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Customer Testimonials

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  • 08/19/2018

    Got some muffler work done. I went without an appointment but they were quick about it. The manager (Brent) answered all of my questions patiently and also did a detailed check of the engine personally as I told him I was about to go for a road trip. It is a bit pricier than your local mechanic but if you want quality and satisfaction, and can afford it, I would highly recommend this place.

    -- Jairaj Tikam

  • 08/19/2018

    Wayne was awesome!! (Erie, PA) He explained everything thoroughly, was a huge help, very efficient, and couldn't have been more kind. I am so appreciative of his hard work and help!

    -- Lauren King

  • 08/19/2018

    I would definetly go back again

    -- Hayley Hastings

  • 08/19/2018

    A lot of repeat business.....get it? Last muffler only lasted a year.

    -- Chris Voda

  • 08/19/2018

    Been going to them for years for oil changes. Cheaper then it would be for me to do it myself. Always friendly and helpful.

    -- Jason J Hutchinson

  • 08/19/2018

    Exceptional service from Dante! My first time here and I’ll definitely be back again!

    -- Karina Hill

  • 08/19/2018

    Great service

    -- John Casterline

  • 08/19/2018

    Great guys, very friendly and helpful. Will continue doing business there. Thanks to Charles, Robert, and the rest of their crew,, Monro store #125 has my business

    -- Robert Hunter

  • 08/19/2018

    Oustanding service and team

    -- John Casterline

  • 08/19/2018

    Great work and very prompt service!

    -- Joe Burt

  • 08/19/2018

    Explained what was being done and needed next time. On time appt. Manager was very nice and to talk to.

    -- Betty Renninger

  • 08/19/2018

    Awesome service and price

    -- John Casterline

  • 08/19/2018

    Not only is Monroe the best for your buck, it's also the most personable place around. Bill the Manager is always smiling and willing too help! It's not often you can go to a place where the employees are smiling but also love their job! I will never take my car anywhere else.

    -- Chantelle Rodgers

  • 08/19/2018

    Great Service and Price

    -- John Casterline

  • 08/19/2018

    Awesome honest place to have your car maintenance done. Mr. Hibbits gives his all to make his customers satisfied. Highly recommendable

    -- Gary Adkins

  • 08/19/2018

    Ben is the most honest and helpful manager that I've ever dealt with.

    -- Jim Gasser

  • 08/19/2018

    Great customer service

    -- Chris Titus

  • 08/19/2018

    William got me in for an oil change last minute on a Sunday when he was incredibly busy. Friendly, personable, FAST SERVICE!

    -- Michael Philip Bucci

  • 08/19/2018

    Outstanding Service and Store Team

    -- John Casterline

  • 08/19/2018

    We were told we could get in for an alignment at 2 the next day since they didn't have time when we stopped in. The manager didn't even put us on the schedule and was clueless when we got there but said he could work it in. An hour later our car was finally pulled in. The alignment wasn't done due to them saying my car needed $600-$800 worth of front end work. My husband is a mechanic but hurt right now or he would have just done the work. We got it home he looked at it and it ended up needing $100 in work nothing as extensive as what they told us it needed. Needless to say we will not be going back. I really hope they don't try to take advantage of everybody and I'm glad my husband knows what he is doing and we weren't taken advantage of.

    -- Hope Fussner

  • 08/19/2018

    Love, love the staff at this place. Always wonderful, always honest always extremely helpful.

    -- Nicole Damone-Detwiler

  • 08/19/2018

    Very expensive and when I got the car back is still wasn't right

    -- 13shadylady13

  • 08/19/2018

    Excellent service! I needed 4 new tires, but I was only going to be in the area for a few days. David, the manger, was great to work with. He took the time to discuss options with me, by phone and made sure the work was done while I was in town visiting my sister. Hopefully the tires will be as good as my experience with David and his team! I would definitely recommend Monro in Merrimack, NH and will return for future services. Great, friendly service combined with professionalism!

    -- Lee-Ann Massery

  • 08/19/2018

    Billy, the store manager, Rick, the service manager, are very helpful and made me feel like I was getting the best bang for my buck. Great explanation of services. They showed me what was wrong with my car too! Awesome service!

    -- Paul Z.

  • 08/19/2018

    Management is super nice! Fast friendly service with fair pricing!

    -- Ryan M.

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