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Your Monro Location:

(585) 466-8086

3077 Monroe Avenue
Rochester, NY 14618

Change Location ( nearby)

Hours of Service:

Mon:

7:30AM - 7:00PM

Tue:

7:30AM - 7:00PM

Wed:

7:30AM - 7:00PM

Thu:

7:30AM - 7:00PM

Fri:

7:30AM - 7:00PM

Sat:

7:30AM - 6:00PM

Sun:

9:00AM - 5:00PM

What People Are Saying:

  • The first time I ever went was a couple of weeks ago when I needed a quality oil change and the service was fantastic! Everybody was so nice. They even checked my wheels and told me I needed two new back tires. They guys there were so nice to work with me and find me something I could afford. I went back a week later and got new wheels. Such a great experience!
    Megan - September 2017
  • I had my oil changed, and my New York State inspection done during the appointment. Everything was speedy and efficient. Fantastic!
    Lindsey - September 2017
  • Fast efficient service at a very competitive price
    Lance - September 2017
  • The inspection went quickly, Monroe Muffler was accommodating with the appointment time I needed even though I called with only a business days notice. I would come back here again for my inspection and other miscellaneous vehicle needs.
    Jamie - September 2017
  • Fixed my wheel bearing on my rear tire and identified issues with my tires/alignment that I was not aware of. Great job all around
    Michael - September 2017
  • I went in for a last minute NYS inspection, it took no time and they told me the upcoming products I will need to be purchasing for my car. I was not pressured into buying anything up front, which is a nice feeling coming from a mechanic.
    Krissy - September 2017
  • The staff at this location, were friendly, very helpful and did a great job. They even told me that the battery in my car was not correct and dangerous and helped me know what to say to the dealer who put the battery in. I trust them and will be returning.
    Brittany - September 2017
  • The Monroe Muffler location on Monroe Avenue in Pittsford, NY is amazing!! On Saturday August 26th, 2017 the Manager there, named Joe was amazing as was his associate who also helped me, named Robert. Joe helped me immensely and made a very bad situation much better by going way above and beyond and out of their way to help me. It's easy to feel alone when your car suddenly doesn't work and you feel stranded. Joe and Robert from this location were the epitome of helpful and kind and with their expertise and taking the extra time with me! On top of that, the next day, I received a phone call promptly at 9am from another manager stating that they were going to be able to get the work done on my car that day, and that I could pick it up a few hours after that, on a Sunday none the less!! Having your car back after a situation like that in less than 24 hours is priceless! I can't say enough about Joe and everyone that works at the Monroe Muffler on Monroe Ave. in Pittsford, NY!
    Katie - August 2017
  • I came in for my brake line and was told i need 1500 dollars worth of work
    Nick - August 2017
  • This was a follow up visit from a previous service for my exhaust system, checking on the installation and making sure that the gasket was in place. The manager zach noticed my headlight was out, quickly checked it and saw it was a rotted out connection and replaced it the same day. Great service, beyond what was expected!!
    Mike - August 2017
  • They get your car in and out very quickly yet are through with checking your car. When there are expensive repairs or parts, they also find discounts that will apply to parts of your bill often without a coupon. Staff is pleasant and informative. I know I can trust my car to this store to make it safe.
    Richard - August 2017
  • Fast and reliable service.
    Emily - August 2017
  • I scheduled an appointment online and as soon as I arrived, someone helped me right away. They were quick and courteous and gave me a great deal on replacement parts.
    Alison - August 2017
  • Never have any problem setting up an appointment, or getting the work done in a timely and accurate manner. Very professional and trustworthy. Hard to find.
    Rick - August 2017
  • Took my car in after noticing a break in the exhaust system, they had it lifted up and were working on it in less than 5 minutes. Completely replaced the pipe I needed and had me on my way in half an hour. Very quick and friendly service, great experience overall.
    Michael - August 2017
  • Managed to punch a hole in my exaughst, theu replaced it quickly at at a resonable price. Suggested new brakes and tires which were not neccisary. Staff were not pushy about it though, showed up and left with a new exhaust within an hour.
    James - August 2017
  • The gentlemen at the Monroe avenue store in Pittsford NY are so professional, honest, and helpful. I live in Columbus OH and specifically plan trips to Rochester around when I need service because these gentlemen are exceptional.
    Daniel - July 2017
  • Easy online appointments and quick reasonable service.
    Norb - July 2017
  • The location on Monroe is conveniently located. The gentleman who was at the front desk seemed very friendly and efficient. It all went great. the only thing that could have been better is if they had called once the car was done.
    Ivana - July 2017
  • I have recently gone to Monro Muffler to get my oil change and to get my vehicle inspected. Monro Muffler is the best place to go if your looking to save time, money and want customer service that truly cares about each and every customer. If you all are looking for a shop to take your car, truck, or SUV then stop on down to your local Monro Muffler, I assure you'll be happy you did. Thanks again to everyone at my local Monro Muffler for another seamless experience!
    Ryan - July 2017
  • I confidently call or stop in to have something under the car checked and this Monro location is consistently courteous, polite, timely and reasonable. I will continue to return with muffler, brake and for anything that rattles!
    Ed - July 2017
  • My exhaust system installation needed to be corrected and the job was done to my great satisfaction even though I had to go back a couple of times and a long waiting time each trip.
    Kiri - July 2017
  • They have a great customer service always got my truck right in. Good at explaining what issues are on the vehicle. Fair price, a little expensive in my opinion. and works done in an efficient time and good quality work.
    Mike - July 2017
  • The store at 3077 Monroe Ave treated me with respect and courtesy. I will always go there for service ( STORE #4)
    George - July 2017
  • Always get my oil changed at Monroe manager is great and honest.
    Jim - June 2017
  • Best places to bring your car. Everyone there is super nice and helpful. I usually hate dealing with car repairs but they make it much more enjoyable. Definitely recommend!
    Haley - June 2017
  • Great service
    Steve/Rose - June 2017
  • I've been a regular customer of the Pittsford Monro for many years. Joe always takes great care of my vehicle, including my most recent visit which was a leaking tire. He fit me in without an appointment on a busy Sunday. In 30 minutes I was on my way. Great customer service!!
    Sandra - June 2017
  • Oil change
    Alexander - June 2017
  • Joe and crew are always looking out for the customer. They are friendly and professional.
    Allyn - June 2017
  • Always great service, polite and thorough in reviewing my car
    Carrie - June 2017
  • Great experience getting my oil changed there. They were very professional, friendly, and knowledgeable and got my car through very quickly. I would highly recommend this place to my friends, and will continue to come here for my automotive needs.
    Brian - June 2017
  • I had my exhaust system replaced in 2016 and had return a couple of times to do a few adjustments, I am very happy with the way the jobs were handled and would return in the future.
    Kiri - June 2017
  • Inexpensive oil change with added bonuses
    Matthew - June 2017
  • I just went in for a NYS inspection and an oil change. All was done well.
    George - June 2017
  • Thanks to Joe and Roger for a job well done.
    Ray - June 2017
  • I was in and out in less than a half an hour!
    Megan - June 2017
  • Went in for state inspection, ended up with more. If you're going to claim "we won't do any work without your approval" - please honor that pledge.
    Chris - June 2017
  • Fixed my car in a reasonable time.
    Alison - June 2017
  • got me in at appointment time, completed the job in less than an hour (LOF, state inspection). Have been working with Monroe for years. Friendly, honest, competent, stand behind their work. Glad to recommend
    David - June 2017
  • Never had a bad experience at Monro. Always feel like they're straight up with me and do a nice job with any car issue.
    Henry - June 2017
  • Will come back to Monro for all services for my Volvo
    Timothy - June 2017
  • Nice Smooth riding tire.
    Jeanninie - May 2017
  • Great service, courtesy, help withe the car
    Nancy - May 2017
  • Scheduled an oil change which was done in a timely fashion. The manager stated my front tires were getting worn (which I knew) but didn't push me to buy new ones right then as more aggressive places would have insisted on a purchase.
    Pam - May 2017
  • Scheduled an appointment online for an oil change. Arrived 10 minutes early and was out of there in under a half hour. Reasonable price and they were very friendly.
    Zach - May 2017
  • We bought tires for my daughter's car. Great price, great service.
    Adam - May 2017
  • I received good quality service .
    Daniel - May 2017
  • I took my car in for a simple oil change. Upon picking the car up, manager J. Lalonde advised me that the car needed rear wheel bearings - especially the right side - for a total price of over $700. I told him I would need to get a second opinion. I went to another shop that I trust (although they tend to be more expensive than Monro for oil changes). They went over the car thoroughly and old me there was NOTHING wrong with the wheel bearings! They did note that I needed new brake pads and discs in the front, which I agreed to do. (J. Lalonde never mentioned the front brakes.) This is not the first time J Lalonde tried to sell me repairs I did not need. I will not be returning to Monro. I will gladly pay the extra charge for an oil change at a shop I can trust.
    Dan - May 2017
  • After our 12-year-old car came off warranty we have used Monroe Muffler and Brake as our regular place for maintenance. They have done everything we have needed to have done, except for replacing the timing chain - the car has 125,000 miles. We have always been more than satisfied and we have always been treated well and with respect.
    Douglas - May 2017
  • Needed the cabin filter changed on my car and didn't have the ability to get in upside down and under the dash. They did and it was done right the first time and fast while I waited.
    Bruce - May 2017
  • The team at Monroe was great at communicating what was going on with the vehicle and what my options were. Service was performed in a timely manner and the team was very professional.
    Tj - April 2017
  • I have used this location previously for oil changes and tire rotations. Always easy to make an appointment and price is good. But after my last visit, I could smell oil as I drove away. I figured someone just spilled oil or had a enough on their boots or hands to stink up my car. But after I week I opened up the hood and found a bunch of oil in the engine compartment because the oil cap had never been replaced. Not loose, but completely off and (luckily) wedged near the cabin air intake. I was able to screw it on and clean much of the oil up with rags and paper towels. Maybe I should just change my own oil?
    Jacob - April 2017
  • Vehicle was serviced and damaged rims changed out. Everything performed correctly as usual for this shop.
    Brett - April 2017
  • Work completed in a timely way and very professionally.
    Mark - April 2017
  • Mgr. Joe applies all available coupons for me ahead of time. He is quick, clear, communicative and delivers on time every time.
    Joe - April 2017
  • I scheduled my appointment online, which was super convenient. I received an email verification and on the day of service, I was in and out for my inspection in 29 minutes. Outstanding!
    Shawn - April 2017
  • My vehicle was taken in the shop right at my appointment time. They performed the work quickly and efficiently.
    Ellen - April 2017
  • I bought my snow tires at Monro and now my all season tires. They have great service!
    Brian - April 2017
  • They want to get any penny they can out of your pocket and will tell you wrong information
    Jason - April 2017
  • Oil change and coolant flush done per request of checking for a leak.
    Edie - April 2017
  • Love Monro ...always happy with the service and the staff is Awesome!
    Lorie - April 2017
  • Good customer service and convenient location
    Kiri - April 2017
  • Great JOb
    John - April 2017
  • Location is convenient and the staff coutteous
    Kiri - April 2017
  • I was greeted courteously upon arrival. My service request was reviewed with me and an estimated time for service to be completed was provided. I was alerted to excessive tire wear by the shop. Options were [provided and I agreed with the proposed solution.
    Claudia - April 2017
  • always treated good. they do good work in a timely manor.
    Jim - April 2017
  • Tires were installed in 30 minutes, however, it took 15 minutes for me to pay because there was only one staff member up front who spent 20 minutes trying to explain to a customer different tire options. There were multiple people waiting to pay for service. Eventually, another staff member came up to the counter and helped everyone else.
    John - April 2017
  • Zach was great taking care of my oil change
    Scott - April 2017
  • Brand new tires. car drives smooth and without any issues. thanks guys
    Kamol - March 2017
  • The store manager, Joe, did the impossible with my custom, low profile tires. It was impossible to get them off the rims to replace them, but he personally took them to several other locations until he found a machine that could handle them. For all the time he put in, he refused to charge me more than the standard charges for mounting and balancing. He also figured out a way to keep my car stable with an old tire during the snowstorm! I have used this store for all my family's major service, and will continue to do so.
    Adam - March 2017
  • Very friendly staff
    Noel - March 2017
  • The manager and mechanics at this location are AWESOME!! They always take care of us, and really know their stuff. Recommend them to everyone we know.
    Ann - March 2017
  • I drive about 50,000 miles for work and I will only get my car serviced at monro muffler. Joe at the Pittsford shop has gone above and beyond to help me. He's stayed open late when I ran into trouble and always tries to get me in and out
    Peter - March 2017
  • I scheduled an appointment to have a state inspection conducted on my vehicle. I was in and out within 30 minutes.
    Ryanne - March 2017
  • When I had to make a quick oil change appointment, I made sure to do it with Monroe because they're always so nice and quick with doing the little things.
    Kyle - February 2017
  • I take both my car and my wife's car to Monroe for routine service and one-off repairs. They are easy to schedule an appointment with, service out vehicles quickly and professionally and always at a fair price.
    Katie - February 2017
  • Got new brakes put in and the service was great. There was a slight misunderstanding on the brake size needed for my vehicle, but overall the experience and the service were great.
    Grace - February 2017
  • Was nice to drive in & have my car get right in for servicing .
    Dannielle - February 2017
  • I actually enjoy bringing my car to Monroe Muffler on Monroe Ave in Pittsford because I am always cheerfully greeted no matter who is behind the counter and the work to be done on my car is always clearly and honestly explained.
    Chris - February 2017
  • I Went in for anow inspection. It was very convenient making my appointment online that morning. Got in the same day. The staff were friendly and quick I was in and out.
    Elizabeth - February 2017
  • The employees are friendly, attentive and always honest.
    Judy - February 2017
  • The service attendants are very thourough, nice and fair.
    Zachary - February 2017
  • Everything was super easy. From making my appointment to dropping my car off. The gentlemen who rang me out (i don't recall his name) was friendly and talkative. He actually talked to me about stupid stuff like my lease why would he care right?! My point is Monroe muffler is super friendly, fast and affordable. I will definitely be scheduling my next oil change with them.
    Caleb - February 2017
  • I only go to Monro muffler now. They have quick and friendly service and they always do a great job!
    Kaylee - February 2017
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    test - February 2017
  • I made an appointment on line, got it appraised and was in and out within an hour and half - couldn't have asked for a better service!
    Dawn - February 2017
  • Good deal, good service.
    Rc - February 2017
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    test - February 2017
  • my parts was replace at no cost and the manager did an excellent job as always. my only concern is that the ball joint and cv joint were replace 3 month before and it came apart probably of a bad parts. I was lucky because It happen when I was driving 3 miles per hours and ready to park my car and not at 50 MPH. I had to call AAA to tow my car and I had to close my retail shop. probably I have to replace the lower and upper left side soon but I want to make sure it will not happen again. As I said the manager and stuff always are doing there part and are doing excellent job. thanks Yehuda Shapira
    yehuda - January 2017
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    test - January 2017
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    test - January 2017
  • Oil change and tire rotation have never been easier
    Ruvim - January 2017
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    test - January 2017
  • All my questions were patiently answered and I was able to observe that other customers were treated in the same manner.
    Chris - December 2016
  • The store clerk also helped the service guy to finish the service faster for me. For example, the store clerk rotated the tires while the service person was changing oil.
    Kannan - November 2016
  • Extremely quick service, friendly staff who had a willingness to explain future needs of my vehicle and no pressure sales.
    Kevin - June 2016
  • The man behind the desk seemed to be in a pleasant mood with all of the customers that entered the location including myself. The mechanic that worked on my vehicle showed me exactly what was going on underneath my Jeep, rather than just explain it.
    Daniel - June 2016
  • They are always prompt, polite and call me by my first name. Of course when I pull in they put in my license # so they have my name. But they know me now and call me by name anyway. I like that. Good Service and management.
    Jeanninie - June 2016
  • Called for appointment in morning and was scheduled same day afternoon. Staff is friendly and businesslike.
    Bruce - June 2016
  • Staff was very friendly and knowledgable, made sure to keep me updated throughout the experience.
    Nate - June 2016
  • Took the time to answer my questions in a thorough way so that an unknowledgeable customer could easily understand. Also, they were good at waylaying any fears I had about inconsequential issues. Quick service is also appreciated at this location as well.
    Christopher - April 2016
  • Very personable service with an attention to detail and thorough explanation and suggestions.
    Theresa - September 2015

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Monro Muffler Brake can save you 50% over the dealer service department. Our scheduled maintenance and repair services also help protect your factory warranty. With more than 50 years of industry experience and 1,097 locations, Monro Muffler Brake is a choice you can trust in Rochester, New York.

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Monro
3077 Monroe Avenue Rochester, NY 14618
Phone: (585) 466-8086
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Monro Muffler Brake
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