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Your Monro Location:

(716) 692-0243

575 Erie Avenue
N. Tonawanda, NY 14120

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Hours of Service:

Mon:

7:30AM - 7:00PM

Tue:

7:30AM - 7:00PM

Wed:

7:30AM - 7:00PM

Thu:

7:30AM - 7:00PM

Fri:

7:30AM - 7:00PM

Sat:

7:30AM - 6:00PM

Sun:

Closed

What People Are Saying:

  • I have never had bad service at this shop, they always go out of their way to explain everything, show me what I need. They don't push me to get extra things done I don't really need. Professional Service from Mike the manager on down to the crew in the garage. And they're all friendly guys
    Gary - July 2017
  • I recently needed all four tires replaced on my Mazda 3 2006 and had to go there on my dummy tire, as one basically blew out on the way down from Olcott, NY. They fixed me up very well, with a set of the Assurance Touring type by Goodyear--the same ones a manager there uses and recommends, and for all the right reasons! The price, especially with a mail-in rebate, was fine. The Monro was the Erie Ave. one in North Tonawanda, where I've been going for a few years now. The crew is a very good one.
    Justin - July 2017
  • I scheduled an appointment for an inspection and I arrived at the appointed time and was taken in immediately, no waiting. They even put on my registration sticker for me and didn't try to sell me stuff I didn't need. I would recommend this shop to anyone.
    Michael - July 2017
  • I did have to call to verify car was done instead of receiving a call, but otherwise was a seamless pleasant experience.
    Philip - July 2017
  • My front brakes and rotors were done, oil changed and left rear blinker fixed. I could tell the difference as soon as I drove away. I would recommend to anyone
    Katryn - July 2017
  • Very informative
    Kelly - July 2017
  • Went in for an oil change and tire rotation, and walked out with just an oil change??
    Rob - June 2017
  • My vehicle (2004 Jeep Cherokee) required three visits to get a wheel allignment completed. First day startrd at 1:00pm drop off for new muffler and four new tires with a wheel alignment. Day 1 ended at 6:00pm with tech telling me he got it as close as he could but recommended a tie rod be replaced, and requested I brinback my vehicle the next day. OK WITH THAT. Day 2 appointment was set for 1:30pm and I dropped off my vehicle on time and went out for lunch and errands. Returned to shop at 3:00pm and my vehicle had not moved. Manager told me they had issue with wrong part being delivered and that a new part request was issued, just so happened that the delivery arrived as I was speaking to the manager, WRONG PART AGAIN! Waited for another hour for the re-re-ordered tie rod to show up. The Tech then struggled with the installation/alignment for the next two hours. Manager did nothing to help the obviously flailing tech until 7:00pm (closing time) and he spent another hour attempting to get it right. DIDN'T HAPPEN. Manager asked me to return the vehicle the next day to fix the crooked steering wheel. Appointment made for 1:00pm, and a third tech worked on fixing the alignment and crooked steering wheel issue. FINALLY complete after one more hour. TOTAL TIME FOR MUFFLER REPLACEMENT, FOUR NEW TIRES, AND ALLIGNMENT WAS 14 HOURS SPANNED OVER THREE DAYS TIME. I'm all for safety and getting the job done right, but come on man! I believe the Manager should have gotten involved earlier in the process with the techs when the experienced issues. I will be finding somewhere else for Tires, brakes, and muffler work for my vehicles and telling my friends to avoid this shop in the future.
    Thomas - June 2017
  • My old rusty muffler broke off, they got me in the next day. Took them a while to find a new part because of the age of my vehicle, but they did and fixed it. I picked up my car after work, now it drives even better. I'm kind of glad the muffler broke off, having a new one fixed an acceleration problem. Hahaha who knew! Pricing was fair, much cheaper than I was expecting. :)
    Katelalyn - June 2017
  • Inspection. No problems.
    Carol - June 2017
  • service tech was very thorough
    Michael - June 2017
  • Oil overfilled. It was drained upon my return and told that fill level was to notch, almost a half inch above the fill line. Was then told that sludge was taking up space and called for amount went over the fill line. Technician was refilling and checking level as he did. When asked if he started the engine to distribute the oil, he said he did. I don't think he did as I had been watching his work. He appeared to be new on the job.
    John - June 2017
  • Very smooth ride.
    James - June 2017
  • My car did not pass inspection due to window tint on side windows. The manager told me how to remove it myself. On the same day, my car was reinspected and passed. I like how friendly and helpful this manager is.
    Louis - June 2017
  • Manager Michael Curry went out of his way to explain everything. Prior to appt. read in aarp mag what to look out for in car repairs. Michael took my fears away with is knowledge. Happy with repairs. On my way to Virginia . Thanks Michael.
    John - June 2017
  • No complaints
    John - June 2017
  • I was in and out in the time they quoted
    Russell - June 2017
  • Went in for Oil change and free tire rotation. I specifically asked three times about getting the tire rotation. I picked up the vehicle after leaving it most of the day. Receipt stated tire rotation. I marked the tires before taking it in so I knew could tell they never did the rotation. I had to take it back in again to get the rotation. Also I think for the price they should reset the vehicle oil maintenance indicator, I did it myself.
    Robert - June 2017
  • Right half axle and (2) quick struts. Rides like a dream! Extremely happy with everything and everyone!
    Margaret - June 2017
  • Oil change
    Nicole - May 2017
  • All of the service people at this location are friendly and helpful and took care of my needs promptly.
    Tracy - May 2017
  • Mike the new manager for my car in same day I called just for an inspection and oil change. They didn't try to upsell or recommend other service. Great service and attitude from all the workers.
    Megan - May 2017
  • Guys really explained what needed addressing and what things I may want to consider fixing in the future.
    Kevin - May 2017
  • Awesome service...prices can't be beat!!!
    Linda - May 2017
  • Better quality and service
    Gary - May 2017
  • I got an oil change and NYS inspection. Service was great. Prices were very fair.
    Brandi - May 2017
  • The new guy was great !
    Brandi - April 2017
  • Easy to make appointments and excellent service.
    Laura - April 2017
  • Was taken right in for the appointment and didn't have to wait long. Huge plus not to have to sit around and wait even though you took the time to schedule an appointment.
    Geoff - April 2017
  • Excellent customer service.
    Tamieka - April 2017
  • Went in to get an oil change, and the gentleman at the front desk was super helpful in explaining why I should choose a specific oil over another for my vehicle. The guys got my vehicle done very quickly and I was in and out in 30 minutes. Awesome shop!
    Sara - April 2017
  • Store manager Mike is wonderful to deal with. He goes above and beyond for his customers. Wouldn't go any where else.
    Jacquie - April 2017
  • Great service appointment, took me in off the street with no wait required, job was done very professionally. Would recommend them to anyone!
    Nick - April 2017
  • Service was excellent
    Paul - March 2017
  • Great service and communication
    Sarah - March 2017
  • fast , friendly service
    Norm - March 2017
  • Good service good people good price.
    Christine - March 2017
  • Good customer service.
    Karen - March 2017
  • I was rudely spoken to upon arrival as if I should just know things about cars that were considered " common sense" I found this extremely rude because if may be common sense to someone who works with cars but it was not to me. I was in for an oil change and have been going there for awhile and with the new staff will NOT be returninf
    Jacob - March 2017
  • Excellent customer service! Mike was incredibly helpful and really easy to talk to. They had the issue located right away and even showed me a couple other spots that may be trouble down the line just so I was aware and could plan ahead. I will absolutely be coming back here for any further maintenance on my car. They had everything fixed and had me on my way in no time at all. Couldn't ask for anything better!
    Trevor - February 2017
  • They couldn't get the brake lines from the dealership, so they fabricated the lines on site. They also gave me advice on a different problem.
    Jack - February 2017
  • Service at a fair price, work needed is explained and future service explained but not pushed
    Robert - January 2017
  • Kept me informed throughput the process. I trust the workers at this shop completely.
    Gary - September 2016
  • The manager and mechanic were very professional, helpful, and really know their work.
    Windy - May 2016
  • Monro has always been professional and helpful with any info I need.. Also I don't feel they try to sell you something everytime you go for service. I feel they are honest.
    Kathleen - April 2016
  • I've been going there for years and your manager is by far the best at that store. No he is not a relative, just a good guy to deal with.
    Jeff - September 2015
Yokohama Tornante



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Monro Muffler Brake can save you 50% over the dealer service department. Our scheduled maintenance and repair services also help protect your factory warranty. With more than 50 years of industry experience and 1,089 locations, Monro Muffler Brake is a choice you can trust in N. Tonawanda, New York.

Our Automotive Services Include:

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  • Wheel Alignments & Balancing
  • Scheduled Maintenance
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  • And more!

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Monro
575 Erie Avenue N. Tonawanda, NY 14120
Phone: (716) 692-0243
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Monro Muffler Brake
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