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Your Monro Location:

(716) 362-2611

4872 Transit Road
Depew, NY 14043

Change Location ( nearby)

Hours of Service:

Mon:

7:30AM - 7:00PM

Tue:

7:30AM - 7:00PM

Wed:

7:30AM - 7:00PM

Thu:

7:30AM - 7:00PM

Fri:

7:30AM - 7:00PM

Sat:

7:30AM - 6:00PM

Sun:

9:00AM - 5:00PM

What People Are Saying:

  • I've been going to Monroe for about 8 years now, I go to all the time, I find the employees very very honest with me about what is wrong with my car. I am a woman and they never ever try to take advantage of me. The prices are very fair. This is why I keep going, they are honest!!
    Janice - December 2017
  • My vehicle was repaired in a timely manner
    Kimberly - December 2017
  • Amazing service!!
    Kelly - December 2017
  • I had front and rear brake service along with replacement of rear axle seals. The staff worked together to complete the work by the end of business. They stayed after normal business hours for a Saturday. The store manager Ben, assist manager Matt and technician Jessie work together. My expectations were exceeded on the service performed
    Robert - November 2017
  • My home shop repaired my vehicle perfectly for me. They let me know what was wrong, how they fixed it, and the service was fast. thank you
    Christopher - November 2017
  • Very professional vehicle service and reasonably priced. The quote is given and the details are explained clearly before the service.
    Nirmal - November 2017
  • Oil change
    Sue - November 2017
  • This was my second visit. First time was for oil change. This time flat tire. Guy who runs the desk has a great feel for customers. Not only the way he treated me, but with others who were there when i was.
    Jim - November 2017
  • I appreciate up front and direct communication with representative and the work was done in 1 hour as was said.
    Michael - November 2017
  • This location has gone above and beyond for helping in all of my automobile needs. Very thankful
    Nicole - November 2017
  • Friendly guys.
    Randy - November 2017
  • This is the second time I have gone here. I really like this location. When I get my oil changed they rotate your tires, check the pressure in them, they also check your battery, air filter, and some other things. I feel that these guys are very honest and great customer service. It’s always nice when you can trust people.
    Holly - November 2017
  • Purchased 4 new tires and a front end wheel alignment today, was very easy dealing with Ben the manager,since he explains everything very well.The car rides great and goes straight down the road after the alignment.Would recommend this shop.
    Robert - November 2017
  • My battery (I thought) was giving out on a very cold and rainy night. I had been to two other service places I knew about and neither of them could help me. I was referred to Monro on Transit Road in Lancaster. Ben was just fantastic, diagnosed that it was indeed the battery, and replaced it for me and had me out the door in about 20 minutes. I was so impressed with the service, I will be back!
    Vera - November 2017
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    michael - October 2017
  • I would come back to Monro again they know what they are doing!
    Taren - October 2017
  • Both the mechanics who helped me were very friendly and helpful. They definitely went the extra mile to help me.
    Rebekah - October 2017
  • Very pleased with the work from Monroe. I would recommend them to my friends
    William - October 2017
  • I was very pleased with service. I had an oil change and tire rotation. While a few things were mentioned, the gentleman at the counter did not push me to purchase other items. AS an older person on a fixed income, this was greatly appreciated.
    Mary - October 2017
  • Good service, very fast
    Joyce - September 2017
  • I had an oil change on 9/8/17 and the car is leaking oil. This is the 2nd time I get an oil change at this location and my car is leaking oil.
    Merari - September 2017
  • Oil change service was on time and service manager was very helpful. Price was great!
    Jim - August 2017
  • My car broke down in Buffalo on a long trip. Ben, the manager, was very helpful. Stayed at the shop until my car was towed to his shop. He helped make sure that I got to the airport to get a rental car. He was very helpful and customer friendly.
    Kathy - August 2017
  • Very friendly and helpful staff!
    Wayne - August 2017
  • Made the appt on line and was taken right away when I arrived.
    Susan - August 2017
  • Fast service , appreciate the full inspection completed.
    Khadiha - August 2017
  • They told me what was wrong with my car but didn't force me into paying out the you know what. Helped me fix my car affordably
    Tony - August 2017
  • Fast and easy service
    Alexis - August 2017
  • I showed up without an appointment for a NYS inspection and the store was busy with only one person on that day due to a family emergency with the other employee that day. He was handling all of the customers in the shop and answering calls as they came in, he was friendly, attentive and was literally running from car to car to get all the work done by himself. I was in and out in about an hour and will return when I need additional work or inspections. Great service on the car and great customer service as well.
    Bill - August 2017
  • Oil change and tire rotation were done in a timely fashion. In and out within 45 min.
    Daniel - July 2017
  • Replaced muffler and checked out a brake problem which turned out to be a seeping brake line. Gave we a good price and didn't try to sell me service I didn't need. Took longer than expected but technician encountered a few problems . No big deal. The job was done right.
    Long - July 2017
  • They only fixed what I needed and did not charge extra.
    Jennifer - July 2017
  • I received an estimate to repair my muffler system. The technician was very thorough in explaining what I needed and what I didn't need. I feel it was a good price what the job will entail. I will definitely get the work done within a couple weeks as soon as I make the time.
    Toyota - July 2017
  • Oil Change- Fast service and friendly people.
    Mark - July 2017
  • I recieved my ar back quickly
    Debra - July 2017
  • Matt was extremely rude, made us,wait over 3 hrs for scjeduled appt and didnt lusten when i told him whi h oil. He put wrong oil in then didnt care...very oboxious person. Wed like full refund for all 3 vehicles. He was also rude to other customers snd getting tbem angry
    Diana - July 2017
  • Matt was extremely rude, made us,wait over 3 hrs for scjeduled appt and didnt lusten when i told him whi h oil. He put wrong oil in then didnt care...very oboxious person. Wed like full refund for all 3 vehicles. He was also rude to other customers snd getting tbem angry
    Diana - July 2017
  • Matt is super rude. I e pect full refund for all 3 vehicles
    Diane - July 2017
  • Matt is super rude. I e pect full refund for all 3 vehicles
    Diane - July 2017
  • Matt was,very rude, didnt listen when i told him full synthetic oil only. I told him 3 times and gave him sy thetic oil coupon and they put regular oil in , had to draun and out right oil in. We waited 3 hrs. This was scheduled appt. Is car ok from them putting regular oil in? We still dont know and matt did not care
    Diana - July 2017
  • Matt was,very rude, didnt listen when i told him full synthetic oil only. I told him 3 times and gave him sy thetic oil coupon and they put regular oil in , had to draun and out right oil in. We waited 3 hrs. This was scheduled appt. Is car ok from them putting regular oil in? We still dont know and matt did not care
    Diana - July 2017
  • Best oil change I've ever had
    Devin - July 2017
  • Went in with no apointment to get brakes fixed. Needed exhaust work done as well. Manager was very helpful and showed me everything that was needed and went over everything. Arrived around 2 and left the car and came back at 6:15 and everything was done. Didn't pressure into upselling products and went out of his way to inform me on special tire rebates when I'm ready for new tires.
    Ben - June 2017
  • Every time I go into Monro, I know my vehicle will be well taken care of. The team is friendly, and does the work they say they will do. No run-arounds or trying to pile on extra maintenance. When I call to schedule appointments, I am greeted in an upbeat, positive tone. The waiting area is clean, however, I was bummed out that when I went in for my AC repair, the aquarium was gone!! The tank was set up really cool and kept clean. I liked to sit in the waiting area, read, and watch the fish (and blue lobster) go about their day. BRING BACK THE FISH TANK!!!
    Sommer - June 2017
  • I got a state inspection for my vehicle
    Nathan - June 2017
  • The guys were great as always. Took good care of my care and got me in and out. I didn't even have a chance to finish my coffee.
    Mike - June 2017
  • All I got was an oil change
    Destiny - May 2017
  • My old muffler was done so it was time to replace it. Made an appointment online and received an appointment verification within the hour. Went in and they showed me what was wrong and gave me a reasonable $ quote. Within 1/2 hour, the work was done. I am very pleased
    Holly - May 2017
  • Got the basic oil change and the service was quick but I would have liked to have a coupon!
    Bryan - May 2017
  • Great customer service and time management
    Stephanie - May 2017
  • Drivee my car all the time for work so its very convenient to come here for all my car needs.
    Patrick - May 2017
  • Brought my car in for an estimate. It was a big priced estimate that included the replacement of the Catalytic Converter. I slept on it for a day. I dropped off my vehicle for the service in mid morning and picked it up in mid afternoon. Mr Nash and his associate workers at Monroe shop #7084126 did a fine job and my vehicle is now repaired. Very customer friendly and the estimate was correct.
    Dick - May 2017
  • Great staff, very good communication!
    Joseph - May 2017
  • The front desk guy is so friendly and extremely helpful!!
    Nichole - May 2017
  • Just moved here from Arkansas. Needed an oil change and to get my first inspection (we don't have them in Arkansas). As a woman and new to New York, I didn't know who to trust. A friend that works for the BBB referred me to Monro. I arrived for my 11am appointment. I was in right away. After car was completed, I went up to counter to pay, expecting to hear that I MUST fix this or that with a huge estimate to follow. NOT the case. My car passed inspection! They also advised me of some maintenance that needs to be addressed soon. I'll definitely be going back. They were fast, accurate and extremely informative & respectful. Ben, the manager, and his crew run a tight ship. Many thanks!
    Janis - April 2017
  • Manager did not pressure me to buy so a service I probably didn't need.
    Mark - April 2017
  • Spent over $2000 on tires and shocks and struts for my Ford F-150 and walked out the store smiling! Even bought the guys lunch!!
    Bill - April 2017
  • I got a tie rod replaced and alignment.
    Mark - April 2017
  • The guys here are great. I called to make an appointment for my inspection, and he got my in right away the next day. Super friendly over the phone, and just the same in person. These guys are honest about your vehicle, should it need repair and upfront about costs. Ben, the store manager, ASKED if I wanted an oil change or any other services, rather than just doing them. I had an evening appointment, and they appeared to be busy, but, I had my vehicle back in a very timely manner. These guys know what they're doing and they do it well. I've had my vehicle at several other shops in the area, but none of them compare to the service and affordability I get when I go to Monroe. Thanks, guys!
    Sommer - April 2017
  • They have always completed the jobs on time with no problems.
    Karen - April 2017
  • The manager was friendly, prompt and up-front.
    Shawn - March 2017
  • Very good and excellent service. Hardly no wait time.
    Len - March 2017
  • Very good and excellent service. Hardly no wait time.
    Len - March 2017
  • thank you
    Diane - March 2017
  • thank you
    Diane - March 2017
  • Ben, the manager, went out of his way to make sure I was up and running. A good soul and runs a great shop.
    Tom - March 2017
  • Manager at Transit rd between french and william location was very friendly and provided excellent customer service to myself and the customers around me. Explained every detail of what needed to be done. Also provided an in-depth analysis of when I would need brakes. I will definitely be going here again.
    Ryan - March 2017
  • I have been going to Monroe for years. They have been very honest with me. As I'm a woman you have to be careful who you take your car too as I feel like I can get wripped off, but not Monroe -, truthful, priced right, respectful. Wouldn't go anywhere else!
    Janice - March 2017
  • Oil change and tire rotation was she. Service was good and would recommend this location.
    Heather - February 2017
  • Just needed an oil change, they said they would call me when it was done but they did not. Also, there was grease all over my key fob and inside my truck.
    Amanda - February 2017
  • Manager was very friendly and took the time to explain simple things to me.
    Andrew - February 2017
  • Keep my car in warranty and running great with reliable mechanics and products!
    Bill - February 2017
  • An oil chage with an appointment should not take 1 hour. 10 am appointment and done at 11 am.
    Paul - February 2017
  • Service was fast, staff was friendly and they do a lot for the small price charged.
    Kimberly - February 2017
  • Very flexible scheduling!
    Barbra - February 2017
  • The staff was informative and friendly.
    Brad - February 2017
  • I went in for a routine oil change and what I thought was a loose muffler. It turned out to be a completely rusted muffler plus they found two weak spots on two different tires. Sadly, I don't have a lot of money at the moment but I felt comfortable and did not feel pressured to purchase anything without thinking it over. I really appreciated the fact that I was able to get an estimate for all the work I need and was actually shown the issues with my car instead of just being told what was wrong. I really liked the service!
    Rebecca - February 2017
  • Did everything I needed.
    Jared - February 2017
  • Got me in and out exactly in the time I was told the job would take.
    Matthew - February 2017
  • good price
    Dragan - February 2017
  • My appt was for 12:30, I dropped my car off earlier in the morning and it was ready before 11:30am!
    Marissa - July 2016
  • All associates were very pleasant and honest with me. Especially the store manager James.
    Elizabeth - September 2015
  • Every time I go to Monro at this location, they are wonderful. They are very trustworthy. I've been taking my car there for about six years now and I'm always afraid they are going to say I need this or that since I am a woman by myself, but they don't, t
    Janice - September 2015

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Monro Muffler Brake can save you 50% over the dealer service department. Our scheduled maintenance and repair services also help protect your factory warranty. With more than 50 years of industry experience and 1,099 locations, Monro Muffler Brake is a choice you can trust in Depew, New York.

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Monro
4872 Transit Road Depew, NY 14043
Phone: (716) 362-2611
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