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Your Monro Location:

(717) 390-8686

1529 Oregon Pike
Lancaster, PA 17601

Change Location ( nearby)

Hours of Service:

Mon:

7:30AM - 7:00PM

Tue:

7:30AM - 7:00PM

Wed:

7:30AM - 7:00PM

Thu:

7:30AM - 7:00PM

Fri:

7:30AM - 7:00PM

Sat:

7:30AM - 6:00PM

Sun:

9:00AM - 5:00PM

What People Are Saying:

  • After having my car inspected and oil changed I drove home with no issue as I only live around the corner from the store.The following day my wife and I were almost an hour into our drive to Williamsport when we noticed a sound coming from the driver side front tire.Once I pulled over I checked to see if maybe the tire was flat or if there was something in the wheel well but to may amazement ALL FIVE LUGNUTS WERE LOOSE. I Called the store the next day to explain what had happened and was offered a refund for the oil change and for another free oil change where I told the manager I would never bring my car back to their shop ever again.This isnt the first time I had issues with this but it most certainly be my last. I can only imagine what could have happened if the tire had actually came off and I plan on letting everyone who will listen to never go to this location.
    Edward - February 2018
  • Great service
    Kemp - February 2018
  • went in for oil change, was told 39.99 came out with a bill of 52.86!!!!
    JoAnn - January 2018
  • Got a price of 39.99 synthetic oil , came out paying 52.86!!! I wasn't gonna go back there after last time they said I needed back brakes. Was going to cost over 600. Took my car to my shop , they said i didnt need them!. My shop couldn't do my oil change the time I needed so that's why I went back. No more
    Joann - January 2018
  • Got me in sane day only a couple hours after I got there.
    George - December 2017
  • They did a nice job.
    Tim - November 2017
  • good work
    Charlie - November 2017
  • I took my car in for a routine oil change. When I drove it home I immediately noticed an exhaust smell coming in from my vents. I thought maybe a little oil spilled and it would burn off. Tonight when I came home my car was smoking from the engine. When we popped the hood we realized that the oil cap was never screwed back in. My engine is covered in oil. The smell is terrible. There is dirt and debris all over the engine and possibly in the oil tank. I've been using this location since 2009. It has had a revolving door of managers and teams. Each one worse than the last. This last visit the person who checked me in had no customer services skills and barely spoke over a whisper. When I was leaving, the tech who worked on my car was in the parking lot and asked if I was told what his recommendations were. I told him that I was not aware of any recommendations. He then proceeded to tell me three things that he recommended. In the past when the car needed a service of some kind I was contacted to see if I wanted it done right away. This was not the case. I only knew there were recommendations because I happened to run into the tech in the parking lot. I now need to take my car to another garage to make sure there was no additional damage done to my car and clean up the engine. I feel that a full refund is warranted in this situation as I will more than likely have added costs to repair the damage that was done.
    Rae - November 2017
  • Got my car inspections done there and was vary happy with the service. The mechanics were very polite, helpful, and welcoming. My inspections was done in a timely manner and the price was vary fair.
    Joel - November 2017
  • Was very nice and explained plenty of options
    Jen - November 2017
  • tire was good and service was quite good too - fair pricing too
    Timothy - October 2017
  • These guys do a great. They work hard and are quick
    charlie - October 2017
  • I got an oil change. I often get oil change there. It's an oil change and the price is normal for the area.
    Dustin - October 2017
  • very friendly when i go in for oil change
    Winefred - September 2017
  • I needed new brakes and the team was able to get me in same-day! They work perfectly!
    Andrew - September 2017
  • The staff at Monro has always gotten me in quickly for an oil change, even without an appointment.
    Abby - August 2017
  • They were there for me when I new nothing of a flat tire or even an oil change always friendly and dependable
    Jessenia - August 2017
  • Had my car inspected, I waited inside, they were very friendly and kept me informed
    Madison - July 2017
  • Made online appointment for oil change, store got back to me quickly with a time. I waited for service to be completed in a nice, clean waiting area for no longer than 20 minutes. Very pleased with service I received.
    Anne - July 2017
  • Mechanics tend to get a bad reputation, but they have shown themselves to be honest about my car needs thus far. I didn't feel like they were trying to take advantage or 'get over' on me. I hope this continues, and they don't ruin it by being dishonest in their dealings.... But so far so good!
    Maria - July 2017
  • Everyone was super friendly and made sure I knew exactly what was going on, they changed my oil very fast and the price was awesome!
    Madison - June 2017
  • Came in for an oil change, regularly $80 but after special and coupon only ended up being $50, so I was very happy with that! they next day i noticed my tire pressure was low and brought it back for someone to look out. They found a nail in it and repaired it within 15 mins. Very great service!
    Amanda - June 2017
  • I've been going to Monroe for a few years now and there never seem to be the same staff. When you patronize one certain business you like to familiarize yourself with the people and vice versa.
    Shawn - June 2017
  • I had been told by my regular repair shop that my front brakes needed replacement. I told them I had lifetime warranty replacement pads from Monro and I took it to Monroe to get them replaced. Imagine my surprise when the price quoted to me for my FREE replacement pads was $25 higher than what my regular shop had quoted me where I had to pay for the pads and my regular shop was doing more work than what Monro recommended for that price (Monro wanted to machine the rotors and my shop wanted to replace the rotors) I took my car back to my regular shop, got better service, saved $25 and will never visit Monro again.
    William - June 2017
  • Great service. The guys work and do a great job and they always have a great price for an oil change
    Charls - June 2017
  • It's my tire, I really need it
    Joshua - June 2017
  • I've gotten my oil changed here multiple times and have been pleased with the service, speed, and quality.
    Tim - May 2017
  • The two guy were very efficient, they did a awsome job
    Maria - May 2017
  • After work I decided to get an oil change and they were able to take care of me immediately. I had a concern about a "shimmy" I was feeling and the mechanic immediately identified the problem and they had time and the part available to fix it then and there.
    Valerie - May 2017
  • mechanic and sale mgr were great and very helpful and knowledgeable. will definetly use again
    Chris - May 2017
  • Would never go to this location again. I usually go to Manheim Pike and them guys are great. Oregon pk has a highschool kid working on cars that knows absolutely nothing about cars. Told me that my engine was soon going to blow and that my wheel bearings were shot I was all worried considering I have a autistic child so I took it to a mechanic and he said that absolutely not true. He also told me that I need to start looking for another car because Saturn's are horrible cars to own. Was very negative when all I wanted was an oil change.
    Jessica - April 2017
  • There's a reason I got my last three vehicles serviced at this site though the years! I have waited til visiting family 5 hours from home and repeatedly use this shop. The staff is friendly and informative. I never have to wait for appointment times, the prices are cheaper than my home town. and my vehicle is clean and ready promptly with a call to inform me of it's completion.
    Michele - April 2017
  • Oil changed and tires rotated quickly
    Kevin - April 2017
  • Great service
    Candice - April 2017
  • Under new management, my experience at Monro was markedly different from my previous visits. Though I've always felt respected as a customer (an unfortunately unusual mechanic experience for me as a young female), the way that the staff treats each other has always made me slightly uneasy. This was not the case this past time. Tim, the new manager, was very personable and went the extra mile to assist me in making informed decisions for my vehicle.
    Abigail - April 2017
  • Service was great
    Keisha - April 2017
  • They had a great deal on new tires and were flexible with timing. Got the job done quick!
    Emily - April 2017
  • Brought my wife's car to Monro for a yearly inspection and was blown away by the quick turn around time and the friendliness of the staff! I have been to Monro several times for Oil changes and the staff has been super helpful each time.
    Austin - April 2017
  • Great oil and great service
    Matthew - April 2017
  • The manager at my local Monro tells me the bad news and gives me a carefully estimated cost before doing any work on my vehicle. He has even told me when it would be better to take it elsewhere for warranty work, saving me money but costing him the work.
    Dayna - April 2017
  • overall very good service - kind too and personable
    Timothy - April 2017
  • They do a great job in completing my oil changes every 3000 miles. Like clock work.
    Scott - March 2017
  • had bad service in the past
    Heidi - March 2017
  • had bad service in the past
    Heidi - March 2017
  • mgr seemed very attentive to my concerns
    Heidi - March 2017
  • I would come again for a oil change
    Brittany - March 2017
  • Tim was awesome
    Keisha - March 2017
  • Tim was awesome
    Keisha - March 2017
  • Paid for an oil change and inspection. Verified they would rotate tires when I made my appointment. Marked my front tire before going in, they never rotated them and it was a hassle to get them to after complaining. They also gave me an estimate for a "dire need" repair that I compared to another mechanic who told me it isn't a safety issue at all.... sure the oil change was only twenty bucks, but I guess you get what you pay for (after complaining).
    Mary - March 2017
  • They were extremely friendly. Kept me informed with what was being done.
    Nancy - March 2017
  • Good price quick service
    George - March 2017
  • I came in as a walk in to drop off my car for an oil change. I initially was going to leave it for several hours. When my schedule changed and I needed my car within the hour they took it in and got it done right away. Nice and friendly service. This location is within walking distance of my work and I used it often when managed by Ray and then Chris. When those managers left the customer service really went down hill. This last visit was reminiscent of the service I received when Ray ran the place.
    Rae - March 2017
  • I made an online appointment, as usual. Upon arrival, I waited less than 5 minutes for service. Both employees were courteous and helpful. This had been my usual experience with Monro.
    Walt - March 2017
  • The service was fast.
    Ruth - March 2017
  • Came in for an oil change...appt was on time and staff very nice. The guy at the front desk explained everything very well and updated my information in the system so I could receive future coupons...will be back.
    Amanda - March 2017
  • Very positive experiences here!!
    Amanda - March 2017
  • I like coming here for oil changes. Mechanics change often but overall sevice is good.
    Elliott - March 2017
  • They worked efficiently to get the job done. And applied discounts to bring down the bill.
    Mariane - March 2017
  • My vehicle was taken in right at my appointment time and done quickly. Issues were explained and I didnt feel pressured to buy more then I needed.
    Christine - February 2017

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Monro
1529 Oregon Pike Lancaster, PA 17601
Phone: (717) 390-8686
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