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Your Monro Location:

(330) 678-4811

4541 Kent Road
Stow, OH 44224

Change Location ( nearby)

Hours of Service:

Mon:

7:30AM - 7:00PM

Tue:

7:30AM - 7:00PM

Wed:

7:30AM - 7:00PM

Thu:

7:30AM - 7:00PM

Fri:

7:30AM - 7:00PM

Sat:

7:30AM - 6:00PM

Sun:

9:00AM - 5:00PM

What People Are Saying:

  • i received good advice on tires and they were put on my car quickly. I was in and out of there in 30 minutes.
    Angela - March 2018
  • This store is the greatest. I was provided with easy to understand information regarding my vehicle.
    Carrie. - February 2018
  • I always ask lots of questions and really appreciate when someone takes the time to kindly answer. Great service, friendly staff.
    Melissa - February 2018
  • They were professional and finished in a timely manner
    Kevin - January 2018
  • I would to thank the Manager & the team for a great job not only in accommodating my request with their schedule but for the fast and prompt service provided.
    Moamar - January 2018
  • Following a number of unbelievable disappointments at locally owned and operated tire centers while attempting to purchase tires for my wife's vehicle, I was beginning to think I'd be justified going to the next county over to try my luck there. We faced misinformation on appointments, available inventory and policy/procedure in all our previous efforts at 2 of the bigger locally owned chains. Instead, I went back on line and saw that Monro Brake & Muffler sells, installs and services tires for most all vehicles. I called the location in Stow, OH on Kent Road, verified inventory and made an appointment. Upon arriving to said appointment, I was told there was no record of my conversation or appointment. Here we go again right? NO. Manager Tony Thomas did an admirable job of scrambling to take care of me and did the impossible, exceeded my expectations. Minutes after my arrival I saw my wife's car being pulled into the shop. Cordial and professional, Tony and his team worked in sync and had all 4 tires mounted, balanced and installed on the car in no time. If it wasn't my wife's birthday, I would have bought the entire crew dinner. I can't emphasize enough, how refreshing the Monro staff was to deal with after my other experiences. Best service I've ever received when purchasing tires....and at a muffler and brake shop. Tony and his crew will see us again when in need of any of the multitude of services Monro offers. And I was going to take Customer Service OFF life support. That was a close one. Keep up the next level of service, this was a surprisingly great experience.
    Richard - January 2018
  • I was very unhappy about my experience with Munroe. Unfortunately, I will not be coming back and will be destroying my loyalty card with you. I sent my VW Jetta with my son to have an oil change completed on the vehicle(full synthetic) . I understand it is more expensive for this oil and gave my son my loyalty card with the expectations of having to pay more for it. They charged him over $100.!!! I went down myself after that to complain. The manager was not there but the attendant promised a call back from him within the next couple of hours. THAT NEVER HAPPENED!! I had an advertised coupon of $39.95 that was not honored in that the attendant said he had put "special" European oil" in it and it cost more. He never asked us if we wanted that "special" oil nor did he say it would be more than the advertised price. VERY DECEPTIVE!! We have four vehicles that are serviced by this location that will not be returning !
    Mike - January 2018
  • I had a tire rotation the week before as part of oil change, however afterward when driving at high speeds the front of the car would vibrate. They quickly diagnosed a pressure imbalance between the front tires and within 45 minutes my tires had been properly balanced and I was out the door. Great service.
    Jason - January 2018
  • Great value. Always coupons available.
    marty - January 2018
  • made an appoint on line got in and out quickly
    ROBERT - December 2017
  • Got new tires, oil change and new windshield wipers for a great price this weekend. The staff was super friendly answering all my questions and offering me great advice!
    Sarah - November 2017
  • Very accommodating and always fits you if you don't have an appointment.
    Kiara - November 2017
  • Monroe has always offered great customer service, repairs completed in a timely manner and decent pricing.
    Kimberly - November 2017

  • Denise - October 2017
  • Friendly employees. Had a good attitude about his job and was a delight to talk to. We have been going there for service for a long time and feel confident about the work that is done.
    Judi - October 2017
  • Tried to upsell me. When I told them the price was outrageous said I didn’t know what I was talking about. I said firestone is cheaper by hundreds but I am a loyal monro shopper hence why I took it in. He again said I was lying so I called firestone, and don Joseph. But we’re cheaper by hundreds. Only then did he give me a legit price. I don’t like being played so I took my car to firestone because firestone was up front and honest.
    Brad - October 2017
  • Keeping my truck running and free of issues requires proper oil and filter changes. Monro service was easy to schedule and their service was prompt allowing me to get on with my daily activities.
    David - October 2017
  • I need an oil change and saw a sign for a 9.99 change, with a card. I usually avoid these things because they want to bill the job on the new account. But i applied for the card and simply paid for my oil change. Plus im hoping for special deals with the csrd.
    Steve - October 2017
  • Brandon and the crew at the Stow location took care of me in a time of need even as they were closing down shop. My tire caught a large sharp chunk of a shock spring and Brandon and company stayed to take care of the flat and fit my car with a new tire. Then, they got me in for an oil change and further impressed me with a speedy, thorough oil change. They have my business.
    Tony - October 2017
  • The wife said she thought the brakes were already grinding I ignored her then I drove the car today and she is right
    Douglas - October 2017
  • I choose this Monro for my routine maintenance needs. They have always been upfront and honest with me about what my car needs, and haven't tried to push me into getting more than I need done.
    Julie - October 2017
  • Customer service was excellent
    Mary - October 2017
  • Everything's good thank you
    Lori - October 2017
  • I made an appointment online, and waited while they completed my oil change. They took my appointment pretty much on time and didn't take too long.
    Holly - October 2017
  • But my car drives soooo much better! Thank you for finding and fixing the problem!
    Mandy - October 2017
  • I come here for all my routine and corrective maintenance
    David - September 2017
  • Great service and friendly, efficient staff.
    Yvonne - September 2017
  • Brandon the manager is good and trying to help you. The mechanic was busy talking and helping another guy when I sat there ( paying customer ) . Oil change and brakes took three hours. Unacceptable.
    Joe - September 2017
  • I had no appointment but my var needed Brakes fast .I live in Stow and the two people that work at the corner of Fiscreek rd and Kent road went right to work NOW.You see my daughter lives in Sarasota FL and was diagnosed with a brain tumor.Not only were they WONDERFUL people to work with but they went entirely out of there way to comfort me and get me on the road to my little girl..I will never,ever go anywhere but to your store for services you provide.EVER.Ive told all my relatives and friends.It shows God still puts GREAT people on This Earth.I am so very Thankful.Please recognize them for their outstanding service.They are a tribute to Your Company!!! God Bless Them
    John - September 2017
  • Would give negative stars if I could. Spent almost $700 on repairs and all is wrong. Wrong muffler installed, and mechanic bent the new window regulator when installing. Window still won't go up and down. Brandon, the manager, doesn't care. Had to take it to another shop to fix Monro's "repairs".
    Karen - September 2017
  • I am well treated and well taken care of. Fabulous service.
    Nancy - September 2017
  • My exhaust pipe broke and I had to get it fixed quickly. The team was able to do it for me on the spot without an appointment and recommended additional fixes that were reasonably priced. I was also given a student discount. I was able to drive my car off about an hour later!
    Seah - August 2017
  • I'm only there every 6 months, but now I'm recognized and taken care of. The effort to make sure I'm happy is genuine.
    Nancy - August 2017
  • Good price, quickly done
    Chanelle - July 2017
  • I was treated well and I was in and out with no appointment
    Meghin - July 2017
  • Very friendly and explained it all Brandon and Samantha did a great job
    Mike - July 2017
  • I went for a oil change and got in and out within an hour.
    Stephanie - July 2017
  • They did a great job helping me with my flat tire. It was an emergency and they were able to fix it while I waited and accommodated me. Great Job!
    Nicole - July 2017
  • It was great on the price they were very friendly on explaining thing I would go back to them for my next oil change or anything else needs done.
    Elaine - July 2017
  • Very friendly, the people there explained everything very well and told me everything they were going to do with great detail! They broke down the cost for me, and left me feeling confident in my car!
    Emma - July 2017
  • Expensive
    natalia - June 2017
  • I use them for my oil changes and I've always been very pleased!
    Kevin - June 2017
  • The service here is great, the workers are friendly and very helpful. I was given a false estimate from another car shop and the mechanic at Monro ended up saving me over $300.
    Brianna - June 2017
  • Prices up and you need the " drive card " to get a discount? You must lost a long time loyal 2 car customer!
    Carl - June 2017
  • They were extremely helpful. And gave great service.
    Robert - June 2017
  • Did oil change quickly.
    Jimmy - June 2017
  • Walked in and was serviced right away without an appointment
    Katie - June 2017
  • Service was great
    Terri - May 2017
  • Got me in same day, without issue, and have made appt without issues
    Jim - May 2017
  • I was happy with your work.
    Narasimhulu - May 2017
  • they are all ways trying to sell you something
    Charles - May 2017
  • Fast and easy
    Brianna - April 2017
  • they did a amazing job fixing my car they got my car done as soon as possible they fix the problem i was having just little minor problem going back to fix i was in and out quick.
    elaine - April 2017
  • Got an amazing deal on a set of 4 Kelly Edge tires. Called Saturday morning and received an appointment same day; had my car back before 6pm.
    Carmen - April 2017
  • They fix my car as soon as possible and they let me know what was wrong and try to fix it quick
    Elaine - April 2017
  • Very happy with the service.
    Ron - March 2017
  • I have never been to nor purchased anything from this store!
    Sid - March 2017
  • I appreciated how they worked on my car in a timely manner and good price. I appreciated their honesty and professionalim toward customers. Thank you for the service.
    Wanchana - March 2017
  • The two times I've gotten my oil changed here I've been very satisfied and happy with the customer service and the affordability of the service.
    Erin - March 2017
  • I got my brakes replaced a few months ago, and I was feeling weird about the way my brakes were feeling lately, so I came in. They didn't see any problems with it, and so I left with no work done, though they also went over all my fluids to make sure they were all okay. Really great experience. Would recommend.
    Sarah - March 2017
  • The gentelman were very helpful and knowledgeable in selecting the proper service for my car. They were fast and efficent, but not just trying to slap things together and push me out the door. They explained every step that would be taken and afterwards, my car ran great. The only down side was I thought the price was a bit on the high side but the results I got were well worth every penny!
    Alan - March 2017
  • I got the semi-synthetic blend oil change done this weekend at Monro. I got a good deal on the oil, quick service, and information about potential problems that were noticed on my car.
    Zach - March 2017
  • I came with a rattle and to resolve another problem I knew needed to be addressed (advised of it on prior repair date, but lacked funds at the time). Rather than trying to jack up a price by selling me service and parts I didn't need for the rattle, a simple fix was provided at a reasonable price. There was an issue concerning the major fix that if addressed alone could have possibility of breaking an old part that would cause further major repair. Rather than just fulfilling a request to repair and let it happen, I was fully informed of the risk and was free to decide to wait for 2nd part to arrive to assure a safer fix. Prior to this, I'd had 2 such services before - at that time, for the major fix, the manager took me to view the problem. The actions of both persons with whom I have dealt instills confidence that I am being dealt with honestly.
    Toni - March 2017
  • I changed oil one month ago with 19.99 + tax the total about 23$ Yesterday, change oil take more than 27$ !
    Adel - March 2017
  • I changed oil one month ago with 19.99 + tax the total about 23$ Yesterday, change oil take more than 27$ !
    Adel - March 2017
  • I have received very good service in the past but on occasion I not sure what think! I go in for a 20 dollar oil change which is supposed to include tire rotation. Then I'm told my tires are out of balance and the next thing the bill is 50 dollars+. I would give 5 stars but theres always the question, am I being taken for a ride? (no pun intended)
    carl - February 2017
  • Good traction in all weather except rain, Very quiet tires for a truck tire and 20"
    Dave - February 2017
  • Very happy with service
    Jean - February 2017
  • I showed up without an appointment and they were very gracious to fit me in the schedule.
    Thomas - February 2017
  • driving, work
    James - February 2017
  • very good service
    Ann - February 2017
  • New tires are quiet, gooood!!!!!!!!!!!
    David - February 2017
  • oil change was done professionally
    Tom - January 2017
  • Cant really say anything bad , as the new manager is pretty good.
    Joe - January 2017
  • They were able to fix & able to see the problem in my car that the other dealership didn't when I first bought the car.
    Elaine - October 2016
  • The Service Manager was excellent. We had the oil changed so had time to talk. His professionalism was outstanding.
    Greg - July 2016
  • The manager told me they found that my caliper was leaking. Although it was under warranty elsewhere just knowing the problem saved me a lot of money. I have already had the dealership fix the problem.
    Joanne - May 2016
  • The employees were very helpful in explaining the condition and future service needs of my vehicle.
    Johnthan - May 2016
  • They were able to honor the online tire price with no hassles.
    Jim - May 2016
  • Manager was very courteous and informative and was excellent in educating me about the problems in my car.
    Amir - April 2016
  • I know nothing about cars. The explanations I received were detailed, thoroughly given, and understandable. The customer service was excellent.
    Dan - September 2015
  • The guys there were very professional when talking to me and the service was quick and speedy. They had me in and out in no time.
    Trenton - August 2015

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Monro Muffler Brake can save you 50% over the dealer service department. Our scheduled maintenance and repair services also help protect your factory warranty. With more than 50 years of industry experience and 1,106 locations, Monro Muffler Brake is a choice you can trust in Stow, Ohio.

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Monro
4541 Kent Road Stow, OH 44224
Phone: (330) 678-4811
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