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Your Monro Location:

(740) 366-7168

1051 North 21st Street
Newark, OH 43055

Change Location ( nearby)

Hours of Service:

Mon:

7:30AM - 7:00PM

Tue:

7:30AM - 7:00PM

Wed:

7:30AM - 7:00PM

Thu:

7:30AM - 7:00PM

Fri:

7:30AM - 7:00PM

Sat:

7:30AM - 6:00PM

Sun:

9:00AM - 5:00PM

What People Are Saying:

  • Did exactly what I asked for. They went out of their way to fix my wheel issues.
    Michael - December 2017
  • The customer service is excellent and the staff was so helpful!
    Dawn - November 2017
  • I've gone to Monro several times over the years as well as other family members and we're always taken care of. The people at Monro always go out of there way to help out and put in hard work. I do recommend them.
    Tobias - November 2017
  • I went in for an oil change on a Saturday morning. Expecting it to take the usual 20-40 mins depending on how busy it was. The Manager Zack got me in and out in about 10-15 minutes. Always a friendly guy, remembers me by name every time I go in for an oil change.
    Ian - October 2017
  • fast and on time service
    John - October 2017
  • No problems. Good tires.
    Mike - October 2017
  • Quick and efficient!
    Karie - October 2017
  • Great customer service, always helpful and friendly!
    Jaclyn - September 2017
  • Zach Fornshell is the best manager this location has ever had. I had a serious issue with this store back in 2013, so I haven't been back for anything, unless I had to, due to warranty. This location has been completely transformed with his great leadership!! I had a major repair to be done, my entire rack & pinion had to be replaced, plus outer tie rod ends. This is on an older car with over 200,000 miles on it. So, of course, I took it to Monroe after I took it to my then-primary mechanic for a "second opinion" to see if I even wanted to fix & keep the car. The entire shop worked VERY hard on this repair, and gave me a MUCH more than fair price. I don't use a vehicle enough to warrant buying another car at this time, so their awesome above-and-beyond efforts really saved the car, literally. Now, this location of Monroe will be my primary mechanic, from now on. Kudos, please keep up the great work, and Monroe needs to give that entire shop a raise!!
    Melissa - September 2017
  • Employees are very helpful, had the right parts available, will work with your warranty
    Jonathon - September 2017
  • Very pleased with the total brake line replacement we had. Zach, the manager did an awesome job keeping us informed of the work being done. Very pleased with the short amount of time to get the whole job done. I'm definitely going to recommend this shop to friends.
    Vikki - September 2017
  • My oil change was extremely slow today. I had tried to stop in last week but they were too busy with the Labor Day holiday approaching. I also had tried to get my oil change completed on Saturday, but they were too busy that day also. So I set up an appointment for 10:30 today, Tuesday, September 6, 2017. I was there for over an hour for a simple oil change. I was rather discouraged. I could understand the wait if I just walked in off the street. I didn't want to wait and that is why I set up the appointment. Apparently appointments for oil changes don't mean much. I feel I should have gone 50 feet to the Valvoline Rapid Oil next door. At least there I know the service would have been done as soon as I got there. Both are competent oil change service centers.... and since the bump in price makes them both about the same price... I'm not sure I'll be back for another oil change.
    Colleen - September 2017
  • The employees were informative and serviced my vehicle in a timely manner.
    Shane - September 2017
  • Products and services are price fair.
    Shane - August 2017
  • I needed a tire replacement. I need many other things fixed as well. and have been trying to compare costs, time and quality. This was the only place that would get me in last minute before they closed to get the tire replaced! and The guy that helped me in the office did not make me feel like I was inconveniencing them 15 minutes to close. He even went above and beyond to talk to me as a person that cared to helped not just a sales person. I will continue to get the repairs done at this Monroe once I have the funds!
    Amie - August 2017
  • Employees were friendly and courteous.
    Michelle - August 2017
  • Zach and his crew were polite, efficient, and got me in and out in an hour.
    Michelle - August 2017
  • They are very friendly, knowledgeable, and honest. I won't go anywhere else!
    Kristin - August 2017
  • Fixed the exhaust, replaced my flat spare tire, and changed my worn out power steering fluid.
    Bob - August 2017
  • Fixed the exhaust, replaced my flat spare tire, and changed my worn out power steering fluid.
    Bob - August 2017
  • The quote to fix and the pricing was an easy process. Fixed on time for the quoted price and fixed the first time ....there's nothing more to be said
    Mark - July 2017
  • Purchased 40k mile tires and after about 3k the radials and side wall is busting out on one tire. Went back to Monroe and was told by the manager Zach "I drove on the tire flat and caused the damage myself" which is a load of garbage!.Was also told since my tire was discontinued, any warranty through them would be null and void! Four members of my family go their exclusively with multiple cars and they just lost my entire family's business over one replacement tire. TERRIBLE SERVICE
    Jim - July 2017
  • Every time I go to this location I get the best service! They're so nice!
    Jessica - June 2017
  • They're convenient to my house and have good hours, so I've been using them for years. Not just brakes, tires, and oil; they have worked on alternators and gas tanks and suspensions as well. They honor their workmanship- had to take a car back once because the problem returned and they fixed it- free.
    Bob - June 2017
  • Quick service!
    Howard - May 2017
  • Very professional and friendly I didn't have to wait long . Very satisfied with the service.
    Tracy - May 2017
  • Always helpful try to keep what needs done in my budget
    Sherry - May 2017
  • Service was quick and precise.
    John - May 2017
  • I went in to have tires put on my car. The service was performed professionally and in the time stated. I also watched how the employees and manager interacted with all of the customers. They were all very professional and courteous. They explained several issues to several customers and were never pushy about additional services. It was very refreshing and impressive to watch.
    Rob - May 2017
  • The North 21st street store got me in quickly. Friendly and efficient service.
    Tom - April 2017
  • People were really nice
    Kathy - April 2017
  • Get my oil changed here every time.
    Maxine - April 2017
  • Replaced front brakes, pads, rotors, calipers and hoses. The works. Zack explained the issues very well and took the time with my son who is a new driver. The only reason I didn't give 5 stars is we had to go back next day and have lines flushed? I think that could have been caught if they drove the car after repair but not a big a deal. They fixed it and tested the brakes after and all,is good. Recommend Monroe in Newark. Zach and Jeremy are very friendly and helpful. Customer service is definitely 5 stars!
    Lisa - April 2017
  • I had a flat tire and needed my tire fixed/replaced ASAP. I was stressed and not very friendly.... but Jeremy was great!
    Marla - April 2017
  • happy Zack and Jason are very good
    john - April 2017
  • Superior customer service and work
    Kyle - April 2017
  • Excellent service
    Tom - March 2017
  • Friendly staff with quick service
    Sharon - February 2017
  • I took the car for an oil change. They found that the oil plug needed replaced, cleaned the area good and put in a new plug. I am grateful they were alert in noticing that the plug was stripped. They were very pleasant, and I loved it when he told me to have a BLESSED day. Where can you go and hear that? Thank you.
    Wanda - February 2017
  • Oil change
    Charles - February 2017
  • The team at Monro Muffler/Brake were very professional and timely. The repair job was excellent and the price was exceptionally low.
    Dereck - February 2017
  • Had excellent service at last oil change and tire rotation.
    Tom - February 2017
  • They tell you what's going on in a straightforward manner. They don't pressure you to do anything you didn't come in for, but advise you on what's needed and will give you an honest quote with explanation. In an industry with a lot of shadiness, this Monro location stands out.
    Scott - January 2017
  • They always take good care of me and my vehicles.
    Maxine - January 2017
  • Employees were very nice and friendly. They were very thorough on the job.
    James - January 2017
  • Very prompt, appointment time exactly as scheduled.
    Sue & John - September 2015
  • Great service over the years at this location
    Mark - August 2015
  • Fast service. Completed when promised.
    Tom & Beth - August 2015

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Monro
1051 North 21st Street Newark, OH 43055
Phone: (740) 366-7168
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