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Your Monro Location:

(330) 339-1466

214 South Broadway
New Philadelphia, OH 44663

Change Location ( nearby)

Hours of Service:

Mon:

7:30AM - 7:00PM

Tue:

7:30AM - 7:00PM

Wed:

7:30AM - 7:00PM

Thu:

7:30AM - 7:00PM

Fri:

7:30AM - 7:00PM

Sat:

7:30AM - 6:00PM

Sun:

9:00AM - 5:00PM

What People Are Saying:

  • Went above and beyond my expectations for a transmission fluid flush and oil change! Always satisfied when I visit this location.
    Justine - March 2018
  • I scheduled an oil change for my 06 Altima over the phone as I have several times before. I arrived and gave him my information. He said it would be about a hour. Come back and it’s still not done, but that wasn’t a big deal. I went to pay when he was finished and he gave me a price of $25 and I questioned him as this price is considerably cheaper than I normally pay here. He then informs me that they put conventional oil in my car. I asked him why he would do that considering it has always been a synthetic blend before. He said he didn’t see any history of my vechile and I should have specified what oil I wanted. First of all if he didn’t see me in the system he should have said so and I could have told him something was wrong because I am a repeat customer. Secondly, if he didn’t see any history he should have had the common sense to ask what oil change I wanted performed. He claims that this will have no effect on my vehicle but I am skeptical and uneasy as to if that is true. I feel there was a failure in customer service and I’m nit sure I will return.
    Amber - February 2018
  • I received excellent service during my exhaust repair for a reasonable price and completed on a Saturday!
    Sheryl - February 2018
  • Great service, awesome mechanics and definitely would recommend Monro yo family and friends.
    Adam - January 2018
  • I had an 11 o'clock appointment. I got in right on time. After the service was complete I was out of there by 11:30. I was very satisfied.
    Ronald - January 2018
  • Did a good job on my vehicle but they need to have more people working and to communicate with each other better
    Nichole - December 2017
  • Got new tires at a very good price
    James - December 2017
  • Very helpful, and fast.
    Becky - December 2017
  • The coupon for oil change was a good deal.
    Daniel - December 2017
  • Preventative measures. Pease of mind
    Janeen. - November 2017
  • Scheduled an oil change and everything went very well.
    Chris - November 2017
  • Can starts easily and quickly now.
    Theodore - November 2017
  • Great experience this time around
    LeAnn - October 2017
  • I like the fact that you're open on Sunday is my only day off
    Wesley - October 2017
  • We had a 12:00 noon appointment - Just a routine service..... Lube/Oil/Filter and tire rotation...... they took in TWO (2) no-appointment drive in customers and made us wait...... It took 2 hours and 10 minutes just for a L.O.F. ..... An hour and a half there wasn't even anyone working on the vehicle..... Many times no person was even in the shop..... EXTREMELY POOR customer service...... will never recommend this facility again
    Keith - October 2017
  • Monroe is head & shoulders above the "quick change" places. They are always professional and never pushy.
    Kathy - September 2017
  • Great service.
    Ted - September 2017
  • Very good Job. May get extra mileage our of my tires because of service preformed. Drives straight down the road
    Larry - September 2017
  • Very quick and good with my truck and it has 37in. Tires. Took the little lady's jeep back the next day for the something and did a awesome job with it also.
    Gerald - September 2017
  • In and out within the half hour.
    Randy - August 2017
  • I go here for all my oik changes and repairs. Wouldnt go anywhere else.
    Kayla - August 2017
  • Car working great. It was a little pricey and the only option, but it seems to be a good product.
    Tonia - August 2017
  • New tires are great
    Jeremy - August 2017
  • service was quick and efficient
    Delma - August 2017
  • Everyone was kind and efficent
    Gloria - August 2017
  • Vehicle service
    KEITH - August 2017
  • My muffler broke and the guys were kind and helpful. They did an awesome job!
    Tonia - July 2017
  • NICE SERVICE
    Keith - July 2017
  • PROMPT FRIENDLY SERVICE
    Keith - July 2017
  • Loved the incredible service.mark is by far the best I've ever dealt eith
    Steve - July 2017
  • I had oil changed and always go there associates professional and we never have to wait long
    Mike - July 2017
  • Good quality work. Mark is awesome
    Chris - July 2017
  • MARK WAS GREAT AT FRONT DESK
    KEITH - July 2017
  • VERY FRIENDLY SERVICE MANAGER, MARK
    Keith - July 2017
  • Love getting my oil changed there. They go over everything and get things done in a timely manner. Thank you!!
    Sandy - July 2017
  • I love the new K02 design versus the old design. Tires are super quiet and drive great.
    Chuck - July 2017
  • I took vehicle in for regular oil change, tire rotation by appointment. I was told it would be an hour or a little more. I received a call that it was done in a little less than an hour. Desk person was very nice and friendly. I asked if everything else looked ok and he said everything else looked good, including tires. Appreciate them not trying to sell me something I didn't need. The steering wheel was a bit dirty.
    Shelley - June 2017
  • Every day driving
    Eugene - June 2017
  • Service was fast and thorough. Friendly and considerate..
    Lucille - May 2017
  • Was told i had 2 bad parts on my car , so I got a second opinion and the parts are NOT bad, not happy.
    Kathy - May 2017
  • Was told i had 2 bad parts on my car , so I got a second opinion and the parts are NOT bad, not happy.
    Kathy - May 2017
  • I had an appointment & I got in on time & was out of there in 30 minutes.
    Ronald - May 2017
  • Customer service was great!!
    Anna - May 2017
  • Thought I needed brakes on my jeep, but they were very honest and called said it was not brake problem, but major piece on frame was broke. They ordered piece needed and fixed it. When I picked up jeep they showed me part that had been replaced, it was indeed broke. I am thankful this was found and fixed, before it caused accident.
    Susan - May 2017
  • You serviced my car with an oil change. You were very quick and you even took the time to tape my key that had gotten broken the day before. I was happy with the price as well.
    Rebecca - May 2017
  • I have all of my oil chages done at Monro, also other repairs. Was going to buy tires there but didn't have tires I wanted in stock.
    Larry - May 2017
  • Same day appointment, fast service,I would recommend this Monroe store to anyone!
    Sherry - April 2017
  • We always have all of our vehicles serviced at monroe
    Jim - April 2017
  • I scheduled an oil change at 10:00am. Got there at 9:56am. Finally left at 11:15am.
    Carly - April 2017
  • The shop got me in right at appointed time. Front desk was friendly and helpful.
    Linda - April 2017
  • The staff is always very friendly and helpful. I will continue returning for my oil changes.
    Macy - April 2017
  • EXCELLENT SERVICE
    KEITH - April 2017
  • VERY FRIENDLY SERVICE MANAGER
    KEITH - April 2017
  • Very nice people and good service
    Jody - March 2017
  • It's nice to get the tires rotated when the oil gets changed
    John - March 2017
  • Great tires and I know I can always trust the technicians to get the jobs done fast and correctly.
    Jameson - March 2017
  • Oil change is always fast and price is reasonable with coupons...
    Stan - March 2017
  • Always good service and they explain everything to the austomer
    Doyle - March 2017
  • They are always nice, helpful and fast, most of all, they do a great job.
    kathy - March 2017
  • Where they put my car on the lift they smashed my rocker panels in 2 spots on both sides
    Connie - February 2017
  • I explained when I made my appointment that I was going to have limited time. When I arrived they were friendly and understanding. They serviced my car quickly and I was on my way.
    Penny - February 2017
  • AFFORDABLE, DEPENDABLE, AND FRIENDLY SERVICE.
    Teri - February 2017
  • Trying to buy new tires new tires put on car drove home with new shake in steering and alignment had alignment and balance done on the tires called garage to go back to have fixed drove home again and still the shake had to go back the next day still not able to fix it told me to come back for new tires following day got no phone call follow up or to let me know the tires new tires were in, I had to call them! come to find out they told me they put the wrong size tire on one of the wheels so there were three correct tires and one incorrect tire but nobody ever told me that that they figured that out on the previous day I now have to take the car back again to try and get it in because I couldn't fit me in today to get it fixed still can't drive my car which I need for work !! Getting a Little frustrated
    Leann - February 2017
  • Great oil change
    Nicole - February 2017
  • Both my boyfriend & I have used this location several times. The main guy we usually deal with is Mark. Mark is very professional, courteous, accomodative when making appointments, explains everything in great detail prior to any work being done & gets the job done fast!!
    Denise - February 2017
  • Great and curtious service!!
    Leann - February 2017
  • Everyone was friendly and very professional. Everyone made sure I knew what I needed done and why and got everything done in a timely manner. I will definitely go back in the future for my car care needs.
    Nicci - August 2016
  • They were super friendly and my car was ready at the time they said it would be done. Love this place, would recommend to anyone!!
    Sandy - May 2016
  • Great customer service and oil change completed quickly.
    Melissa - August 2015
  • Quick service and very wonderful customer service.
    Ruth - August 2015

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Monro
214 South Broadway New Philadelphia, OH 44663
Phone: (330) 339-1466
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