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Your Monro Location:

(216) 941-0700

16420 Lorain Avenue
Cleveland, OH 44111

Change Location ( nearby)

Hours of Service:

Mon:

7:30AM - 7:00PM

Tue:

7:30AM - 7:00PM

Wed:

7:30AM - 7:00PM

Thu:

7:30AM - 7:00PM

Fri:

7:30AM - 7:00PM

Sat:

7:30AM - 6:00PM

Sun:

Closed

What People Are Saying:

  • Have been going to this location for more than 15 years. Always the same good service. Tim and Van are great guys, and know their cars.
    Margaret - March 2018
  • Service was great. Tim and Van are professionals and they treat customers with respect.
    Patrick - February 2018
  • My '05 Explorer broke down and was undrivable. I had it towed to Monro on Wednesday afternoon and had it back by Friday afternoon. In my opinion repairs were done quickly.
    Nicholas - February 2018
  • Trust the mechanics that work there for years . Always keep me posted on any problems .
    Linda - February 2018
  • I enjoyed the visit and Tim and Van always are professional.
    Brian - January 2018
  • I’ve gotten an oil change at monro the last few times and have never had a problem. There are always good coupons for specials and I am able to get in day of.
    Hannah - January 2018
  • Great service, fast and friendly. Very pleased with service, will definitely use again.
    Cliff - January 2018
  • I got Ann oil change and the staff was very nice.. they filled me in on my tire rotation an also looking into a ball joint I’ll need soon. Super helpful. Also we’re kinda enough to let me use their charger while I waited. I got the oil changed done on m lunch brake an was able to return back on time.
    Taylor - January 2018
  • Always good service
    David - January 2018
  • Love this place, very convenient. Made the appointment in the morning and was able to fit me in after work.
    Jeannette - January 2018
  • Over the years, I've grown to trust and rely on Tim for accurate and timely information, followed by quality workmanship.
    Tony - January 2018
  • Easy and fast to make an appointments and always are available for me,thanks a lot
    David - January 2018
  • Timat Westpark Monroe is the greatest. Evaluated my battery power and installed new. I didn’t have an appointment but the service was quick and efficient.
    Linda - January 2018
  • I stopped to make an appointment for an oil change around 5:30 pm. They took me immediately and I was finished in less than a half hour.Friendly people and great service.
    george - December 2017
  • Had my brakes replaced
    Jan - December 2017
  • No complaints, no pressure. Prompt and professional work
    Thomas - December 2017
  • My brakes were in need of repair and the shop on Lorain road did the job quickly and accurately.
    Michael - December 2017
  • Good service, good price, good people
    Eileen - December 2017
  • Love Van. He has been taking care of my cars over the last 14 years. he takes pride in his work.
    Sandra - December 2017
  • Employees were polite, efficient, and educated me on what was wrong with my car! They went above and beyond the normal check points of an oil change appointment.
    Becky - December 2017
  • The Monro service station I go to with manager Tim does a great job.
    Michael - November 2017
  • Called for tire service, talked with Tim / Van , they took my appointment was right away, they removed and replace two tires ae, mount, balance, etc,,,, rotated the tires, with an oil change, in and out less then an hour and a half,,
    Andre - November 2017
  • Excellent service
    Alexa - November 2017
  • Tim was awesome.
    Sonia - October 2017
  • the service was fast and friendly. However, when I called to make the appointment, I wish I would have been told that my oil change was 3 times more expensive than what was being advertised.
    Kim - October 2017
  • Easy to schedule an apt, the staff are friendly, great price, and will recommend.
    LJ - October 2017
  • Nice people.. good service
    Mahmoud - September 2017
  • Great staff. Knowledgeable, friendly, fast, and reasonable.
    Stan - September 2017
  • Had an oil, lube and filter done and they corrected my front frame that was pressing into my radiator hose.
    Tom - September 2017
  • Personal experience with Monro makes me a recurrent client. Over the years they have served my Camry (s). I think they have been six since 1992. Once I had Brakes done; 2-3 times tire repair; once they found ad did the paper work for the road protection insurance. There is shopping, restaurants a neighborhood and a Hospital to walk while you car is serviced.
    Julio - September 2017
  • I love Monros by Kamms Corner. The customer service is excellent and the job is always done right.
    Blanca - September 2017
  • I use brakes to stop the car
    Brian - September 2017
  • Manager and shop crew were very rude and unpolite. I was trying to get a quote to replace my muffler. The shop crew told me in a rude way he doesn't have time to look at it and he is under staffed to I won't ever go to any Monroe or buy any Monroe products ever
    Steve - September 2017
  • Service was done right the first time and in a timely fashion.
    Mike - September 2017
  • My breaks were replaced
    Lee - September 2017
  • The oil change is quick and affordable.
    David - September 2017
  • Tim and his staff are always quick and do great work. The close location is awesome as well. Will continue to visit them for all my car needs!
    Brendan - August 2017
  • Oil change only but have been going to Monro for years.
    Tom - August 2017
  • Very friendly
    Robin - August 2017
  • Very friendly
    Robin - August 2017
  • I used to come to this location for work. I returned for a oil change to see if this location has changed? Tim the manger on duty at the time was quite helpful with my questions. Service was done quickly and properly. I have a issue and may not return! Why my oil change will not post to my car fax may change my mind on a return visit. This should be able to be posted to my vehicle.
    Rick - August 2017
  • Friendly staff, got my car serviced in a timely manner, great price!
    Laura - August 2017
  • Every time I go to Monro, I'm met with smiles, great attitudes and a knowledgeable staff. Being a woman sometimes I can feel like people are taking advantage of my car knowledge but everyone here has always been very respectful. I love the location and go here for all car maintenance.
    Diana - August 2017
  • Amazing service and no hassle.
    Ken - August 2017
  • The tires really improved my ride an steering.
    CHRIS - August 2017
  • Fast and efficient
    Tyler - August 2017
  • Tim Pistone took the time and great care to make sure my tires were in great condition and filled before left.
    John - July 2017
  • I received an oil change, although I didn't get the qoutes price on the window for 24.99 and it was 33.76, perhaps I would return yet I would to ask the upfront cost first!
    Racquel - July 2017
  • Very impressed with the service and will go back. Very honest and fair.
    Kathy - July 2017
  • My neighbor went to this Monroe location and referred my son. They helped him with his older vehicle, so I scheduled an oil change, too. Tim is very nice, efficient and the mechanics are quick and provide great service. Tim even told me about the Drive card discount.
    Linda - July 2017
  • Tim is always so pleasant and easy to work with!
    Hannah - July 2017
  • Excellent service as always
    Anthony - July 2017
  • Unresolved issues with my brakes making noise. They keep telling me they don't hear anything but it's so obnoxious listening to them.
    Elaine - July 2017
  • They are always very quick and courteous and got me in at the last minute
    Jimmy - July 2017
  • I ordered tires from n online source. I called Monroe to get a quote on having the tires mounted, balanced, and disposal of the old tires. They gave me a very accurate quote with no surprise fees.
    Nicholas - July 2017
  • always good service at appointed time.
    Dan - July 2017
  • My SUV is my daily driver. I can not be without my vehicle. I know every little clank an moan it makes. When a new noise started I looked for obvious things first. The mechanic took it for a test drive, described the same noise, put it up on the lift and pointed right to the problem. This is why this is my first choice. Nothing is cheap these days but it was fixed in less time than promised and delivered at the price agreed upon.
    Patrick - June 2017
  • They balanced my tires and changed my oil and my car now runs so smoothly like a brand new vehicle.
    Donna - June 2017
  • I had to get new brakes and Tim and Van were super helpful, super professional, and didn't treat me any different; even though I am a female!
    Jessica - June 2017
  • I use it, it's great, things are not not great.
    Michael - June 2017
  • They are great there. Very accommodating! Great Service!
    Jeannette - June 2017
  • I've been going to this location for years. They are very courteous & straightforward. They also take the time to explain things in a way that you can understand, and to make you feel comfortable. I've never had a problem getting an appointment quickly, and they are very efficient in fixing your car!
    Eric - June 2017
  • I moved away from Cleveland, and haven't found anyone that I trust as much as Monro. They don't try to make you buy things you don't need, and tell you the truth about your car.
    Erin - June 2017
  • Very kind staff who always look for ways to save money.. my husband and I always go here for our car repairs/oil changes.
    Katherine - June 2017
  • Great service/flexibility. Also reviewed what would need to be done at next scheduled maintenance
    Kathleen - May 2017
  • The email said survey, not review.
    David - May 2017
  • Oil change and tire rotation meet expectations.
    David - May 2017
  • This is what a service appointment is supposed to be like!
    Joseph - May 2017
  • The staff was pleasant and convenient
    Hanna - May 2017
  • Tim Pistone, the manager at the Lorain Avenue Cleveland Ohio Monro location is a terrific representative of Monro. He and his Assistant Manager Van listen to a customer's needs easily and do their best to take care of all of their car needs right on the spot. This remarkable customer service is highly appreciated. Fads come and go but Monro remains a market leader in listening and getting things done right the first time. That is why I keep coming back as a customer for 30 years running. My regards to these fine gentleman and their market manager.
    Charles - May 2017
  • Quick Service.
    Steven - May 2017
  • Always have a great experience after getting work done here.
    Dana - May 2017
  • They take me home and pick me up when my car is done. That is really convenient.
    Chris - May 2017
  • Tim and Van are great about being competitive with other shops in the area. Always honest and fair.
    Binh - May 2017
  • Very friendly staff. Got me in and out
    Robert - April 2017
  • Work done according to estimate, on time and on price
    William - April 2017
  • They pointed out something that needed to get fixed and found that I had a recall on it. Very grateful for their honestly and problem solving.
    Lou - April 2017
  • For regular oil changes and tire purchases and other repairs.
    Raymond - March 2017
  • Always friendly, ready to help you out. Great job, completed on time.
    Paula - March 2017
  • Very professional employees that knew what they were doing
    Harold - March 2017
  • Best monro I have been too
    Zach - March 2017
  • No problems
    Kerry - March 2017
  • I thought I was taking a post service survey. Instead, I was directed to this review page.
    Chris - March 2017
  • I have my car serviced at Monroe whenever I need an oil change or other service. Great service every time.
    Rita - March 2017
  • The guys at this location are honest and will even show me(to the best of their abilities) if/when there is a problem. My oil changes are done quickly so I never mind sticking around to wait. They are friendly, fast and fair.
    Amber - March 2017
  • happy happy joy joy.
    k. - February 2017
  • Have used this location for oil changes a number of times.
    Bob - February 2017
  • We have been coming in for regular oil changes for a number of years now and have yet to be unsatisfied with any detail of service.
    Nate - February 2017
  • I like that they tell me what I need and when if I'm in for service. The monro guys don't try to sell me anything that isn't essential
    Jess - February 2017
  • Car is running just fine and oil change was quick.
    Hassan - February 2017
  • It was running well but my car broke down 2 hrs after
    Jennifer - February 2017
  • The front desk man very pleasant and focused on me as a customer. Explained process and showed details at completion.
    Linda - October 2016
  • Stopped in without an appointment mid-day. They didn't mind- took my car and checked everything out within an hour!
    Cory - July 2016
  • Fast, friendly, did not push hard about repairs.
    Matt - August 2015

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Monro
16420 Lorain Avenue Cleveland, OH 44111
Phone: (216) 941-0700
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