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Your Monro Location:

(513) 733-8818

11915 Lebanon Road
Cincinnati, OH 45241

Change Location ( nearby)

Hours of Service:

Mon:

7:30AM - 7:00PM

Tue:

7:30AM - 7:00PM

Wed:

7:30AM - 7:00PM

Thu:

7:30AM - 7:00PM

Fri:

7:30AM - 7:00PM

Sat:

7:30AM - 6:00PM

Sun:

Closed

What People Are Saying:

  • No problem making an appointment. Staff were very nice. Service was quick. The price was even right. All these things keep me going back.
    Lori - March 2018
  • Was very hesitant to come here heard some bad things about the workers they had But found out they are under new Mangment New Mechanics Did a great Job on my brakes and rotors and Oil change a very Happy Customer will be back.
    David - February 2018
  • I had a positive experience from the time I walked through the door. The gentleman at the desk was extremely helpful with getting my needs met. Ged something was his name. The car was taken care of quickly so the service was terrific. A big thanks to all who made it such a good experience.
    Sue - January 2018
  • I wanted to get the major problems fixed on my car..he told me was what wrong. Then also said the alignment needed will need to fix..i said thats not a major issue..he gave me a hard time and was rude about it..he always was rude to my boyfriend. I have had no problems with any of the past employees. I probably won't be returning and this llace usually does all my vehicle issues
    Jennifer - January 2018
  • got drive card great deal! I work close to you guys will send some referrals
    David - September 2017
  • The men working at the front counter and on my car were professional and thorough. They explained how much life was left in my brake pads and were realistic about when they would need changed. They did an oil change, tire rotation, and courtesy check in about an hour while working on two cars at once. I would definitely recommend anybody go there to get their car checked out, worked on, whatever you need!
    Emily - September 2017
  • I get my oil changes here.
    Emily - August 2017
  • The team has always been open to working me in and checking on what I think may be an issue with my car.
    Julie - August 2017
  • The staff are nice and helpful. The service was quick. I left without any worries for my car.
    Lori - August 2017
  • Very nice guys. They always help out when needed. They don't try to sell you parts that you don't need. If you only need an oil change then that is what you get.
    Steve - July 2017
  • I got an oil change. I would have like to have a sticker to remind me when my next oil change should be.
    Crystal - July 2017
  • New Tires & Oil Change
    Herbert - July 2017
  • Always are able to get me an oil change early in the morning and we very quick with the service as well.
    Ariel - May 2017
  • Very friendly and fast service
    Jennifer - May 2017
  • I dropped off my car to have an oil change and to evaluate my squeaky brakes. They told me it would be 45 minutes until they got to my car, so I went and had breakfast. I returned about 30 minutes later and my car was parked outside in a different position. I asked if it was done and the gentleman looked at me blankly and said "I think I just got here". I asked about my squeaky brakes and he said just spray brake cleaner on it. He said it would be the easiest solution without taking off the tires, which is what they already did.(?) I was confused. I asked him if they already did it and he said he didn't know. I eventually had to ask if he could spray cleaner on there for me. Secondly, I was either not correctly charged or the employee was too lazy to learn how to use the coupon I brought it. He charged me for regular oil when I've always used full synthetic. I brought in 10 dollars but ended up paying half of what I expected. I'm not upset that I "saved" money I'm upset that I can't trust if it was actual full synthetic or not. He wasn't the one who did it so who knows whether or not it's correct. I'd been coming here for almost 2 years but due to customer service I won't be back, especially to this location.
    Randall - May 2017
  • Dennis is straightforward and a genuinely nice guy. They got me in and out quickly and for a good price.
    Ben - April 2017
  • Quick service despite having no help......checked all my running gear and reset my Oil Life.....filled my empty W/W fluid...took about a 1/2 hour longer than it should, but he had no help....
    ALLAN - March 2017
  • Service is excellent, had brakes pads replaced I would use your services anytime
    Melody - March 2017
  • You people disgust me! Especially the director of customer service, Terry I think is his name! I'll be organizing a protest at your Lebanon Rd location in Cincinnati! Monro turned my car into a death trap. A strut was installed incorrectly and my brake line left flapping in the wind. Had it become compromised before another mechanic found it I could have been without brakes. They have the dumbest employees and their Director of Customer Service in New York is a first class piece of you know what. Their Cincinnati district manager Pete is a crooked lying sleeze and the manager, Dennis Issacs, at the Lebanon Rd location is Cincinnati is a crook, has no values, and doesn't own up to his mistakes! They say they gave me $1,700 worth of free work but all that work was poorly POORLY done so when Ford fixed my car it cost me $2,300 and Monro just screwed another hard working individual. I'm spreading the word, run fast in the opposite direction of Monro!!!!!! Your life may depend!!
    Chad - March 2017
  • Great service!
    Marcie - March 2017
  • My service was very fast and they were very courteous.
    Emily - March 2017
  • worked out nicely
    Tim - February 2017

Yokohama Tornante



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Monro
11915 Lebanon Road Cincinnati, OH 45241
Phone: (513) 733-8818
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Monro Muffler Brake
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