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Your Monro Location:

(716) 632-3313

7226 Transit Road
Williamsville, NY 14221

Change Location ( nearby)

Hours of Service:


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 6:00PM


9:00AM - 5:00PM

What People Are Saying:

  • Hank and the rest of the staff at this Monro location continue to be awesome every time I come there for service. Thank you.
    Louis - February 2018
  • great timely service
    David - February 2018
  • great timely service
    David - February 2018
  • The best employees ever
    George - February 2018
  • superior service
    William - February 2018
  • Hank the service coordinator is top notch! He knows his stuff and took great care of us!
    Jen - January 2018
  • My 13 year old Jeep Liberty truck has been serviced by Monro and manager Hank Chaim for about 10 years. Both Hank and the mechanics consistently do a great job with diagnosing service problems and repairing them correctly. Their pricing is very fair and competitive with other service shops in the area. I'm most impressed that I can trust them and any issues related my vehicle repair are quickly addressed and resolved. I highly recommend this particular Monro shop!!! In my opinion they are one of the best.
    Big - January 2018
  • Hank and his team are wonderful at helping when you need it! I had to get my oil done and air added to my tires. Using the online coupon made it super cheap as well.
    Samantha - January 2018
  • Customer Service with "Hank" was superior. He really is very knowledgeable & so friendly. We have come to this Transit Rd. store before & Hank is always there to make sure that we are serviced properly & in a timely fashion. (Give him a raise)
    Richard - January 2018
  • I needed my oil changed, and my tire pressure light came on the evening before I was bringing in my car. Hank and the guys were more than happy to help put air in all my tires and check them to make sure nothing was leaking (just due to the extreme cold temperatures). I also had a coupon for the oil change and tire rotation which made everything so cheap! Truly great service and would highly recommend.
    Samantha - January 2018
  • They were very nice and kind.
    Jongmin - January 2018
  • Good service
    cynthia - January 2018
  • I go to this location because the manager here hold people accountable, and is reliable. When he didn't have staff he was still willing to help.
    Craig - January 2018
  • the people working there are great
    Abdallah - December 2017
  • Dear Representative of Monroe in Transit Rd, Willamsville, NY Thank you for your sincere service and a store promotion discount.
    Suzie - December 2017
  • service was good and reasonable time replacing blub in front head light
    linda - December 2017
  • The man I talked to was very informative and not pushy at all which I really appreciated:) will recommend to anyone
    Amanda - December 2017
  • In the past when I’ve taken my car into “my” Monroe location the service has been excellent, but this changed over the weekend when I took it in to replace all four tires. The tire replacement, which when I initially asked was told would take approximately one hour, ended up taking three hours. Not only that, but my car now has a “mysterious” deep scratch on the front right bumper and when I returned an hour into it (as was advised) they had just pulled my car in and took the old tires off the car. I sat there and watched while my car sat unserviced for an hour but eventually some man who had, in his own words to another customer after turning them away just “threw out his back”, put the new tires on in 15 min and didn’t perform any sort of maintenance/balance check whatsoever. After that it took about 45 minutes (not under service) to lower and return to me. As soon as I got in the car, my TMPS system went haywire which I had to recalibrate myself. Also worth mentioning only two of the four “new” tires I purchased actually appear new. As I have a 30-day no question warranty I thought I would give them the benefit of the doubt and will bring it back if I need to. I’m leaning towards doing so at this point but only at a time I know they have knowledgeable and capable staff on-hand to deal with my issue.
    Justin - December 2017
  • Shawn was very friendly very helpfull great customer service
    Mary - December 2017
  • All was fine
    jeffrey - November 2017
  • Tritan the mechanic was very knowledgeable and coirrteous you are lucky to have such a good person working for you
    George - November 2017
  • tires
    Dale - November 2017
  • Mr. Henk Chime is the manager of this Monroe. He treats customer as King and goes beyond to take care of customer. I have been the customer at this Monroe for the last several years, and I trust Henk.
    Thuha - November 2017
  • My 2077 Matrix looks like a brand new car! The headlight lenses shine even more than when I bought the car new! I'll sing the praises of Munro forever.............very qualified mechanics who know their stuff. Hank Chimes goes above & beyond the call of duty when it comes to customer service and takes pride in his work..........a winning combination!
    Cheryl - November 2017
  • I was very satisfied wth the tires and the crew there very knowledgeable and friendly great customer service from the manager Hank Chimes at the transit shop in williamsville ny
    Mary - November 2017
  • Safety!!!!!
    Marilyn - November 2017
  • As soon as I got to buffalo to visit my family, my breaks gave out! I was so scared about how to get them fixed for a reasonable price in time to leave back for Pittsburgh on a Saturday! I called the Monro on transit road and Hank the manager took me that day and had them fixed and back on the road for a reasonable price before they closed!! Hank is a manager that everyone should be!! He is great with his employees, great with his costumers and has an AMAZING personality!! I never felt so welcomed before even in Pittsburgh! Hank really went above and BEYOND to help me out that day without paying a hand and a foot! He also expressed his love for his job and how he cares more about costumer satisfaction than the money! Hank if you’re reading this thanks Again for EVERYTHING!! Honestly if something was wrong with my car again, I would LITERALLY drive to buffalo just to take my car to Hank and his business!!
    Maria - November 2017
  • Hank and Sean did a fine job repairing my car.
    Chris - November 2017
  • Friendly
    Sandra - November 2017
  • Hank the manager always goes out of his way to provide great customer service.
    Ed - November 2017
  • Great service
    Paul - November 2017
  • I’ve been taking my cars to this Monro location for several years. The Mgr, Hank, is thorough and explains things so I can understand them. My car is done on time, as promised
    Audrey - October 2017
  • The appointment was on schedule and the service was excellent.
    Richard - October 2017
  • Fast courteous service. They were ready when I arrived for appointment.
    Gary - October 2017
  • Very honest. Will not try to sell you anything you dot need. I needed pads, they sold me pads. Didn't try to sell me rotors or anything else. Sean (Shawn) was very helpful.
    Mark - October 2017
  • Nice tires. Great Service
    Brian - October 2017
  • Made an appointment for an inspection and it took over 3 hours for them to do. I asked them to call me when it was done and when it was an hour before they close I called them. They said it will be done by the time I get there which it was but wasn't expecting an inspection to take almost 4 hours.
    Tyler - October 2017
  • I use my vehicle everyday. I had Monroe look at my vehicle before buying it and they did great
    Leanne - October 2017
  • had two vehicles being serviced and am pleased with repairs that were done
    donald - September 2017
  • Service was great. Employees very helpful.
    Linda - September 2017
  • Doesn't take advantage of me because I am a female
    Jennifer - September 2017
  • I had some service done at the Transit Rd location of Monroe in Williamsville NY. The service was quick and excellent and the price was great.
    Louis - September 2017
  • Monro has always done a fine job on rotating & replacing tires on my car & they make sure I can see what they're talking about so I know they're honest.
    Charles - September 2017
  • N/A
    Yegnan - September 2017
  • They do a great job here. I will be back again.
    Wendy - August 2017
  • Had to return twice. I think I have damaged tires due to their services
    Gary - August 2017
  • They did a great job and were very quick and professional about it each and every time. Nothing but great quality service at the Monro Muffler on Transit Road in Buffalo, NY! The guys there are great at what they do!
    Kevin - August 2017
  • I truly enjoy our local Monro. Hank the store manager always treats us kindly and works hard to give us the best price. I have had my calipers, brakes and wheel bearings done on my older car and I was very pleased.
    Stephanie - August 2017
  • I have used Monro Service for all needs with my car and I love their ability to look over every detail of the car. The guys are super friendly and help answer any questions I have. The only issue is that I dropped my car off early in the morning for a scheduled inspection with a stated time of 5pm to pick it up and it was not done until after 6pm. I would have liked it they took priority with getting my vehicle done the time it was scheduled to.
    Samantha - August 2017
  • I would like to make an appointment in the future to get another serive from this Monro when I need it because they provide a reasonable price deal and great service!!!
    Susie - August 2017
  • I have used Monroe on all my new and used vehicles. great work and fair prices
    kevin - August 2017
  • They are honest good people. If anything happens to my car, I only trust them.
    Abdallah - August 2017
  • I had an awesome experience, with the staff and I was in and out within my hour lunch break! I would highly recommend!
    Amanda - July 2017
  • The only reason I keep coming back to Monro on Transit and Main in Buffalo is because of Hank. He's friendly, exemplifies outstanding customer service, and most importantly; i trust him.
    Anelia - July 2017
  • I took my year 2000 Land Cruiser on an early Sunday morning as there was a loud sound coming from the muffler. I was attended to by Shawn who was polite helpful and put my car up inspected it and told me the problem and what needed to be done. It was clear he went out of his way to help me even though I did not have an appointment. He obtained the part the next day and fixed the problem.
    sanjay - July 2017
  • I walked out of there as one very happy customer. Hank and the staff did a great job taking care of my care.
    Wendy - July 2017
  • After having my vehicle for only three months I was experiencing problems with a low air pressure light. Took to Monro Muffler and everything was explained to me I was in and out.
    Ericka - July 2017
  • I can trust Hank to not rip me off,to be honest with me and give me a fair price.
    Jennifer - July 2017
  • The car was dropped off for repair in the morning and was ready by the afternoon. They did a good job and I would recommend them.
    Mike - July 2017
  • Excellent service. Got me in right away at appointment time, suggested balancing all 4 tires, replaced flat with new tire, and were very pleasant.
    Daniel - July 2017
  • I am a customer of Monro Muffler since September'16 and am having a great experience. Hank is very customer friendly and he knows what we need. He is doing a great job of keeping customers satisfied and his co-workers are nice as well.
    Sibi - July 2017
  • I haven't purchased tires yet, but I have used the Promotions & Coupons section which was helpful.
    Jake - July 2017
  • wondreful helpful service
    Sheridan - July 2017
  • Full service and accommodating to customers!,
    Tom - July 2017
  • Hank was exceptional!
    Sharon - July 2017
  • The manager Hank was a really nice guy! Made sure I got exactly what I needed. And frank the mechanic was also very efficient and thorough to make sure he got my work done. Would definitely drive the distance to get this great customer service. No more looking for mechanic stops for me!!!
    Ashley - June 2017
  • Every friendly
    Dawn - June 2017
  • Oil change, tire rotation and other items were done. All went well with no surprises.
    Brian - June 2017
  • Customer service was excellent. Everything explained in detail on work needed and especially work performed by employee, Sean Davey.
    Raed - June 2017
  • Used them last to have my tires swapped out for the summer. Dropped my car off and picked it up right after work. Service was quick and easy.
    Mat - June 2017
  • I have been a monro customer for over 15 years and it is thanks to the manager Hank. I followed Hank from he store in East Amherst to the location he is at now on Transit Rd in Williamsville. Hank is dependable, trustworthy, and honest. I feel confident when I hand my car in and he is there that I am getting the best service I can buy. I have referred all my friends to Monro thanks to Hank. I hope he is recognized for the asset that he is to your company.
    Rose - June 2017
  • I was out of town on vacation (490+miles) and going 400 miles more the next day. My oil change light came on (unexpected) so I passed a monro's late on a saturday. They got my oil changed with all the extras before closing and were very nice about it. It save me lots of worry and potential harm to my engine.
    Monica - June 2017
  • Quick
    George - June 2017
  • I think that Anthony Adam my mechanic deserves a raise certainly went above and beyond my expectations. I wish I had 10 employees like him
    George - June 2017
  • I have been going to the same location for many years and have seen staff changes before, but this time a lack of communication disturbed me. Customer service is the primary reason for the success of an oil change business. This time it fell short on many planes. From poor staffing to no communication this new staffing needs work.
    David - June 2017
  • Hank is always there to take care of our needs. He goes out of his,way to make sure our vehicles are ready, and all repairs are done correctly.
    Edson - June 2017
  • Sean did the work in a professional and friendly manner, on time, and at the price promised. Well done.
    Jonathan - May 2017
  • great service
    David - May 2017
  • The customer service was great, but the wait time was a little longer than expected
    Scott - April 2017
  • purchased 4 new tires , great customer service
    tony - April 2017
  • Good service, good employees.
    Gilbert - April 2017
  • Hank and his team were courteous as always. I have been coming to this Monroe site for over 10 years and I am very happy with the service.
    Michael - April 2017
  • Great job with the oil change but the store was short staffed and I was there 1 1/2 hrs even though I had an appointment and was early.
    Colleen - April 2017
  • I was told my back brakes had no pads, yet when i went in my brakes and the pads were fine i had just had work done a couple months ago and the back pads were perfectly fine. After my oil change i noticed my brakes were now making a grinding noise.
    Lauren - March 2017
  • I need to get my NY yearly done - they did it exactly with in 45 mins - the hrs of operations are very convenient - when I walked into their shop some one was there to talk to me with out waiting - easy to set up the appo
    B - March 2017
  • Nothing they rick on transit in Williamsville lied said my car failed ny inspection and he never put on the machine also told me I need serpentine belt that I didnt need, him and guy. People need to be comfortable taking you care to a certified shop not worry they getting beat on head Report to ny state only put one star because the system will not except my
    Glendora - March 2017
  • Nothing they rick on transit in Williamsville lied said my car failed ny inspection and he never put on the machine also told me I need serpentine belt that I didnt need, him and guy. People need to be comfortable taking you care to a certified shop not worry they getting beat on head Report to ny state only put one star because the system will not except my
    Glendora - March 2017
  • Thoroughly enjoy the customer service and polite demeanor of the staff here
    Brian - March 2017
  • Oil change and 2 step cleaning
    Brian - March 2017
  • Repairs on car felt great, service was quick. Pricing was a bit high.
    Ryan - March 2017
  • Excellent service and technicians!
    Bob - March 2017
  • NY State Inspection
    Mike - March 2017
  • AmaIng service thank you for saving me
    Victoria - March 2017
  • Only needed to remove heat shield and they charged 1.5 hours worth of work claiming because it was behind the drive shaft that they had to remove the drive shaft to get it off. Which seam because they did reattach it just removed it. Also up-saled me a transmission service for 50% off the service.
    Mike - March 2017
  • Wales in needing inspection done that day. Was able to do it
    Ben - February 2017
  • Nice and explain any problems I have
    Dawn - February 2017
  • I just had my oil changed and it took over an hour to do, which is my only complaint. Great service otherwise.
    Alexandra - February 2017
  • My car was forgotten about when I dropped it off for an oil change! Thought I would have been given a free oil change due to the inconvenience l, but I paid full price.
    Sara - February 2017
  • It was Friday mid morning and I thought they'd be busy as could be, but I called ahead from where i was (out of town for an errand) and could only give an estimate when id be there. As soon as I got there they took the keys had the car on the lift and I was out and done very quick. Thank you!
    Andrea - February 2017
  • HANK & the other workers are very friendly & like to make customers laugh about things. During the cold they have the heat turned on high & during summer they have air conditioning on. Sometimes when I have to come in the summer, I like to sit outside under a tree & listen to my music while they are working on my vehicle.
    WILLIAM - February 2017
  • had an oil change done, made apppt , was taken right away, great service
    matt - January 2017
  • Hank was amazing with how he explained everything that was wrong and what they were going to do/replace for me. So thankful I have a mechanic I can trust!
    Samantha - November 2016
  • The service was amazing. Everyone I spoke with was extraordinarily courteous and everything was done right the first time.
    Jessica - November 2016
  • Hank is always helpful when serving our vehicles.
    Kyle - September 2015

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Monro Muffler Brake can save you 50% over the dealer service department. Our scheduled maintenance and repair services also help protect your factory warranty. With more than 50 years of industry experience and 1,107 locations, Monro Muffler Brake is a choice you can trust in Williamsville, New York.

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7226 Transit Road Williamsville, NY 14221
Phone: (716) 632-3313
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