More Info
  • (Optional)
  • (Optional)

Your Monro Location:

(716) 362-2621

1910 Ridge Road
W. Seneca, NY 14224

Change Location ( nearby)

Hours of Service:


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 6:00PM


9:00AM - 5:00PM

What People Are Saying:

  • The gentlemen are friendly, knowledgeable, and down to business. Having work done here is a breeze.
    Matthew - March 2018
  • Couldn’t be happier with the service that I received when purchasing my new tires. I worked with the manager Dennis, who took the time to help me find what tires were going to be best for me. Being a female, it can be intimidating to deal with auto stores, but at no time did I feel uncomfortable. Thanks for the patience and great deal…I will be back!
    Sue - March 2018
  • I take my fleet of vans to Monro break and muffler to be serviced. The manager Dennis was very helpful and informative and understood my concerns because of the people we transport each and every day. The service i receive at the Ridge Road Monro break and muffler has truly has been an asset, work is done in respectable time frame . It is always a plus when the servicemen tells you what the cost will be before they start the work. I can call Dennis and ask for any service records and that i have either lost or just can't find and he will provide them to me plus he's always willing to help ( nice and courteous .
    Patrick - March 2018
  • We have use Monro for years. Always receive good, timely service. Crew is helpful especially since I have limited 'car maintenance and repair ' knowledge.
    Cathy - February 2018
  • I’ve been a customer for years, always satisfied! Friendly, knowledgeable staff brings issues to my attention with quick resolution each time. Good reliable customer service, longtime staff very experienced & a good value each time!
    Christina - February 2018
  • I have been in the Ridge Road Monro shop in West Seneca, NY, 4-5 times in the last few weeks for various car needs such as 4 new tires, a new starter, and other services. Dennis Conklin, the Manager at that store, is the reason I keep going back for all of my car needs. He goes above and beyond, in both explaining what is wrong, what is required to fix those issues, and most importantly with the best customer service possible. He always calls following service to make sure everything is working well, offers rides with the Monro truck (as it's my only car),and even offers to warm up my car on these cold Buffalo winter days before I pick my car up. It's these details that are not easy to find these days, and it is why I recommend This Monro shop to all of my friends and family. Thank you Dennis!!! Best, Jennifer Gibson
    Jennifer - February 2018
  • I had front and rear rotors and brake pads replaced for $250 less than the price quoted by another Monro facility. Work was done well and they test drove the car. Only negative was the length of time to do it.
    Paul - February 2018
  • I went 2 the monroe on ridge in west seneca they told me that my stabilizer links on my nissan was bad &that i needed new brakes upon going 2 a nissan dealer 4 a 2nd opinion i learned that my links were perfectly fine as was my brakes.. The nissan dealer then told me that they had 2 other pple with the same exp as i had thank goodness 4 a 2nd opinion
    Lori - February 2018
    Chris - February 2018
  • Stoped in and they were able to take care of my car right away. Couldn't ask for better service.
    Anthony - January 2018
  • Stoped in and they were able to take care of my car right away. Couldn't ask for better service.
    Anthony - January 2018
  • I am the director of Operations for the Boys and Girls clubs of Buffalo we have a fleet of vans and they are all serviced by Monro muffler & brake. I have not had a bad experience not once. In my position I cant afford for anything to go wrong during the transportation of our kids we serve every day. With Monro I feel confident that our vehicle's are safe and up to the task of transporting our kids summer winter and fall.
    Patrick - January 2018
  • Work I needed done, got it done in a reasonable about of time at a expected rate.
    Carrie - January 2018
  • Told me to come in at 11 and litterally as soon as I got there they had pulled my vehicle into the garage. Took maybe 45 min total with the tire rotation! Excellent work!
    Brandon - January 2018
    MARY - January 2018
  • Quick and friendly service
    David - January 2018
  • Great
    Theresa - January 2018
  • Manager was very professional and apologized for long wait.
    marie - January 2018
  • Customer service was superb. Staff was efficient and friendly. I went in and there was only one tech available. I was going to have to wait two to three hours but they were able to get me in after a half hour. I was very grateful for this service.
    Mary - January 2018
  • Came in for state inspection and oil change and only took an hour total wait. Plus, friendly techs explained everything I asked about.
    Bill - January 2018
  • Very good experience getting an inspection. Easy to book the apt and they did a great job getting it done in a timely manner. Also made several suggestions without being pushy.
    Paul - January 2018
  • Fast and friendly service
    Brittany - December 2017
  • The people at the counter were frazzled and really busy. They didn't run through any of the oil change options with me. I had to ask him about the $10 off deal before he ran into the garage. The oil change was done pretty fast. They forgot to check my transmission fluid, which I had requested as a note on my online appointment. Once I reminded of them of it, they checked it for me.
    Jeffrey - December 2017
  • Oil change and inspection. Friendly staff and quick service
    Andrew - December 2017
  • Passed 2 cars in the ditch this morning. My Kelly Edge tires plowed right though the snow.
    Jerry - December 2017
  • I needed an inspection. I walked in at 8 am told them what i needed. The gentleman advised to come back in an hour to hout and a half nd they would be able to fit me right in. The employees were very friendly and helpful. They did not try to sell me something i did not need nor did i have to leave my car for the entire day.
    Lea - December 2017
  • It makes my car start. I'd be stuck without it.
    Kerry - December 2017
  • Overall very fast and efficient
    Robert - December 2017
  • Staff is amazing on the customer service level Paid for the repair, it was done wrong, brought it back they "fixed" it to the best of their ability. Offered apologies but nothing else I would probably go back for service again
    Ryan - November 2017
  • Very nice owner had great conversation with him and other client. Prices are fair place is clean and the was in and out in a timely fashion. No presssure in getting things done here too.
    Kristen - November 2017
  • Thoroughly went over my car for nys inspection will be back to get car fixed reasonable quote
    Michele - November 2017
  • took nearly an hour but it was the best price with a coupon.
    Linda - November 2017
  • I take care of 9 vehicles so I research again and again
    Ralph - October 2017
  • Got my truck in before I even sat down. They were honest and didn’t sell me parts I don’t need.
    Keith - October 2017
  • gave me convention oil instead of synthetic blend like I requested.Never changed oil filter(my husband had the old one marked) and never wiped the oil off the cover subsquently leaving an oil puddle on my driveway.
    Susan - October 2017
  • Jim the Mgr and Billy who worked on my Car were very professional and helpful and went above and beyond . In that I will be sure to bring my car back here when needed ! And I could not thank them enough ..
    Chris - October 2017
  • Tire matched perfectly with the others.
    Kerry - October 2017
  • I was in and out quickly and got a decent price on my services.
    John - October 2017
  • I always get my inspections and oil changes done here without a problem. The staff is always looking out for your best interest.
    Lindsey - October 2017
  • Call for oil change and tire rotation was told to come right in great service at a good price !!
    Bob - October 2017
  • They always do a great job for me.
    Jaime - October 2017
  • The team at Monro gave me great service right from the first phone call to enquire about pricing to the point that My breaks were replaced and I drove away.
    Mike - October 2017
  • How does it take a hour and half to do a oil change. And it's not like anybody was in front of me. None of my grease fittings were greased but yet they had marked them that they did grease them
    Zach - October 2017
  • Every time I need to bring my car in for an inspection/oil change, I feel like I am fairly treated and that the workers there try to give me the best deal possible.
    Marissa - October 2017
  • great savings, good service
    Sylvia - October 2017
  • Staff was friendly, service quick, work quality good.
    Barbara - October 2017
  • These guys have always taken great care of our vehicles and are always willing to give us the best value.
    Sarah - October 2017
  • Very nice customer service and quick oil change
    Amanda - October 2017
  • The staff waa extremely helpful and 100% honest.. I couldn't have been more pleased with their service.. I'll never take my vehicles anywhere else.
    Dave - September 2017
  • My mom recommended this place said they were very nice and really good at There worm so I decided to check it out myself. This place has great customer service and talks to me like a real person and breaks down every thing I need to know about my car. Repaired my car the right way at an affordable price. I am very pleased with their service and commitment. I highly recommend this place. I will definitely not be doing my business anywhere else.
    Mateo - September 2017
  • This branch takes appointments and keeps to the time frame very well.
    Paul - September 2017
  • The Monro guys were quick, courteous and efficient. I got my brakes and rotors fixed and drove off feeling like I had a new car. This will be my new auto service place!
    Monique - September 2017
  • My muffler fell off on the way to work and I drove it right there. They were so nice to take me in without an appointment.
    Joe - September 2017
  • Estimate price was guaranteed and in a timely manner. Staff very friendly and courteous.
    Theresa - August 2017
  • Treated well, efficient and good service. All staff easy to work with
    Darlene - August 2017
  • My vehicle had a variety of issues with wear bearings and brackets. It took a couple of visits to get it all straighten out but the team at this store was committed ot get it right!
    Peter - August 2017
  • I took my car there for an oil change and I waited 2 and a half hours for them to do this. They also told me they would rotate my tires for me and they did not. The man getting his car fixed before me was yelling because the worker forget to put his lugnuts back on his tires as he was leaving.
    Janelle - August 2017
  • I took my Traverse in for an oil change. When I took the car home after the oil change it started smoking excessively from the exhaust pipe. I took it back to Monroe they said they must have overfilled the oil. Monroe drained and then refilled the oil. After that every thing was fine.
    Daniel - August 2017

  • Jerry - August 2017
  • The Kelly Edgewood tires I bought were a great but. The service was excellent!
    Jerry - August 2017
  • I usually don't care for the oil change/muffler type shops as I always try to get sold something I don't need or it ends up costing me more then it should, but these guys have helped out on several occasions and the price is decent compared to other similar shops
    Charles - August 2017
  • Very satisfied with the customer service given. And the fast and efficient time they took with my truck
    Zachary - July 2017
  • I have complete trust and confidence in the Monro when I bring our vehicles there for any repair or service I leave feeling sure that we have had a good and safe repair and that our kids we service are safe to travel any where they would like to go and that piece of mind you can't put a price on that!!!
    Club - July 2017
  • I will continue to take my car there even though they were unable to fix my last problem
    Liesel - June 2017
  • Very good service, appreciated the ride to my home, to wait there, till job complete.
    Karen - May 2017
  • Took about an hour and a half, if i ever lose my muffler again i will go back.
    David - May 2017
  • Oil on steering wheel from dirty hands and they must have spilled oil in the radiator area as it dripped a bunch on my driveway. Nothing was said about it.
    Richard - May 2017
  • Went in for brake job. Guys did a fantastic job!
    Shelagh - April 2017
  • I appreciate the friendly, quick, and effective service that I receive from this company for various automobile repairs and maintenance.
    Amber - April 2017
  • I have you guys do oil chg on all my vehicles
    Barb - April 2017
  • Guys always take good care of my cars when I need something. Very attentive in current service and anything that may need attention down he road.
    Jim - April 2017
  • Very friendly and quick service
    Amanda - April 2017
  • All the mechanics were nice and friend! Not to mention we're honest and helpful
    Sam - April 2017
  • They always explain what I need done on my car and why.
    Tionna - April 2017
  • They always find time to squeeze me in and they are very polite and fair.
    Dechon - March 2017
  • Completely satisfied
    Ralph - March 2017
  • Recently made an emergency stop to my local Monro shop because I had a flat tire. The manager on duty was polite and the staff took care of my flat quickly.
    Jorge - March 2017
  • They are very accessible. They accommodate me when I need assistance.
    Nancy - March 2017
  • The staff diagnosed my issue quickly. If was not the muffler as expected but the flex pipe. They had the car repaired in about an hour from diagnosis. The staff was friendly and helpful, letting me know that I had a serpintines bet that also needed replacement but they didn't have the part in stock.
    Laurie - March 2017

  • Chantal - March 2017
  • They did geat. Staff was nice
    kim - February 2017
  • Pointed out all the problems with my truck and gave me a prompt estimate of my service,
    Michael - February 2017
  • I took my car in knowing that something was up with my muffler. Mike took the time to show me the hole in my exhaust pipe and how badly rusted it was. He gave me a few options and they were able to replace everything same day within a couple hours and my car is much quieter now. No complaints! I would have work done here again.
    Kathleen - February 2017
  • Great service
    Dan/Jennife - February 2017
  • Manager of the store was awesome and was very friendly. Made sure that the work was done quickly at scheduled time. Recommended new air filter which I needed and make sure it was priced reasonably.
    Peter - February 2017
  • Very friendly staff, obviously cared about their customers and reputation. Got my inspection done fast with no appointment or wait time!
    Kristy - February 2017
  • They%20do%20a%20great%20job%20at%20a%20fair%20price.%20Dennis%2C%20the%20manager%20is%20top%20notch!%20He%20and%20his%20team%20are%20professional%20and%20skilled.%20I%20was%20impressed%20with%20the%20level%20of%20service.%20They%20will%20definitely%20get%20my%20future%20business!%20
    James - January 2017
  • The district manager is great. He happened to be at both locations I went to and is the reason I will return.
    Steve - June 2016
  • The manager, he and his crew were awesome. I will tell my family and friends to join the Monro family of customers! !!
    Sal - May 2016
  • When computer issues arose, the manager was very courteous and explained the unfortunate complications and delay in waiting for car services. Gave me alternative solutions and worked out reasonable compensation for the delay. I appreciated that greatly. G
    Darlene - September 2015

Yokohama Tornante

Roadside Assistance
Select a Topic:

Choose Monro Muffler Brake - Because You Need to Trust Who's Working on Your Car!

Monro Muffler Brake can save you 50% over the dealer service department. Our scheduled maintenance and repair services also help protect your factory warranty. With more than 50 years of industry experience and 1,107 locations, Monro Muffler Brake is a choice you can trust in W. Seneca, New York.

Our Automotive Services Include:

  • Oil Changes
  • Brakes
  • Wheel Alignments & Balancing
  • Scheduled Maintenance
  • Tires
  • Tune-Up or Engine Service
  • And more!




Honoring Warranties for Over 50 Years!

1910 Ridge Road W. Seneca, NY 14224
Phone: (716) 362-2621
© 2018
Monro Muffler Brake
| All Rights Reserved