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Your Monro Location:

(585) 466-8089

7387 Victor Pittsford Road
Victor, NY 14564

Change Location ( nearby)

Hours of Service:

Mon:

7:30AM - 7:00PM

Tue:

7:30AM - 7:00PM

Wed:

7:30AM - 7:00PM

Thu:

7:30AM - 7:00PM

Fri:

7:30AM - 7:00PM

Sat:

7:30AM - 6:00PM

Sun:

9:00AM - 5:00PM

What People Are Saying:

  • Bill was courteous and was able to get me in quickly. Service was performed quickly and resolved
    Cliff - January 2018
  • very nice and accommodating
    Pat - December 2017
  • I had a headlight out and even when they had other cars being worked on, they got my car in right away and I was on my way home within a half hour!!
    LINDA - November 2017
  • My visit last weekend was above and beyond my expectations. This was my first visit here and certainly won't be my last. Thank you for honest work.
    Christine - November 2017
  • The guys at Monroe Victor always treat me right. Scheduling is easy, the staff is friendly and they don’t try to sell me services I don’t need.
    Dave - October 2017
  • Great service. All the mechanics are straight forward and helpful.
    Mark - October 2017
  • They got me in at 730 am and was out in less than an hour for 4 tires!
    Steve - October 2017
  • The crew at the Victor store is extremely helpful and easy to work with for any service issues with truck. In this day in age when most employees stand around on cell phones, this location the entire staff is eager to help and greet customers.
    Jim - October 2017
  • They were courteous and got my tyre replaced oin a time
    Hemali - October 2017
  • Had new tiers put on my CR-V that I ordered from Tier Rack and also needed an inspection. Checkin was very smooth they asked if I need tier alinement and I said sure. When my CR-V was ready they said I didn’t need the alinemant so it was taken off my bill. it was a pleasant surprise to find out they didn’t do a service because it was not nessisary.
    Ryan - October 2017
  • Honest and knowledgeable staff that don’t push needless work. They will do all they can to get you in and out without taking you to the bank.
    Christopher - October 2017
  • The mechanic and person I worked with very friendly, honest and great. But the fee per hour is just too much, even with the great service.
    Sheri - September 2017
  • Excellent customer service, and I trust them completely. I wont take my car anywhere else.
    Alex - September 2017
  • They handled a busy schedule well and felt bad I had to wait longer than expected and gave me a discount even though I was fine with waiting. Super friendly and courteous and did a good job.
    Caitlin - August 2017
  • Usually you change our oil but have had you put new struts in as well. Your work is cheaper and better than most, and you are very fast and efficient. The staff is friendly and courteous. Thank you!
    Tom - August 2017
  • Whether tires, brake service, or state inspection, we've always been happy with the results.
    Bob - July 2017
  • I always always go to Monro for my oil changes. They can always get me in the day I call or that week. I have been to almost all of the Monro Muffler's in Rochester, they always have coupons and have wonderful honest staff!
    Jessica - July 2017
  • Bill is friendly., efficient, and honest. I've always had good service here.
    Joy - July 2017
  • Bill and the guys are great. I trust them and they always do the right thing for me.
    Patrick - July 2017
  • Easy to make an appointment. Waited for an oil change and tire rotation. Friendly staff and reasonable prices, quick wait time
    Taylor - June 2017
  • Mark is the best!! Always takes care of myself and my wife and always delivers more than what is promised. Would recommend to anyone and will be returning for any need that I have.
    Andrew - June 2017
  • Had frozen caliper which lead to replacement of brakes, rotor and caliper - brakes covered under previous brake purchase. Work completed on time as expected
    Terri - June 2017
  • I described symptoms to Joe, he knew exactly what the issue was made the appt, he had the parts in for the appt, team had the job completed in good time. Air conditioner (wish this was an option not to have on a vehicle) was re-charged - probably has leak.
    Terri - June 2017
  • Fixed my check engine light
    Terry - April 2017
  • Just had oil change and changing out winter tires with all season tires
    Heather - April 2017
  • Bill and his staff are always friendly and cooperative. I feel like I'm always treated fairly and they deliver on time with no complications.
    Mark - April 2017
  • Bill and the staff always take care of me with their professional and knowledgeable way. Whenever I call, they get me in as fast as they can. I always feel like I'm paying a fair price. They explain what needs to be done and how much it'll cost. Everyone there is hard working and courteous. I trust Bill and they Guys at Monro. Overall exceptional service!
    Patrick - April 2017
  • I prefer Monro for my regular car maintenance because they're the closest shop to home and I can make appointments online. For my last service, I made an appointment for an oil change, a tire rotation, and an exhaust check and made a note in the form to make sure the oil change was full synthetic. I dropped by car off the night before my appointment and got a call the following morning. The person I spoke with said that my vehicle was ready and that my total was just under $20, which I knew could not have been for a full synthetic change. I was correct, and to make a long story short, they only changed the oil and did not check my exhaust or rotate my tires as I had requested. I declined when asked if I wanted them do redo the oil change, and got a call back in an hour or so after they'd checked my exhaust system. The person I spoke with was nice, but a quick apology for the mix up would have gone a long way. It's irritating that the appointment request I submitted online seemed to only reserve me a time slot, and that no one took the time to see what the appointment was for or to read the short note I had left. I'll be sure to verify the purpose of my visit next time when I check in, though there should not have been any confusion in the first place.
    Tanner - March 2017
  • Car inspection and oil change completed, no major issues
    Cliff - March 2017
  • We take all of our cars there. Always a great experience.
    Tim - March 2017
  • Oil change and tire rotation were fast and guys nice and professional. Will def go back.
    Deborah - March 2017
  • Good fast service
    Beverly - March 2017
  • Service was delivered as promised. Car is running as normal
    Cliff - March 2017
  • You took my appointment quickly and got everything taken care of in less than 2 hours!
    Brittany - January 2017
  • Always outstanding service for the last 15+ years. Bill and Jim's team is outstanding.
    Kristin - January 2017
  • My son was home from college with the vehicle and I needed fast service which was provided.
    Nick - November 2016
  • They explained the services performed and did not try to sell me anything else. Extremely helpful and great customer service!
    Alex - September 2016
  • Bill is always helpful, friendly and one of the reasons I keep Monro as my place to go for service and I am happy to refer him to family and friends. He knows his job and he explains everything to me that needs to be done to my car.
    Pati - August 2016
  • Service Member called me personally to discuss types of oil available and how they could improve the performance of my vehicle.
    Emily - July 2016
  • Bill, the Victor manager, always does an exceptional customer service job.
    Jeff - September 2015
  • The service man was very polite and genuinely appreciated my business.
    Micheline - August 2015

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Monro Muffler Brake can save you 50% over the dealer service department. Our scheduled maintenance and repair services also help protect your factory warranty. With more than 50 years of industry experience and 1,096 locations, Monro Muffler Brake is a choice you can trust in Victor, New York.

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Monro
7387 Victor Pittsford Road Victor, NY 14564
Phone: (585) 466-8089
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