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Your Monro Location:

(315) 471-3338

4731 Onondaga Blvd.
Syracuse, NY 13219

Change Location ( nearby)

Hours of Service:

Mon:

7:30AM - 7:00PM

Tue:

7:30AM - 7:00PM

Wed:

7:30AM - 7:00PM

Thu:

7:30AM - 7:00PM

Fri:

7:30AM - 7:00PM

Sat:

7:30AM - 6:00PM

Sun:

9:00AM - 5:00PM

What People Are Saying:

  • The people at monro muffler are always great. They give you the best service and finish up in a timely manner. I do t go any where else.
    Mahleka - March 2018
  • Was able to drop the car off and have the work completed timely.
    Paul - February 2018
  • "Lifetime" brakes and rotors. Cost me an arm and a leg... way overpaid but I needed to get it done and work too much to find spare time. Service was good though. Store manager was courteous, professional, and mostly knowledgeable. Communicated well through the process, but didn't offer any alternatives aside from the most expensive brakes they offer.
    Jennifer - February 2018
  • For around 25 bucks I get a great semi synthetic oil change, my tires rotated and wiper blades put on my vehicle. For the price I can't do that myself. Monroe's service as always been great and they always have taken good care of my car.
    Ronald - January 2018
  • Everyone was very nice, took a little longer than I would have liked but it had to be done.
    J. - January 2018
  • I have moved from Michigan to Syracuse and was looking for a shop to put my new brake rotor on but since they couldn't do that because I brought my own part(which I didn't get upset, didn't mind), I got my tired checked out and ended up having to replace the tire. These guys are professional and friendly. I would recommend anyone I know to go here for any services that need to be done
    Tiffany - January 2018
  • I felt the staff was on point and stayed in contact with me every step of the way. I also like the fact that they didn't take advantage of me because I'm a woman. Thank you, you are greatly appreciated.
    Carmel - January 2018
  • Great service
    Mary - January 2018
  • I was able to get an inspection and oil change. It was done quickly.
    Karen - December 2017
  • They fit me in for an oil change when everyone else in the area was booked. The staff was really nice and good service
    Sarah - December 2017
  • Quick service
    Keith - December 2017
  • The alignment is worse than when I brought it in.
    Daniel - December 2017
  • My experience was good. Everything was explained to my understanding. I was very pleased with the service.
    Anita - December 2017
  • I got an oil change and an air filter change on my car here. The staff was courteous, the service - fast, and the price - reasonable.
    Olesea - December 2017
  • Great customer service! The guys are awesome!
    Jillian - December 2017
  • I always have a satisfactory visit for my oil change
    Mary - November 2017
  • I love it
    Ahmed - November 2017
  • Service was faster than expected, staff was very friendly and recommendations were thorough. Thanks!
    Kayleigh - November 2017
  • Appointments readily available for inspection. I was able to leave my vehicle expecting they would keep it all day. Got a call in about 1 hour telling me I needed a lightbulb replacement, the cost of it,I okd it and it was ready an hour later. Very friendly courteous service!
    Mary - November 2017
  • Called last minute for an oil change most warm greetings over the phone, said they could get me in for a oil change, was kind and friendly at arrival. Was knowledgeable about everything done to my car and let me know everything done, tire rotation and air in tires let me know why and very patiently answered all my questions. Will be going here for all future oil changes and maintenance
    Alyssa - November 2017
  • I had an 11:00 appt for an inspection and it took until 3:30 to be done. It shouldn’t take this long when you have a scheduled appt
    Sarah - November 2017
  • I came into the store on a Saturday morning without called no for an appointment and they got me right in and had the car done by way before I was expecting it. Very friendly customer service!
    Alison - October 2017
  • New tires..much smoother drive now.
    Theresa - October 2017
  • Every time I bring my vehicle in for service, I am satisfied with the care that the manager puts into satisfying my particular needs in reference to my vehicle Repairs. They are very professional and go above and beyond my expectations as an organization to servicing cars. If I have a concern , the manager addresses my needs and concerns in a professional and timely fashion, as to come to a satisfactory solution. I will continue to do business with them into the future.
    Patrice - October 2017
  • Was great to get a person on the phone and a quick and courteous service.
    Angela - September 2017
  • Went for an oil change , quick & easy, good service.
    Erica - September 2017
  • I would bring my car back here.
    Miranda - September 2017
  • I get my oil changed there. Everyone is very nice.
    Jean - September 2017
  • I took my car in for inspection in Syracuse New York and was told two different things about why I was issued a 10 day temporary inspection and why I had to bring the car back in. I was told that because the battery had been replaced in the car there are meters that had to reset themselves and the car had to be driven, The car is only driven occasionally it is a secondary source of transportation. I did what I was told by the technician drove the car around town for a couple of days brought it back and then was told by different individual that I was given the wrong information and the car had to be driven at least 100 miles consecutively. Then to add insult injury the person I dealt with the first time said just drive it around and bring it back in and will hook it back up to the meter also told me that the inspection was totally paid for and there will be no further charge. When I brought the car back in I dealt with a different individual and was told that I had to have the car reinspected and there would be an additional fee. So conflicting information also to make things worse I was told that I needed wiper blades replaced and they tried to charge me $50 for a set of $8 wiper blades, I understand these places need to make money but this is out right gouging. I'm going back today after driving the car on the highway and we will see what happens. I will tell you this I'm going to deal with the service manager and if I get any grief I'm going to light him up like a Christmas tree I am done with the lies and the horrible service so if you need your car inspected think twice before bringing it to Munro muffler.
    Mary - September 2017
  • I love the fact that i can drop my car off to get my oil changed while i am at work and then let them know what time i will be back to pick it up and its ready to go. Time is of the essence to me and i appreciate them getting my jeep in and out for me.
    Maranda - September 2017
  • I needed an oil change, new brakes and a maintenance check for over 39,000 miles
    Ann - September 2017
  • Very friendly store...never tries to "upsell" . Service is done at a reasonable rate in a very timely manner!!!!
    Meg - September 2017
  • I scheduled a few days in advance for an oil change, and when I dropped my car off I was treated very rudely by staff. When I went to pick up my car, I was told I needed $1700 worth of repair work on parts of my car that were in no way related to what I brought it in for. When I asked for explanations I was brushed off and didn't receive hardly any information. I took it somewhere else for a second opinion and they said that none of the work that I was told I needed was urgent and half of it wasn't necessary at all.
    Briana - September 2017
  • Called in the morning and they said to bring in at 1 PM. Dropped it off about noon and picked it up a few hours later.
    Gerald - August 2017
  • I brought my car in for a state inspection. They finished quickly, and the price was great.
    JOANNE - August 2017
  • They were very helpful and repaired my flat tire for free! I always go to them when i have car trouble. Thanks monroe!
    Sierra - August 2017
  • Fast and very informative
    Curtis - August 2017
  • Quick, easy and convenient
    Clare - August 2017
  • I have been going to the Monro on Onondaga Blvd. for over 10 years. The service has always been professional, friendly and fast!! I've had opportunities to go other places and just keep going back to them.
    Jenna - August 2017
  • Jon or John, was very friendly, professional and patient as I explained my concerns. I needed car done by a certain time. John assured me it would be and it was.
    Mary - August 2017
  • I get great service every time. Trust the manager along with the mechanics and the products they use.
    Bj - August 2017
  • They are efficient and timely with their appointments. I get in and out with no problems at all.
    Patti - August 2017
  • The brakes and rotors were replaced quickly. The only problem for me is that I couldn't find a more expensive set of brakes and rotors anywhere. Where does Monroe order their parts? I'm sure I could find a supplier that offers the same quality parts for half the price you charged me.
    Anthony - July 2017
  • The gentleman working at my location are kind and helpful in explaining and recommending services. My only complaint is in regards to the price of services.
    Alane - July 2017
  • Was very satisfied with the service.
    Rosalind - July 2017
  • The entire visit was awesome! No wait, great customer service! Ill definitely be going back!
    Victoria - July 2017
  • I went for a NYS inspection. Eventhough my 2015 vehicle did not pass, everything was explained to me very well. I was even brought into the shop and shown first hand what the problem was. Luckily, the wheel bearing was still covered under warranty and wss replace the following day by the dealership!
    Maia - July 2017
  • Excellent customer service !
    Jean - July 2017
  • I have been going to Monroe for years, even before I had my Toyota. The guys in the shop have always been great with customer service and I've never felt they were just trying to make money off of me, or my car. They've taken good care of us for a very long time!!!
    Jenna - July 2017
  • I stopped in quick with a low pressure light on. My car was taken right in as they were not busy , the problem was diagnosed and promptly fixed . A little surprised at a 35 $ tag for a tire plug , but a small price to pay to have a go to service place , with people you trust .... These guys wouldn't screw me , or anyone . Also I was thinking I needed tires and was ready to spend the money to do so ..... The techs informed me , don't spend your money , they are at a " 7 " .... Whatever that means , again saving me money .
    James - June 2017
  • Convenient and friendly. Would highly recommend.
    Joan - June 2017
  • I would never go back it was too expensive they wanted to charge me 1000 just for fixing my inner outter tire rods
    Anthony - June 2017
  • I always receive honest advice and reliable service. Thank you.
    Maria - June 2017
  • They seem working good now will wait and see how long they will keep working.The staff was polite and friendly they did the best to have the works done as soon as possible...thank you.
    Cheng - June 2017
  • Oil change appointment started on time. Recommended maintenance of front brakes and rear shocks completed quickly and satisfactorily.
    Stephanie - June 2017
  • I have used this Monroe location twice now for my vehicle inspection and both times the service has been impeccable! Staff is very and knowledgeable and explains all details of the service very well. Would highly recommend to anyone looking for car service!
    Allison - June 2017
  • Timely fashion
    Thiniese - June 2017
  • N/A
    Larry - June 2017
  • I never have a problem and appoints are meet at the right time
    Michael - May 2017
  • I've had a couple fairly major car work done in past month and found the work to be done well and very helpful staff
    Robert - May 2017
  • I always get my oil changed here and have bought tires from BJ. He's very informative and helpful. The wait seemed a little long even though I made an appointment but worth it when I trust who's working on my vehicle!
    Denise - May 2017
  • Very friendly and helpful people at the location I went to. Just moved to the area and will definitely go back!
    Katherine - May 2017
  • always a great expirence
    Brenda - May 2017
  • I requested an appointment online around noon, they called and I was in at 1:30 out at 4:30! I had an inspection, tire swap, and tail light fixed. It took no time at all and I got a nice report card when my car was returned.
    Heather - May 2017
  • Very quick and courteous service...very honest tech!
    Meg - May 2017
  • Great service!
    Mary - May 2017
  • They were very good at explaining what was wrong with my vehicle and what I needed to do about it.
    Meghan - May 2017
  • The got my car in and out for my oil change. Filled me in on the latest deals.
    Tiffany - May 2017
  • Exhaust sounds great service was very fast im very satisfied
    Kyon - May 2017
  • The gentlemen at Monro are always pleasant and never let me purchase a service or product that I don't need.
    Zandra - May 2017
  • Would visit location again
    Pam - May 2017
  • I started going to Monro because their hours work well with my schedule. I continue going because of the quality service and great prices.
    Joanne - May 2017
  • Parts price was very high but still needed repairs done. Was performed in the time he said it would be. Will come again
    Cindy - May 2017
  • i went to Munro as i thought i heard my muffler getting loud. they checked it out quickly and told me they would have to order the replacement part. called the next morning to say part was in and i stopped by that afternoon and replaced I under an hour.
    Robert - May 2017
  • Wanted a conventional oil change because they were only $19.99. The man at the counter (bj, or pj, something like that) advised me it was not safe and I should use semi synthetic oil. Mind you, my prior oil changes have been at Mavis and the dealership I bought my car at, they never told me I needed this. I declined and told him that I leased the vehicle so I just wanted conventional. He advised me twice more in which I told him ok, no. I waited, got called when they were finished and was told to pay almost $40. I asked why so expensive and he said because it was semi synthetic. I asked him why in the world he put that in when I specifically told him it was a lease I wanted conventional. I paid but was very unhappy. My father called the shop to confront why I was dismissed when I said no, but he went ahead and did it anyways, my father told him he was a jerk. The man then proceeded to tell my dad to come down to the shop so he could punch my father in the face. I have never seen such an unprofessional business. I hope they never have an opportunity to make anyone feel the way I did that day. Please go somewhere else. I have put a call into corporate but have not gotten any calls back as of yet. This happened on Monday May 1st.
    Krista - May 2017
  • Had a problem with my muffler while traveling on Saturday and was pleasantly surprise that your shop was open Sunday, allowing me to get my car repaired quickly and not have to miss work on Monday.
    Mary - May 2017
  • I use Monroe for any needs that I have that don't have to be done at the dealer.
    Ann - May 2017
  • Had to get an inspection, they sent me a coupon, I called, they got me in the next day, said it was going to be an hour and BOOM an hour later I was done. Staff is super friendly!
    Sarah - May 2017
  • Located a very rare car special order battery and completed installation in less than 24 hrs. Polite and helpful with every interaction . BJ deserves a gold star and a raise at a minimum , maybe even an extra personal day off.
    Lee - May 2017
  • all went quite well,thanks to manager jonthan
    Larry - April 2017
  • Brought my truck in with a bad oil pressure sensor. The crew also found that I had a bad fuel pump. They replaced everything that was necessary and it runs like a dream again. They also do military discounts which is 20% off!
    Marcus - April 2017
  • Always happy with the service and the manager.
    Matthew - April 2017
  • The work we good
    Roosevelt - April 2017
  • ok but short handed
    Joe - April 2017
  • It took us 3 tries for the shop to switch our snow tires-the 1st time my husband brought the wrong tires, the 2nd time we discovered our new car had locks on the wheels & we didn't bring the key. The 3rd time was the charm and we had the tires done & an oil change.
    Rebecca - April 2017
  • Their service is fantastic!
    Barbara - April 2017
  • Very good overall experience.
    Paul - April 2017
  • Re-mounting all-season tires, snow tires off.
    Richard - April 2017
  • Safety
    Tisa - April 2017
  • It was quick and easy it only took 30 minutes and great service thank you
    Cecilia - April 2017
  • I got the NY state inspection done with these guys. I had to fix my parking break for my car to pass but they took care of everything for me. That included replacing the rear breaks' pads, roters and calipers! I got the oil and both wiper blades changed. They did a pretty good job.
    Jasim - April 2017
  • BROUGHT VEHICLE TO BE INSPECTED AND SUMMER TIRES MOUNTED. SVC PERSONNEL WERE COURTEOUS AND HAD VEHICLE READY WHEN PROMISED.
    ROMAN - April 2017
  • I did a walk in, So I wasn't expecting it to be a in and out thing . The only thing was that they brought my car in look at it for 5 min then took them an hour to tell me I needed a muffler . Which would have to be order at the dealer .:-/
    Jonatan - April 2017
  • I fixed my rear breaks and my parking break. Passed the NY state inspection and got the sticker.
    Jasim - April 2017
  • The staff is knowledgeable and helpful. They always take the time to explain the issue and the service is always fast and friendly.
    Teara - March 2017
  • Very expensive. Car is leaking oil and the steering wheel is off 90 degrees after alignment and drips oil after oil change
    Chris - March 2017
  • I did the following during my last visit to Monro: Oil change, wiper change and rear breaks. I am planning to come back to fix my parking break and replace my tires.
    Jasim - March 2017
  • Got an inspection done the same day I called. They were able to get it done in the time frame they projected. They were able to squeeze me in after Mavis Tire were not able to hold my schedule time. Love Monroe, great customer service, great group of guys. Great work every time.
    Christina - March 2017
  • My 1998 Saturn SL2 needed more than just brakes and Monroe basically did a complete overhaul in about 1/2 of a day on the system. Excellent.
    Robert - March 2017
  • My 1998 Saturn SL2 needed more than just brakes and Monroe basically did a complete overhaul in about 1/2 of a day on the system. Excellent.
    Robert - March 2017
  • Reasonable pricing and excellent customer service
    Elaine - March 2017
  • The guys at onondaga blvd. Location are very good helpful I would recommend them anytime
    Mick - March 2017
  • My experience at Monro was good they really gave me good service and would go back
    Latreice - March 2017
  • I made an appointment for and needed oil change. I was immediately encouraged to upgrade to the synthetic. No problem. However the filter couldn't be changed as needed unless I paid for it separately ( was suppose to be included). Tires weren't rotated as listed due to one being "choppy" but the paper I was handed says a they're all even. Not to happy with this service.
    Shaloe - March 2017
  • They are excellent for oil changes. It is easy to bring the car in and have an oil change, check over the car and wait for the work to be done.
    Pauline - March 2017
  • I received an exhaust system and brakes. I am very satified
    Clayton - March 2017
  • They always take care of my cat and the tie and recommendations!!!! No worries!!!!!
    Lori - February 2017
  • Attentive honest service of highest quality
    Ed - February 2017
  • I show without appointment to get my oil change and 5 minutes later my car is getting pulled in and worked on.
    Michael - February 2017
  • I would only recommend this location if John McCullough will be the technician working on your car. The manager is arrogant and an idiot, and Mr.McCullough made me want to come back.
    Wendysue - January 2017
  • Making an appointment online that morning, before the shop even opened, was awesome. Inspection was done even quicker than they said.
    Jennifer - August 2016
  • Oil change and tire rotation done quickly. Tires and brakes measured and the results were reviewed with me.
    Gary - August 2016
  • Mavis "stood me up" 2 days in a row & my inspection was up. Monro squeezed me in & got the job done!!! Thank you!
    Kathleen - July 2016
  • I did not have to wait when I arrived for my appointment and the service was completed quickly so I could get to work on time. Also, the price was very reasonable.
    Joan - June 2016
  • I liked the ability to make an appointment via the internet. I was treated fairly and the car was repaired as scheduled. The person operating the desk, and he also performed repairs, was excellent. Thanks.
    Robert - June 2016
  • The service was very professional and thoughtful of the customers' concerns. They made every effort to provide the best product for the best price.
    Dana - May 2016
  • Loved online appointment scheduling. Was quick and easy.
    Dawn - April 2016
  • Friendly service and good explanation of conditions of my brakes, tires, etc.
    Dave - April 2016
  • The customer service rep was very friendly and explained everything to me. He didn't try to sell me extra things. I stopped going to Instant oil change places as all they do is make you feel like you are getting ripped off.
    Alicia - April 2016
  • The manager was thorough and very accommodating.
    Terry - August 2015

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Monro
4731 Onondaga Blvd. Syracuse, NY 13219
Phone: (315) 471-3338
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