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Your Monro Location:

(585) 466-8077

940 Elmridge Center
Rochester, NY 14626

Change Location ( nearby)

Hours of Service:


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 6:00PM


9:00AM - 5:00PM

What People Are Saying:

  • Good customer treatment. Very fast service. Very courteous, friendly and knowledgeable staff.
    Don - March 2018
  • Have my cars oil changed at monro for many years. Always a great job.
    Tom - March 2018
  • Always great service
    Joe - March 2018
  • honest and straight forward
    larry - March 2018
  • Rob and the team worked extra hours to get my car done when I needed it.
    Michael - February 2018
  • Very professional and friendly. Explained all work done and reviewed inspection results.
    William - February 2018
  • guys were helpful
    Rosemary - February 2018
  • Got rid of squeak
    Brian - February 2018
  • I made an appointment online at my local Monro for Super Bowl Sunday. I received no email confirmation, no phone call, etc. When I stopped in to check on the availability, I told the guy working there about the online appt, and his first response was, "Why didn't you just call?". Well, probably because the office was closed when I made the appointment. He went on to explain away the online option and said to just call in the future. Although there was no one waiting for service, I was told he was booked for a couple of hours and I had to come back. Not a problem, I cam back later that afternoon, got my oil change and had my flat tire looked at. I was told they tire was not repairable, and that my only option for replacement tires was a very expensive option. At this point I felt I could not go elsewhere, so I ended up paying nearly 300$ for an oil change and 2 basic tires. Not sure if the Sunday option is worth it! Also, I got my email confirmation for my Sunday appointment, on Monday!
    Mark - February 2018
  • I have been going there for years ... And this is by far the Best One Around ...
    Phil - February 2018
  • Quick service at a reasonable price. Appreciate the straight forwardness and pod business
    Brian - February 2018
  • I have been going to this location for over 10 year and trust them completely.
    Jennifer - February 2018
  • Reattach heat shield on car, was lose No charge Will probbly come back for schedule work on my other two cars Customer wait area not the greatest
    Joseph - January 2018
  • The manager in dutyStefan I believe his name is and just want to say he and the staff were great to work me in and was done quickly thank you and I definitely will be back
    Cheryl - January 2018
  • good service; went above and beyond
    Thaddeus - January 2018
  • Rob is always super friendly and accommodating. My only concern is how much the services cost.
    Jennifer - January 2018
  • I have been a long time customer of Monro Muffler. I have seen a steady decline of their services over the years, but after this incident, I will NEVER step foot inside a Monro Muffler location again! It has been bad enough over the past few years that the mechanics come out each and every time telling you how much service your car needs. I have learned that on many occasions their recommendations were not necessary. This last one is the straw that broke the camels back. I had my 20 year old daughter bring our 2004 Jeep Grand Cherokee in for a ROUTINE OIL CHANGE; I am a firm believer in doing routine maintenance/oil changes. The last oil change on this vehicle was in July. When my daughter started her Jeep in the parking lot, the engine had a serious noise coming from it, and she called me. Unfortunately I was out of town. My daughter did not feel comfortable going back inside and I directed her to go to a mechanic. The very next day (28 miles), she went to that mechanic. That mechanic found the oil level over the full line. I called the manager at the Elmridge Location where the work was done to notify him. The mechanic drained the oil Monro put in the jeep and filled it with fresh oil. When the noise did not subside, I contacted Monro again. They asked for the Jeep to come back in. My daughter brought it back. They acknowledged the severity of the problem and filed a claim. The claim went to their insurance company (Travelers). The Market Manager from Monro was cooperative, as was the assistant manager at the store; even the adjuster from Travelers appeared to understand the problem. The problem started when the office people at Travelers got involved. They made a decision that "there was no proof" that Monro Muffler did anything wrong. I tried desperately for them to give me a REASONABLE explanation as to how the vehicle went in for an oil change and came out sounding the way it did; they could not, nor did they really even try. Warning to all - Stay Away!
    Gary - January 2018
  • I went in to get a set of tires flipped and rebalanced. I needed new tires and they took care of it right then and there.
    Blayke - January 2018
  • So far the pricing has been reasonable and the service has been great.
    Johnny - January 2018
  • I often hit the team up on short notice and they always do their best to fit me in for inspections oil changes and tire service The greeting is always friendly and courteous
    Andy - January 2018
  • I like how they are honest, wonderful customer service to every customer and explains everything you need to know about your vehicle.
    Courtney - January 2018
  • I had new snow tires installed. Quick and easy.
    Gordon - January 2018
  • Bought 4 new tires, had them installed, balanced and had an alignment done, all within a couple hours with no appointment.
    Ricky - January 2018
  • Brought truck in for basic maintenance and tire pressure sensor- Expecting to have to replace the TPM Sensor- Instead Rob and his team determined just needed to be cleaned and re calibrated- Been going to this location for 10 years and they ALWAYS do a great job!
    Robert - January 2018
  • I took my car in for an oil change and they recommended a rear brake replacement. I looked at the brakes, agreed, and they were able to get my car back in the next day to get them done. The Monro Muffler in Elmridge Center is the first place I go when facing any car repair because I trust them and always have good experiences with them.
    Rich - December 2017
  • Brought son’s car in for muffler, oil change, and overdue NY State inspection. Very satisfied with work done and time it took.
    Dave - December 2017
  • The owner rob i believe was amazing got what i needed and called me. Quick and went around my schedule
    Denae - December 2017
  • was done fast
    Norman - December 2017
  • the car seems to ride better
    Michael - November 2017
  • This is my favorite Monro location! Never disappointed when i come here. Always great service!
    Tara - November 2017
  • Completely satisfied. Thank you.
    George - November 2017
  • Rob was able to get me in at my convenience in order to fix a battery terminal that was causing the car not to start.
    Damon - November 2017
  • We feel that good quality and properly maintained tires are essential.
    Donald - November 2017
  • Fair price, good, thorough work. Tech dedicated to diagnosing the issue and providing the best customer service.
    Gregg - November 2017
  • They always do a great job and would recommend them every gine
    Kathy - November 2017
  • great service on f 150
    DOUG - November 2017
  • I felt very comfortable knowing that my vehicle was in great hands and knowing I wasn’t being overcharged! I will definitely come again!
    Sharese - October 2017
  • Stefano was great, he is an asset.
    Edward - October 2017
  • I called on a Thursday to drop my car off for inspection, oil change, and fix battery terminal connection early Saturday morning. I was told that would be fine. When I dropped off, a different person was at the counter and said they were slammed and wasn't sure why someone said I could drop it off. I said I could wait until Sunday if necessary. I called Sunday at 4pm because I hadn't heard from anyone and they said it was ready on Saturday. I asked if they had to do anything to battery terminal because the total amount wasn't very high. They said they didn't see anything noted and would go check it out and get back to me. No one ever got back to me, so I didn't pick it up. I got a call at 5:10 asking if I was coming because they closed at 5pm and were waiting for me. I said I was waiting to see if they had fixed battery terminal. He said it was fine and they had just tightened it up. I told him I would it up tomorrow. Next day, car wouldn't start again because battery terminal was still loose.
    Damon - October 2017
  • We go to this Monroe location for all of our needs. They are friendly and honest with us. Will keep going back.
    Jaclyn - October 2017
  • Quick and effiecient service at a reasonable price.
    Kim - October 2017
  • Great service and very fast. Dropped off my car and waited for it. They rotated the tires and took great care of me. Will def go back.
    Kyle - October 2017
  • synthetic Oil Changes keep the car healthy like good food keeps our bodies healthy
    Alan - October 2017
  • Great deal on tires
    Joe - October 2017
  • my car runs better with an oil change
    John - October 2017
  • service excellent rob, was great
    Bob - October 2017
  • The guys at the Elmridge Monro always give the the best service at a good price
    Mike - October 2017
  • Very knowledgeable crew and courteous. Excellent service!
    Meegan - October 2017
  • Good personel
    Gerry - October 2017
  • Rob and his team ALWAYS provide me with great customer service EVERY time I go. Been getting this service done on both of our cars for many years
    Pat - October 2017
  • Courteous and knowledgeable
    Alex - October 2017
  • I've been coming to Monro, particularly this Monro, for years. What keeps me coming back mostly is the convenience, but sometimes the price.
    Jennifer - October 2017
  • The service is exceptional. Friendly and courteous. All the work was done in very timely manner.
    Ken - October 2017
  • I got an oil change at low cost and got A Drive Card
    Becky - October 2017
  • It's good cause they are all under warranty
    Ruthann - September 2017
  • Completed ahead of schedule.
    Bob - September 2017
  • It was not a straightforward problem with my vehicle, but they got it resolved. They just need to communicate to the customer better on the status of the vehicle.
    Bob - September 2017
  • They meet my needs at a competitive price and back their products and work.
    Jerry - September 2017
  • I had new brakes and rotors put in and have brought back 6 times and now it's worse and hold to live with it. I have been going there for years with numerous cars. What can. E done to fix this car with no extra fees to us?
    Walt - September 2017
  • Service was done correctly and done when supposed to.
    Lisa - September 2017
  • Quick and professional
    Lucy - September 2017
  • Went in for NYS inspection. Easy to make appointment for the timeframe I needed. Service was quick and efficient. Also had a coupon for $5.00 off which made it much better!
    Grace - September 2017
  • Every time I go nothing but straight good service, no pressure on getting extra work done that isn't needed like most shops.
    Adam - September 2017
  • Staff is always friendly and welcoming. I have been using this location for years and they always are professional and are thorough in explaining any recommendation for additional service. Vehicle is always ready when promised.
    Mike - September 2017
  • Helps my car run!
    Sue - September 2017
  • They made an appointment for me despite the fact they were busy. I will say that they said it would take an hour and it took 1.5 hours. They did say it was busy and they did for me in, but I would have preferred an honest assessment of the time it would take.
    Sara - August 2017
  • We come her for everything so now I am enrolled in the credit card which I never knew about! I told the guy how I'm going to have a baby so saving money is key. The guy told me that now I can get half on oil changes!!! Thank you!!!
    Denae - August 2017
  • They are always professional.
    David - August 2017
  • As always Rob and the crew at the Elmridge Center store came through for us.
    Gerry - August 2017
  • staff helpful , and polite , product good
    Eileen - August 2017
  • I came to Monro Muffler & Brake in a hurry to get my oil changed. The staff did a great job getting me in that day while I was there and doing it in a timely manner.
    Jessica - August 2017
  • Oil Change
    Norm - August 2017
  • Quick service, very perfesional staff
    Jerry - August 2017
  • Been going to Rob at Monro for quite a while now with both our vehicles. Always a good experience, but even better when I'm told that because we bought the tires there, the patching of our flat tire was free.
    Damon - August 2017
  • Dropped off the car, do the work we discussed on the phone, no excess delay or questions about things we had already discussed. Showed up when I said, the car was ready, the bill was as expected. No hassle.
    Gary - August 2017
  • I have always had the confidence in the Manager and staff at this facility
    Larry - August 2017
  • ability to get a quick appointment is nice, polite staff, however I paid for synthetic oil and noticed sticker stating regular and went back, it was rectified but kind of a hastle
    Cindy - August 2017
  • Brakes are brakes
    Joe - August 2017
  • Great long/term staff!!! Pleasure to deal with and great value!!
    R. - August 2017
  • Very friendly staff
    Mary - August 2017
  • Honest service, accommodating.
    Ashley - July 2017
  • I came in for an oil change, however no one knew how to reset the indicator that alerts to needing an oil change. I had to return during the week when there were people that were able to reset the indicator. I am sure there that there are other Ford vehicle owners that have the same issue. Please make sure all your staff are trained to do this. Thank you
    Christy - July 2017
  • They kept me informed to what was going on with vehicle
    Steven - July 2017
  • Always amazing service and always reliable! I wouldn't trust another servicer more than I do Monroe
    Ashley - July 2017
  • Did great job as always
    Joe - July 2017
  • My car was ready when they said it would be done. Great prices and great discounts with the Monro card.
    Debi - July 2017
  • Went in for the yearly inspection, passed no problem. I knew a muffler system was needed, no discussion with me about any muffler, cost etc.. The receipt recommended new front struts, no discussion about cost... Asked for a printout of vehicle safety.. missed that too.
    JGP - July 2017
  • Service was good
    Bob - July 2017
  • Great service and reasonable price.
    Cathy - July 2017
  • I trust the guys completely every time.
    Jennifer - July 2017
  • price was right and they did it on my timeline
    Norm - July 2017
  • Friendly and fast
    Alex - July 2017
  • thanks
    Robert - June 2017
  • Store is absolutely beautiful flat screen TV to watch , and amazingly clean bathroom ! The staff is very knowledgeable and has the upmost professionalism!
    Rob - June 2017
  • Very convenient- drop off for oil change. They called when ready and are always very curteous.
    John-Sue - June 2017
  • Very happy with their work and customer support.
    David - June 2017
  • It's a great service
    Chad - June 2017
  • Always have a good experience here. The guys are up front and often show you the part that needed to be replaced and explain why.
    John - June 2017
  • I like the warranty for wheel bearings.
    Bob - June 2017
  • JUST an OIL CHANGE Visit
    Murray - June 2017
  • Always very courteous and quick.
    Alex - June 2017
  • Monro Muffler/Brake has many great deals to offer. Customer service has been outstanding.
    Jim - June 2017
  • Quick service
    Thomas - June 2017
  • Got a NYS INSPECTION and was not pressured to have any other work done. Was ready before promised.
    Shirley - May 2017
  • it was an oil change
    Tara - May 2017
  • Great tires and price.
    George - May 2017
  • Scheduled Appt. was not met.
    Douglas - May 2017
  • Went in for inspection, oil change, and tire rotation. In and out in 40 minutes !! Pleasantly surprised
    Brian - May 2017
  • Worked with Patrick Donato who was professional, friendly, efficient and also saved me money. This was the best service I have ever received at this location.
    Kristin - May 2017
  • Prompt and courteous costume services
    Tina - May 2017
  • Had car inspected last month and no mention then that tires were dry rotted, then after purchasing new tires I had to take care back because the steering wheel was shaking while driving on expressway...first time I've been disappointed with thi shop and Ive been going there for years
    sherry - May 2017
  • Pricing explained to me before work began on my vehicle.
    Joseph - May 2017
  • Great customer service, fast, and friendly
    Robert - May 2017
  • Very friendly staff.
    Joe - May 2017
  • monro picked good emplyees robert and steve at elmridge center
    steven - May 2017
  • Good service
    Mike - May 2017
  • There has not been a car of mine or my husband's or teenager's which has not had top quality and efficient treatment. This location is close by, with polite and knowledgeable staff.
    Lisa - May 2017
  • Good price, quick service
    David - May 2017
  • Not very good service
    Paul - May 2017
  • Took my car in for inspection - fast and friendly service!
    Bonnie - May 2017
  • Very good service, great flexibility on last minute call.
    Keith - April 2017
  • I get my oil changed every 3 months and Monro Muffler is always good to me. I switch between companies but now I will only go to Monro Muffler because they are friendly and get the job done in a timely fashion.
    Caitlin - April 2017
  • Didn't have to wait
    Gail - April 2017
  • Great deals offered at reasonable pricing and GREAT customer service.
    Jim - April 2017
  • Oil change
    Tony - April 2017
  • Ther service is quick and friendly, and I appreciate the oil change specials they offer.
    Karen - April 2017
  • Been to Monro a few times for oil changes and the staff is always so friendly and efficient! Once my service is completed they always let me know if they recommend anything else that may need to be done in the future and give me a quote. They are not pushy at all like most would be if trying to make a sale, they seem to just care.
    Aimee - April 2017
  • I went in for an oil change, but they discovered a nail in my tire along with a couple other issues. I completely trust these guys. I'm traveling out of town next weekend and feel better knowing my car is safer than before.
    Jennifer - April 2017
  • Got my car in promptly and fixed quickly and I am extremely impressed
    Adam - April 2017
  • Pros.
    randy - April 2017
  • great service, friendly and professional manager and staff
    Dan - April 2017
  • My compliments on friendly and professional service. Keep up the great work
    Dan - April 2017
  • Installed a muffler on short notice quickly and very well. I'll be coming back for future service.
    Alex - April 2017
  • Staff is very friendly and knowledgable. I never feel like they are trying to sell me something I don't really need. They have found a more economical way to make a repair on several occaisions.
    Mike - April 2017
  • Service was very efficient and will be back again for service...
    Ron - April 2017
  • Walked into the store and was able to do work right away, even as busy as they were. Trailer park pep boys wanted me to drop vehicle off all day just for an inspection on a 2016 vehicle
    Thomas - April 2017
  • Monroe Muffler "goes the extra mile!"
    Joseph - April 2017
  • I requested a state inspection, tire rotation, and oil change on a busy Saturday morning. And even though there were already a lot of cars to be serviced in the queue, the manager said that he could accomodate me if I dropped it off. I did so and received the car back a few hours later. I appreciate being accomodated on a such busy day.
    Mark - April 2017
  • The service was fast - I didn't have to wait long.
    Susan - April 2017
  • Very quick oil change!
    Stephanie - April 2017
  • In the middle of a terrible storm the crew at Monro Elmridge center went out of their way to replace my muffler and other exhaust parts. In addition they did it quickly and at a great cost!
    Steve - March 2017
  • Check engine light on again
    Brian - March 2017
  • Got it fixed and were good about the timliness though took a few tries
    Brian - March 2017
  • Made an appointment. Did not have to wait. Work done in timely manner.
    Albert - March 2017
  • Brought my car in for its annual inspection and I was greatly pleased. They finished in a timely manner and were honest about the future repairs the car would need. Some places like to push repairs in you but this store did not. I will bring my cats there for an inspection in the future. The coupon reminder was a nice touch too!
    Andrea - March 2017
  • Quick and easy. Good price
    Brian - March 2017
  • Great Job again
    David - March 2017
  • Excellent follow-up service for exhaust system check. Very professional.
    Dan - March 2017
  • I was in and out in 15 minutes. Great job guys!!
    Ariel - March 2017
  • Great price, Great service
    James - March 2017
  • Local manager Rob, is ALWAYS going above my expectation in terms of customer service
    Pat - March 2017
  • I had a flat tire and dropped it off too see if it could be patched. Your team was not able to patch but was very informative as to why and offered to replace and gave me a comparable rate and even discount.
    Chris - March 2017
  • Service was great
    Jade - March 2017
  • Excellent level of service to diagnose and repair my car after the check engine light came on.
    Mike - February 2017
  • Quick oil change & tire rotation
    David - February 2017
  • Everyone here is always professional combined with great service and fair prices. 5 stars all the way
    Larry - February 2017
  • Steve King did a great job in servicing our car.
    Richard - February 2017
  • I always go to Monroe for my tires. They also do my oil changes, brakes, etc. The offices are small, but the service is always amazing, they do good work, and they don't gouge you on the prices. We moved from OK in 2015 and Monroe will be my service center for years to come.
    Rebekah - February 2017
  • I've been going to the Elmridge location for years and I completely trust the guys. I know they won't overcharge me or sell me something I don't need.
    Jennifer - February 2017
  • Great quote and service
    Dan - February 2017
  • Great job
    Joseph - February 2017
  • Great service, quick oil change!
    Paul - February 2017
  • Everything was great.
    Paul - February 2017
  • Honest
    Dave - February 2017
  • Things worked out great
    Tina - February 2017
  • Had an oil change and inspection done. I had my car done in about an hour.
    Joseph - February 2017
  • Convient
    Lisa - January 2017
  • I received excellent customer service and professional advice. I highly recommend the management and skilled technicians who performed my service.
    Dan - January 2017
  • I trust the guys at "my" Monroe - been going there for years!
    Jennifer - January 2017
  • Oil change and tire rotation. Fast service.
    Paul - January 2017
  • Fast service and good price
    Paul - January 2017
  • Fast service and good price.
    Paul - January 2017
  • Excellent%20professional%20service%20at%20good%20fair%20price.%20%20Manager%20and%20staff%20were%20extremely%20helpful%20and%20did%20great%20work
    Dan - January 2017
  • Only necessary repairs were made and the staff provided pointers for items to watch in the future.
    Kevin - January 2017
  • I trust the guys completely, been going there for years. Great service!
    Jennifer - November 2016
  • I trust these guys. They have earned that trust by doing the work quickly, properly, and have accommodated my schedule. The fact that it is less expensive than almost anywhere else is a bonus.
    Bruce - November 2016
  • All the staff were very nice and accommodating even though I was a little late for my appointment. The service was super fast too!
    Michelle - September 2016
  • Great customer service, greeted upon arrival, gave me a time it would be ready…recommended a few things I should get done next time I come.
    Brittany - August 2016
  • The shop was run by a car-guy, not just a generic manager who only cared about getting people in and pushing their cars through the shop, was easy to talk to and knew cars.
    George - June 2016
  • I always receive great service at "my" Monro and will continue to give them my business. I trust the guys there and have been going there for years!
    Jennifer - June 2016
  • A quick and honest explanation of what my car needed to pass a NYS inspection. I thought the charges seemed reasonable.
    James - May 2016
  • Friendly service. You feel as if it's a friend of yours just helping you out with your repairs. Excellent staff.
    Carlos - April 2016
  • They were very nice & had my car ready for me within 30min.
    Devonia - April 2016

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Choose Monro Muffler Brake - Because You Need to Trust Who's Working on Your Car!

Monro Muffler Brake can save you 50% over the dealer service department. Our scheduled maintenance and repair services also help protect your factory warranty. With more than 50 years of industry experience and 1,107 locations, Monro Muffler Brake is a choice you can trust in Rochester, New York.

Our Automotive Services Include:

  • Oil Changes
  • Brakes
  • Wheel Alignments & Balancing
  • Scheduled Maintenance
  • Tires
  • Tune-Up or Engine Service
  • And more!




Honoring Warranties for Over 50 Years!

940 Elmridge Center Rochester, NY 14626
Phone: (585) 466-8077
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Monro Muffler Brake
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