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Your Monro Location:

(585) 351-2385

999 Ridge Road East
Rochester, NY 14621

Change Location ( nearby)

Hours of Service:


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 6:00PM


9:00AM - 5:00PM

What People Are Saying:

  • I came to get an oil change and tire rotation. My appointment was at 11am and though they were short staffed for the day, I was still able to get in and out in about 45 minutes. They were very knowledgeable and due to the current special the end cost was only 16.75$ which is a good deal considering other places charge between 22-30$ not including the rotation.
    Cody - March 2018
  • They were honest with me about the aspects of what it would take to pass inspection.
    Diane - March 2018
  • Fast service
    Imani - February 2018
  • Came in for oil change
    Bob - January 2018
  • Even though it was a very busy day they were able to get me in for an inspection. Workers very friendly and very efficient.
    Maria - January 2018
  • The service was amazing, Bill was super nice and honest
    Daline - December 2017
  • Fixed my lights and fast service
    Marie - December 2017
  • The tires are okay ,the service not so much. I had an appointment that I booked a few days prior to bring it in . The appointment was at 930 am and still was waiting astounding when arrived to see what was going on with my truck at 5pm . My boyfriend was a asking why it took all day and the employee had an attitude.I ended up waiting another hour and a half since they haven't even looked at my vehicle and it was 5pm at that point. Taking all day is one thing ,it's understandable if something happens that's not in your control but don't get an attitude with your customers after they have been waiting all day !!!!!!!
    Taylor - December 2017
  • Staff are helpful and knowledgeable ! Service was 5 star as always !
    Lynette - December 2017
  • I stopped in for an appointment on Monday 11/28/17. It was very easy to schedule and only appt. I waited a short time for my tire rotation, inspection and oil change. Great Job!
    Jenel - November 2017
  • Scheduling an appointment was very easy and the mechanics were very quick, in and out very easy.
    Damian - November 2017
  • The staff are very curious and friendly. The service is Excellent!!!
    Charlotte - November 2017
  • Everything was business as usual until it came time to pay. My card was declined. I called the bank and had more than enough in my account so I couldn't understand what happened. I waited on the phone to talk to a service rep at my bank.....and waited ....and waited, finally the gentlemen (so sorry I don't remember his name) at Monroe look up the closest branch of my bank, gave me the address and said "go ahead and go there, so if they can help you". Well it turned out my bank had a issue the night before and all the debit cards weren't working for the next 24 hours. I got the cash I needed to pay for my repairs and my car is nice and safe for the winter. They were just as nice last year as well. I always recommend Monroe, as a matter of fact I recommend them while I was there, even before all the drama:)
    Lisa - October 2017
  • Explained Service/Repair
    Marisa - October 2017
  • no comments.
    George - October 2017
  • Love my Monro--they're always friendly and provide great service when repairing my vehicle
    Rebecca - October 2017
  • Though the gas straps were a bit pricey, I do appreciate the mechanics taking the time to give my vehicle the once over. Bill had phenomenal customer service! I was also pleased to pick up my car same day. I most likely will use Monro again.
    Liz - September 2017
  • Staff was very friendly and professional.
    Gabrial - September 2017
  • The location is convenient, service is pretty quick.
    Mary - August 2017
  • The estimates I received were highly inflated and the recommended repairs were excessive and unnecessary. The only positive was that they did not charge to look at the car. I took the quotes to 2 other competitors to verify.
    Amy - August 2017
  • Oil changes
    Sharon - August 2017
  • The service was done at a good pace and price.
    Daniel - August 2017
  • I have had everything from oil changes, tires, stabilizer links, bearings and more done here. I have had only good experiences with this location and the people who work here!
    Cynthia - August 2017
  • I rarely give a 5 star rating since there is always room for improvement. I do give a 4 1/2 star rating to this Monro location.
    Richard - August 2017
    Candace - July 2017
  • Tire repair
    Tammy - July 2017
  • No comments regarding service
    Annette - July 2017
  • I come here all the time they do go fast work
    Dan - July 2017
  • The staff at my local shop was very thorough and helpful. They reviewed everything with me in detail about my exhaust issues so I could decide what to get fixed immediately, and what I could hold off on for a little while. This was very helpful. They were very professional and communicated well throughout the whole process.
    Joel - July 2017
  • The guys on E. Ridge road do a great job.
    Nick - June 2017
  • Quick Service
    Jim - June 2017
  • They're always polite they let me know exactly what's wrong with my car show me the bad part and they are not pushy if they find something wrong during the routine inspection or oil change they just let you know exactly what they saw in the car and what would needed to fix it so far they've never steered me wrong
    Gail - June 2017
  • The guys at Monro in Irondequoit are so friendly, are always more than willing to fit me in, and do a good job.
    Lauren - May 2017
  • Got me in and out with an appointment over lunch break.
    Jacob - May 2017
  • Once again these guys come there for us. Fast reliable and professional
    Annmarie - May 2017
  • Fast and adequate service.
    Allan - May 2017
  • Service is always quick..
    Mary - May 2017
  • Have used E.Ridge Road location for over ten years. They are always friendly, honest and reliable.
    Ron - May 2017
  • have been getting my cars oil changed for years, the service is the best
    Tina - May 2017
  • I haven't had any problems yet.
    Lori - May 2017
  • Every time I bring my car for service I have a very positive experience.
    Jeanette - April 2017
  • They did their best to work with me..answer all my questions
    Margarita - April 2017
  • oil changes, inspections, will use again
    Larry - April 2017
  • The employees at Monro are always so friendly. From the time they answer the phone to the time I pick up my car, they are nothing but friendly and helpful. They're quick and do a great job!
    Lauren - April 2017
  • Kevin waited on me. I did not feel pressured into making any decisions. Fair prices. Great service.
    Mike - April 2017
  • Been going to E. Ridge rd Monro for 15-20 years. Ray and team are always professional, honest and courteous, will keep coming back
    Karl - April 2017
  • Experience was very good. Customer service was excellent. The only thing is I requested my tires to be rotated and he said he doesn't rotate tires until 10,000 miles. I had just under 9,000
    Tammy - April 2017
  • I got a great oil change , also I bought 4 tires that should last me for 5 yrs
    Steven - April 2017
  • oil change
    Joe - March 2017
  • Always treated like a friend
    Imani - March 2017
  • Oil change and inspection
    Herbert - March 2017
  • I have come here for years and always been happy with their prices and work.
    Paul - February 2017
  • I always get great service, the staff there is never pushy, they are always efficient and personable. Great place to get work done on my car!
    Alexandra - February 2017
  • Everytime I go to Monro Muffler Ray, Bill and the other guys are very kind and courteous....They are veru skilled and knowledgeable people. They do an efficient job always. I would recommend this business to anyone.
    Roxanne - February 2017
  • The staff are always pleasant and I never feel pressured. I truly trust their opinions and suggestions. I hVe and will continue to let people know Bout them
    Susette - February 2017

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Choose Monro Muffler Brake - Because You Need to Trust Who's Working on Your Car!

Monro Muffler Brake can save you 50% over the dealer service department. Our scheduled maintenance and repair services also help protect your factory warranty. With more than 50 years of industry experience and 1,107 locations, Monro Muffler Brake is a choice you can trust in Rochester, New York.

Our Automotive Services Include:

  • Oil Changes
  • Brakes
  • Wheel Alignments & Balancing
  • Scheduled Maintenance
  • Tires
  • Tune-Up or Engine Service
  • And more!




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999 Ridge Road East Rochester, NY 14621
Phone: (585) 351-2385
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Monro Muffler Brake
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