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Your Monro Location:

(845) 561-0559

64 North Plank Road
Newburgh, NY 12550

Change Location ( nearby)

Hours of Service:

Mon:

7:30AM - 7:00PM

Tue:

7:30AM - 7:00PM

Wed:

7:30AM - 7:00PM

Thu:

7:30AM - 7:00PM

Fri:

7:30AM - 7:00PM

Sat:

7:30AM - 6:00PM

Sun:

9:00AM - 5:00PM

What People Are Saying:

  • I just want to say that I have been a customer at Monro Muffler Brake since my brother, Chris Hoornbeck started working for Monro. I have taken many cars to be repaired at Monro and I want to say, that out of all of the Managers that I have dealt with in all my years going to North Plank Road in Newburgh, NY (which has been a lot), Ed is the best Manager they have had there. He explains things to me and other customers (I have been there and have heard him explain things to others as well) that no one else ever did.I do have to say that Ed does an awesome job. He keeps his customers informed of all aspects of their repairs.
    AnnHoornbeck - March 2018
  • Ed and his crew are always a pleasure to deal with. They are always very helpful and complete the task in a reasonable amount of time. I’m looking forward to see the new waiting room makeover that Ed was telling me about.
    Michael - March 2018
  • great job done by chris there
    tom - February 2018
  • We take our vehicles here for oil changes, they're always quite friendly. I was particularly impressed this weekend...I brought my son in with his car for an oil change so he can get the hang of it. When we picked up his car, my son said he would pay for his own oil change, so I said great!. The manager was impressed that my kid stepped up and paid and gave him a very, very cheap oil change. Encourages respectable behavior in our teenagers for sure.
    Tisha - February 2018
  • Back in August 2017 work that was supposed to be done and resolved is still an issue in February 2018.
    John - February 2018
  • Ed and Chris are fantastic! My windshield wipers were replaced at reasonable cost the very same day I took the car in for service. When I went back the next day because my hood wouldn't close, they treated me with patience and respect.
    Tess - February 2018
  • Ed and Chris are fantastic! My windshield wipers were replaced at reasonable cost the very same day I took the car in for service. When I went back the next day because my hood wouldn't close, they treated me with patience and respect.
    Tess - February 2018
  • Dear E. Felix, thank you for all the wonderful services!! We are very satisfied!
    T. - February 2018
  • Great honest staff
    Anthony - February 2018
  • Came in for an wheel alignment,oil change and tire rotation Unfortunately I need tires soon I was informed Ed was very detailed in telling me exactly How the tires wore He gave me estimates on replacement and even informed me about which tires were on sale and had rebates
    Gilbert - January 2018
  • I use this company for any need ofmy car
    MariaWalsh - January 2018
  • The guys at Monro took great care of my car after a massive and inconveniencing snow storm that rendered my vehicle inoperable. They gave me the best deal on such short notice without murdering my pockets. The car drives so smoothly now with its new good year all weather tires and now I feel like my car can handle the rest of this winter.
    Edna - January 2018
  • Very professional people . Very helpful . Prices are not bad
    Vincenta - January 2018
  • Great service again at Monro in Newburgh.
    Kenneth - January 2018
  • Great service again at the Newburgh Monro Muffler.
    Kenneth - January 2018
  • Car runs great!
    Christopher - December 2017
  • Great service and very honest...no over sells. Chris is very accommodating and very honest, i would recommend this location to anyone.
    Joe - December 2017
  • Great staff comfortable atmosphere
    Jerome - December 2017
  • I got an oil change, tire rotation and a brake check for a great price, but the most impressive part of the experience was the man behind the counter. He was very competent, friendly, an calm with a number of people with tricky problems. Thanks, Chris
    Michael - December 2017
  • After purchasing the Eagle tires this past weekend, I was more then happy with the performance of the Eagle tires
    Dennis - December 2017
  • I never worry if they do their job right they always do.
    Tracy - December 2017
  • As in past visits, Monro-Newburgh and Ed do not disappoint. Always professional and courteous with both costumers and staff. Ed manages to balance walk in customers and phone calls without missing a beat...pretty impressive. Drove in with a noticeably loud exhaust issue and left the shop untraceable..reasonably priced considering parts an labor. Good job Juan...!!
    Joe - December 2017
  • I recently visited Monroe to get an oil change and they were quick and great. They made me feel comfortable about leaving my car. He gave me additional information I needed to ensure proper maintenance of my car. They were extremely friendly, and I felt my money was valued. I highly recommend EVERYONE to stop by and check these guys out for their vast knowledge of cars, quality service in a timely fashion, and a welcoming environment to wait in.
    Shaniqua - December 2017
  • Ed the shop mgr was very attentive, and curteous.
    waldron - November 2017
  • Oil change service, synthetic blend was requested. To the best of my knowledge, this should give me a good 5000 - 7000 miles before the next oil change. I ask for the synthetic blend as my vehicle is over 165,000 miles, and I'm trying to keep it going as far as it will take me, so I try to take care of it as best as I can. I asked for synthetic blend when setting up the appointment online for $24.99 as per the ad I got via email. I showed the same ad upon my arrival. When I got my vehicle back, it is marked for 3000 miles before my next scheduled oil change. My receipt shows Valvoline Maxlife was used, which is a synthetic blend, so I'm just confused as to how many miles I should be able to expect before my next oil change.
    John - November 2017
  • I got my oil change for a great price considering I need a few extra quarts and I own a BMW. And the service is always great!
    Aliya - November 2017
  • Had a great buying experience. Same day installation from an online reservation in the morning. 4 brand new Goodyear Winter Tires.
    Michael - November 2017
  • Went in to get an oil change before a long trip and they made time to take me and got me in and out with no problems
    Chris - November 2017
  • brakes working great now, BUT now I have a check engine light on which was NEVER on since I bought the van in 2015. Not sure what that is about
    Chris - November 2017
  • I would give one star if I could. Had brakes done here in April 2017. Had to get them replaced under warranty in Oct 2017. Less than 1 month later rotors are out of round. Went back again and was I told I already got "free" brakes under the warranty and they wouldn't do anything further for me. I spent a fortune at this place. Never again. Have complained to BBB and hope to get my money back so I can have the brakes done at a reputable facility.
    Julia - November 2017

  • Bahodir - November 2017
  • Great customer service. No issues with work done.
    Clem - November 2017
  • I was seen promptly even though I did not have an appointment. Salesperson was informative on how to keep my car maintained.
    Marcos - November 2017
  • Very happy with work completed and how quick service was.
    Stephen - October 2017
  • A lot of thinks was done for my car . They kept me informed and called to keep me up to date
    Vincenta - October 2017
  • Signs on road side and building stating 14.99 OIL CHANGE & tire rotation and then handbyou a bill for 30$. (Or use our drive card ) no where stated on the signs FALSE ADVERTISING !
    Jim - October 2017
  • Went for my regular oil change with coupon for free tire rotation, battery check, free tire pressure check. My tires were not rotated and my battery was not checked. I specifically asked for tire pressure check so they did that. I left for dinner and came back to Monroe to pick up my husbands car and my battery died. It was 30 minutes til close. My car wouldn’t start at all. An employee came out and did a battery check and said “the battery is going”. He jumped my car and I drove home. Later on my car wouldn’t start again. Went to auto zone and they checked my battery and it was completely dead. No charge at all. I am disappointed that due to it being near closing time, the employees at Monroe didn’t want to help me out with the battery. Not only did they not check it when they should have but “the battery is going” is quite different than it being dead and telling me I need a new one ASAP.
    Traci - October 2017
  • Eddie Ortiz and Chris are always polite, proffessional, and fast. Great guys
    Matthew - October 2017
  • Great,honest and efficient service
    Anthony - October 2017
  • My car was done promptly. The manager on duty took extra time to explain what was planned for my vehicle.
    Joe - October 2017
  • Ever since I started driving I been going to Monroe muffler & ed has always been there for me! He is very kind & professional & helpful!
    Brianna - September 2017
  • They are reliable, friendly and inexpensive. My husband and I have been going there for years.
    Sabrina - September 2017
  • Mounted and balanced tires.
    M - September 2017
  • I always receive great service, and fair prices
    Carlos - September 2017
  • Would be 5 but they took an hour for an oil change and tire rotation
    Chris - September 2017
  • They found the problem, explained it to me and made me feel at ease. They also explained the problem to my husband when he came to pick me up.
    AD - September 2017
  • Good oil change. I like coupons.
    Mike - September 2017
  • I feel that Ed and his crew always take good of my car. He always works with me as much as possible on the cost of the repair.
    Michael - September 2017
  • They are always nice and take their time to explain any problems with your car. Good service for the price's.
    Jessica - September 2017
  • Good price and fast, friendly same day service to get my oil changed.
    GoodNBoxy - September 2017
  • They are quick and friendly
    Matthew - September 2017
  • They are quick and friendly
    Matthew - September 2017
  • Synthetic Oil change
    Antonio - September 2017
  • IN NEWBURGH,MANAGER CHRIS AND HIS CREW ARE VERY GOODWITH THEIR SERVICE,GET IT DONE IN A TIMELY MANOR& ARE GENTLEMAN.
    Jim - September 2017
  • Had an inspection done. Had a coupon. Quick service.
    Roy - September 2017
  • Prompt , fast service per appointment.
    Debra - August 2017
  • Oil change
    Cam - August 2017
  • Monroe did a oil change for me . First time there and I love the service and the experience people that worked there and there professional
    Vincenta - August 2017
  • tires are very important on a vehicle I have new tires they are nice
    Laura - August 2017
  • The service is great at this location! They have been servicing my car for about 5 years now and they're always very accommodating. Their explanations are thorough and so is their dedication to customer satisfaction!!
    Yochabel - August 2017
  • Quick turnaround to complete repairs. Great service.
    Mike - July 2017
  • Ed and Chris were exceptional and provided great customer service. They fixed my fiances car and were able to get it to pass inspection. They treated me as a person very well and really took the time to explain everything to me and insure all the services were necessary.
    Brittany - July 2017
  • Call on a Sunday, appointment on Monday, in and out in 35 minutes! Oil change! Courteous, informative, understanding.
    Donna - July 2017
  • The dudes here are honest about their work and clear in what needs to be done. Their work is a little pricey, but you do get what you pay for.
    Lexis - July 2017
  • Excellent service Staff is prompt personable and homest
    Antony - July 2017
  • Thank you for quick and friendly service
    Kim - July 2017
  • Every time I go there, they treat me excellent. I was in and out on time of my appointment.
    Greg - June 2017
  • My car went into the shop at the appointment time and was repaired in the approximate time as promised.
    Mike - June 2017
  • Great job on my 2001 subaru outback
    Thomas - June 2017
  • Bought 3 Kelly tires got one free. No one else can match the pricing
    Mark - June 2017
  • the service is always done quickly and they check the car over
    Paul/Lily - June 2017
  • Decent price for O2 sensor. Ran along the national average. Felt really pushed into buying tires and was offered a price on tires which was way too high compared to other tire shops near by.
    Dillon - June 2017
  • I come here every time I need something for my car.
    Jalayne - June 2017
  • Quality work. Fast turnaround.
    Mike - June 2017
  • Quality work. Fast turnaround.
    Mike - June 2017
  • Chris and Ed are very helpful and only recommend repairs that are needed. The technicians do great work and get the job done fast and done right. Wouldn't go anywhere else with my car.
    Michael - June 2017
  • They are always honest and fast with the service. They also have no problem answering all of my silly questions.
    Natalie - June 2017
  • Every time I have my car serviced, they are very professional explaining what needs to be done. Very happy so far.
    Jose - May 2017
  • Met all my needs and at a great price too
    Joe - May 2017
  • Got new tires(great tires for a great price)
    Rebecca - May 2017
  • They are friendly and fair
    Sabrina - May 2017
  • I have come here for getting some engine diagnostics done. Ed was very good at helping me out. He has given me an immediate appointment as I didn't have enough time later. All the guys out there knowledgeable. Ed has a great knowledge on what he is doing. He has given me great suggestions on what I should do keep my car running good. That's really great. I love their service and would return again soon and would recommend them to my friends and family too.
    Prasanth - May 2017
  • Work was done on time, done right, and reasonable fair cost.
    Lane - May 2017
  • Had an amazing experience at one of the locations.
    Yaroslav - May 2017
  • The staff is always friendly and treat your car as if it was theirs. I purposely drive to a different location just because of how nice the staff treats their customers.
    Micheal - May 2017
  • Employees were friendly helpful and explained everything to me. Told me approx cost and how long the job would take. They did everything to accommodate me
    Nancy - May 2017
  • ED IS VERY FRIENDLY; VERY PLEASANT ATTITUDE.
    Roy - May 2017
  • Ed anx Chris and staff are great. I am a customer for many years.
    HELEN - May 2017
  • I went there because my dealership is going out if business and I needed quick service and hey assists and wentthe extra Mile
    Tamara - May 2017
  • Oil change done here was quick and my car ran smoother after it was all finished. Main manager was very helpful with ensuring my satisfaction of my visit.
    Dillon - May 2017
  • The staff at this shop is helpful, knowledgeable, friendly and make it easy to help you understand what is going on with your vehicle.
    Sabrina - May 2017
  • Always had great service last few times not alot of mac there working on cars,which overloads a set app.the front desk is great just in the bay areas need more workers to expadite a quick flowing shop.
    Louis - May 2017
  • TOO PRICEY
    TULIO - May 2017
  • Always have the best prices and do exactly what needs to be done!
    Rebecca - April 2017
  • I walked in for an unscheduled oil change at 10:30a on a Wednesday. They were pretty accommodating, I was in and out in just under 3 hours.
    Heather - April 2017
  • courteous and helpful staff
    lisa - April 2017
  • Great brake service!
    Allie - April 2017
  • Exceptiona; Service
    Robert - April 2017
  • Excellent service
    Robert - April 2017
  • I continue to bring my vehicle here for service because the staff is fast, reliable, and honest. I have never had a bad experience in the years I've been going here.
    Cory - April 2017
  • Efficient and on time
    J - April 2017
  • Oil change and checked breaks
    Rebecca - April 2017
  • The manager of this location is great, always works with me. I will continue to have my car serviced at this location. Ed Felix
    Melinda - April 2017
  • This Monroe keeps disappointing. If it wasn't for the insurance on my tire I'd never come back. Went to Mavis Discount Tire and they told me I had a nail in my tire so I go to this Monroe in Newburgh to have it removed since I had insured the tire. Had an appointment and it was about an hour and a half until they let me sign paperwork and leave. Car was sitting outside the door ready to go for probably 15-20 min before someone thought to give me my key. Waste my time...would've rather paid someone else to do it.
    Veronica - April 2017
  • In and out in less than an hour with no appointment on a Sunday
    Gilbert - April 2017
  • Ok
    John - April 2017
  • Great.
    Viiannah - March 2017
  • Always a pleasure to deal with your employees. They always are polite
    Sally - March 2017
  • Car was in for oil change and inspection. The job was done quickly and before the promised time. This is the only place we take our cars for service.
    Lane - March 2017
  • Appt. made and car serviced immediately.
    John - March 2017
  • l came in on a busy weekend needing an oil change because I had to drive back to school that day. Although they were busy, they still managed to get me in and out in less than 20 minutes. The kindest mechanics around!
    Carolyn - March 2017
  • Regular oil changes
    Hajera - March 2017
  • Helpful and honest
    Jen - March 2017
  • Good people fair price
    Rob - March 2017
  • I have been here several times. They're pleasant and professional.
    Perry - March 2017
  • Great place to have work done on cars!
    Dave - March 2017
  • did good work, I was happy
    Steve - March 2017
  • Have always had a pleasant experience - very pleasant and friendly.
    Louisa - March 2017
  • The location in Newburgh, NY is always friendly, informative and fast. I don't go any where else for my oil changes and tires.
    Jonathan - March 2017
  • Treated me with respect and where best prices in all the Hudson Valley
    Christina - March 2017
  • State Inspection
    Fred - March 2017
  • My husband and I have been coming here for service since we moved to Newburgh 4 years ago and we're very happy with their work and their prices are reasonable too.
    David - March 2017
  • Professional, top notch mechanics, polite and provide expert advice.
    Andrew - March 2017
  • very happy with the service
    Ana - February 2017
  • I was treated as an intelligent informed person. Everyone was friendly and the descriptions of the work done and what will be needed in the future were clear and understandable.
    Margaret - February 2017
  • I'm back on the road with two new tires!
    Matt - February 2017
  • I always use Monroe for maintenance of my car. Oil changes, inspection,I've purchased tires and brakes there.
    Melinda - February 2017
  • Not just the service is great but the staff is really very nice and they do care not only about your safety but you as a person and your family. There like your extended family but better.
    Shawn - February 2017
  • The customer service is outstanding. They always give me good advice and take care of my car needs.
    Betty - February 2017
  • Fast servise good people
    Chris - February 2017
  • My tire kept losing pressure - a pain in the neck when I am barely competent to even check the pressure. I stopped by Monro and they were able to serve me without an appointment. They quickly diagnosed the problem - a nail - and they plugged and patched the tire for 30 bucks. I am pleased.
    Susan - February 2017
  • I would highly recommend bringing in your car to the Newburgh location. Ed, the store manager there is very knowledgeable about cars and more importantly he is customer oriented - he will make sure you do not leave unsatisfied. As a loyal customer, that has been coming here for the last 2 years now, the one time I had an issue with the service Ed made sure to follow-up with me to apologize for the misunderstanding of the prior service and made it up the next time I came in. All in all, this is a great and reliable shop in the area due to its leadership!
    Maria - February 2017
  • Always courteous, friendly and helpful. Understands financial limitations and offers suggestions and prioritizes them so you feel safe and not feeling "taken"
    Donna - February 2017
  • As a single woman its hard to find a mechanic to trust. Ed and his crew made me feel like I can trust them simply by not pressuring me into doing the things that my car needs (tune up and minor things like wind shield wipers). They explained the tires that I bought and made me feel at ease.
    Shanina - February 2017
  • My car drives better than ever, smooth, no more bouncing & squeaks.
    Linda - February 2017
  • great customer service
    Lisa - February 2017
  • Check my tires rotate took there time
    Phylea - February 2017
  • Great customer service
    Curtis - February 2017
  • Oil change and engine check good and fast as usual
    Angela - February 2017
  • They are always professional and effortlessly make sure I get the services I expect.
    Dianna - February 2017
  • Honest and knowledgeable - my parents and I are very happy with the high quality service we get at Monro!
    Kathy - February 2017
  • the staff and manager were very helpfull in both of my emergency situations going on with my car. Ed was very thorough in explaining everything going on with it and pricing, will be bringing my business back in the future.
    liz - January 2017
  • My son took his car after being serviced by Nissan and was told that everything was fine not true if Monro hadn't told me he needed 4 tires badly my son's life could have been in jeopardy . They were not out to make money they were truly out to ensure h
    Angelia - January 2017
  • Was given info on what might be needed to make my car safer. I made an appointment to have my brakes changed for November 11.
    Audry - November 2016
  • Everything was prompt, professional and courteous. The manager and mechanic are first class, gentlemen and took care of my car in a very professional manner. They are a true asset to your company.
    Lane - July 2016
  • They genuinely wanted to make sure my car was ok. The shop is around the corner from where I live. I have utilized Monro muffler for a year. I would rather go to them than the Newburgh Toyota dealership.
    Tommy - July 2016
  • When getting any kind of car maintenance done, the first thing I look for is integrity and confidence and the associates displayed both. They were honest and upfront about the maintenance and cost.
    Sarah - June 2016
  • I always know that the guys at Monro are looking out for my best interests and I have complete confidence in their work.
    Arlene & Elig - June 2016
  • I'm always confident that I'm treated fairly and that my car is in good hands.
    Arlene/Elig - May 2016
  • Needed an alignment, but a more serious issue was found, shown to me and explained clearly.
    Kelsey - September 2015
  • Better pricing than my regular mechanic!
    Jeanette - September 2015
  • I have the utmost confidence in the service I receive.
    Arlene - August 2015

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Monro
64 North Plank Road Newburgh, NY 12550
Phone: (845) 561-0559
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