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Your Monro Location:

(315) 764-1247

88 Grove Street
Massena, NY 13662

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Hours of Service:

Mon:

7:30AM - 7:00PM

Tue:

7:30AM - 7:00PM

Wed:

7:30AM - 7:00PM

Thu:

7:30AM - 7:00PM

Fri:

7:30AM - 7:00PM

Sat:

7:30AM - 6:00PM

Sun:

9:00AM - 6:00PM

What People Are Saying:

  • Dale and Larry are one of the best tandems in the business. Both are extremely knowledgeable. Would not trust anyone else with my vehicle. Highly recommend.
    Brian - March 2018
  • You can completely trust that the staff at Monro in Massena will take care of your needs and really match you with the supports and services your vehicle needs. My extended family ( father, aunts, children and I) always go to Monro for our service needs and have never been anything but overly satisfied with the professionalism and care we recieve. Larry Beamis and his team of colleaugues go out of their way to make sure you ate happy and will return to Monro.
    Candy - March 2018
  • Three years ago, the "check engine" light came on in my Chevrolet Cavalier. Dale and his crew at Monroe, checked it out and fixed the problem... kind of. After about 200 miles the light came back on. Since there was no apparent affect to the vehicles performance, I continued to drive it, Occasionally Dale, Larry and others would do some additional troubleshooting to solve the issue. Nothing seemed to work. Finally this year, when I made the appointment for an oil change I told Dale, let's do whatever we need to do to fix the issue (thinking that the cost would be much higher than previously experienced). He set the appointment and went to work. After some serious wire and voltage chasing, they found the problem... low voltage sensor issue. There are two points that to be noted here. First is the dedication and expertise of everyone at the Monroe shop here in Massena. When give the opportunity to do some serious troubleshooting, they completed the work by making sure that the solution was a true fix to the issue. Second, the final charge ($$$) was well in line with my budget. I highly recommend them. They do great work.
    Joel - January 2018
  • These guys are always helpful.
    Wayne - January 2018
  • Had to have my muffler replaced. Had a warranty. Got a quick appointment. Work was done quick. Price more than I expected. And two days later, more loud muffler sounds. Now 4 day wait for appointment. Not too happy.
    Maralyn - January 2018
  • I got an oil change. Service was good. In and out in about 30 minutes
    Linda - November 2017
  • Great guys
    chris - September 2017
  • Needed a last minute alignment before a trip as my car had had a minor fender bender and damaged tires. They fit me in the next day and it was taken care of while I waited. Car handles great, and they walked me through the issues/old alignment numbers and what to look for in the future if my alignment was off.
    Tracy - August 2017
  • Inspection was done in a timely manner (had appointment and was taken on time.
    Peter - August 2017
  • The Corolla is my commuter car. Drive to work about 600 miles / month.
    Bob - July 2017
  • Very happy with service. They went out of their way to modify the bracket. Thank you.
    Mic - July 2017
  • Service was fast, helpful, and worth my time. Good recommendations.
    Chris - June 2017
  • Once again Dale and his crew were outstanding. In this case my vehicle was in for an oil change, tire rotation etc. Everything was thoroughly accomplished to their usual high standard. I could write more description but that would be redundant, for when you do everything well, simple statements will suffice.
    Joel - June 2017
  • The guy who aligned my car was great! Great service!
    Maranda - June 2017
  • The guys at the Massena store are, quite simply, superb. Not only have they carried out my state inspection and complete oil changes, they have always been willing to carry out minor repairs. I will not take my car to anyone else.
    Mark - May 2017
  • Manager and staff are always courteous and thorough.
    Trudie - May 2017
  • Quick and easy
    Connie - May 2017
  • My appointment to have my Van inspected was scheduled for 5:30 P.M. But since I couldn't drop it off then I stopped by Monroe at 12:15, thinking I would stop by just prior to closing to pay and pick it up. Dale, asked me to wait a couple minutes to ensure there were no active computer codes which would prevent them from accomplishing the inspection. A couple minutes later, knowing no codes popped up and they had a small window of opportunity, they were pulling it into the bay to do the inspection As they pulled it in the connection to the muffler broke. So after verifying my records and seeing they installed the muffler at that location only a couple years earlier, Dale had a new one out and being installed. So what began as an attempt to drop my van off early, ended after less than 30 minutes later with inspection complete, and new muffler installed (much of which was covered under the warranty. No question. No complaints. No issues. In the midst of a very busy day Dale and everyone at the Massena Monroe dealership provided OUTSTANDING service.
    Joel - May 2017
  • The guys here are always professional, quick and cheerful
    Michelle - April 2017
  • very good service
    Rizwan - April 2017
  • Fast and efficient work done by the best in the business!!! Thanks man for the grade a work on my car time after time.
    Jeff - March 2017
  • Technician told me the car was very much out of alignment.
    Melissa - March 2017
  • Boys in Massena always great, well job done.. pleasant to stop in, always..
    Dan - March 2017
  • Fast and quality work performed oil/lube and tire rotation
    Jason - March 2017
  • No matter the situation, Dale and his team at Monroe Muffler/Brake & service, Grove Street Massena NY treat you and your vehicle with the care and respect you want. They don't cut corners and in my experience always serve with honesty - they tell you like it is.
    Joel - February 2017
  • People at monro make the experience very pleasant
    Matt - February 2017
  • The staff at Masena Monro Muffler do a great job no matter what I take my vehicle in for. They are always courteous and polite no matter who is working. Dale and Larry do a great job.
    Lonny - September 2016
  • I have been to this garage many times & the staff & work has always been superior. I live in Canada but camp seasonally locally & have recommended them to numerous others from the campground.
    Larry - May 2016
  • Took care of all the issues. Called when another issue came up, and still had it done that day. Always friendly and helpful.
    Phil - September 2015
  • The vehicle was ready before we expected it. Service personnel were great.
    Cinthia - August 2015

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Choose Monro Muffler Brake - Because You Need to Trust Who's Working on Your Car!

Monro Muffler Brake can save you 50% over the dealer service department. Our scheduled maintenance and repair services also help protect your factory warranty. With more than 50 years of industry experience and 1,106 locations, Monro Muffler Brake is a choice you can trust in Massena, New York.

Our Automotive Services Include:

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Monro
88 Grove Street Massena, NY 13662
Phone: (315) 764-1247
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