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Your Monro Location:

(315) 446-5860

3711 Erie Blvd. E.
Dewitt, NY 13214

Change Location ( nearby)

Hours of Service:


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 6:00PM


9:00AM - 5:00PM

What People Are Saying:

  • bottom line depending on who is working... rude, not compassionate. ive had to return my car twice in a two week period. $1,400 later....still might have issues. not to be trusted
    dan - March 2018
  • General manager And Keith rock. Get you the price quick and the job done right. Great deals if you buy package.
    James - February 2018
  • I needed my car inspection to be done very quickly since it was about to expire and I hadn’t gotten it done yet. They got me right in and it was cheap and a quick wait time.
    Bailey - January 2018
  • Received an oil change in my car. Was greeted by friendly staff, quick service, and was cashed out by friendly service. Thank you.
    Elise - January 2018
  • I always enjoy going to Monroe because when I go for Oil change they diagnose other problems I was not aware of.
    Dithole - January 2018
  • Service was quick and efficient. Staff was great. I stopped after work with no appointment. Thank you.
    Daniel - January 2018
  • Jeff is knowledgeable and friendly.
    Tom - December 2017
  • Told me my rotors were bad even there was 70% pad left on the brake pads. Just scamming to make money. I went home and replaced them with pads for $105...they told me it would be $350 but can do it for $280. Only good thing was they didn't charge me the $10 reinspect...Wow mighty fine of you. Also said that if I didn't calm down they were going to keep my car. I will never go to these scums again.
    Kevin - December 2017
  • Snow tires are working great and were reasonably priced
    Kristal - December 2017
  • Quick but careful service, and reasonable prices. No annoying nickel-diming.
    Jim - December 2017
  • I had these tires installed Monday. We had 12 inches of snow over the last three days. I haven't slipped at all. A little premature to rate them for longevity at this point.
    Daniel - December 2017
  • NYS inspection completed with the addition of a new headlight. No other issues. Service good, Staff very friendly and helpful.
    Jim - December 2017
  • Came in to have 4 tires mounted and balanced with camber alignment. Kept me up to date on what’s going on. Great customer service.
    Brian - December 2017
  • Brought car in for an oil change. Only got charged 19.99 along with a tire rotation and had the car back in a very timely manner.
    Zachary - December 2017
  • I had the friendliest service I've had in a long time!
    Michele - December 2017
  • Excellent, fast service !
    Erica - November 2017
  • Guys were helpful on the phone and friendly at the store. They got my snow tires mounted and had me on my way quicker than expected. I'll be back!
    David - November 2017
  • I was waiting for about 1.5 hours for 4 new tires to be installed, not bad since I had custom rims and huge mud tires. Jeff, Keith, and the other two guys (did not get their names) all seemed very professional and friendly. At the end, Jeff made note of issues they found, but did not make me feel pressured into having to get my vehicle serviced further.
    Drew - October 2017
  • Fast and courteous service
    Pamela - October 2017
  • good price
    jeffery - October 2017
  • Was able to get the car into the shop on a short notice. They patched up my tire really good after I had found a small hole in it. Also did the Oil Change at the place since it was a good price. Jeff the Manager was very helpful and communicative through out the process
    Sam - October 2017
  • go to them for both vehicles we have.. very good service.
    jestina - October 2017
  • I actually really liked this store and would recommend it for simple repairs. I felt the staff was super knowledgeable and helpful. They did my state inspection and took the tint off my windows for me. They did a good job with the tint. I would rate them higher, but after my visit I feel they lied to me. They told me my car passed inspection, but they noted a few problems they could fix, totalling over $700. The staff told me I needed new front struts, which was the expensive repair. Then they said my power steering fluid was leaking and they wanted to flush it. I wondered how flushing it was going to fix the leak, which was the actual problem, but just politely declined. I never let anyone touch my car except my brother, who is a mechanic. My brother had recently worked on my car and he said the struts were just fine. He also said flushing the steering fluid wouldn't fix anything. However, it was $69.99 to do. I am grateful I have my brother to watch out for me. It is situations like this that make me feel that I get set up by walking into a place like this as a female. You may want to get a second opinion for pricey recommendations.
    Cathy - October 2017
  • I always use Monro Mufflers to get my car serviced, particularly when it comes to oil changes, tire rotations, or just a simple check-up. They are always friendly and provide swift service.
    Justin - October 2017
  • Great job
    Jenny - October 2017
  • Fast service
    Joe - October 2017
  • The manager was very accommodating to my work schedule and was able to fit me in a turn around the car in a very short period of time. He was very friendly and a pleasure to do business with. I have been getting my oil changes there for a few years now.
    Ann - October 2017
  • Manager and mechanic are all friendly and their prices are not outrageous.
    Virginia - September 2017
  • We can trust the guys at Monro Muffler/Brake and Service of Dewitt, NY to alwaus take good care of our cars and of us! They always get our vehicles in promptly and take their time explaining what is wrong and what needs to be done to fix it. They always do their best and we trust them!
    Alicia - September 2017
  • All of the staff went out of their way to accommodate me and explain everything that needed to be done. I will continue to use this shop exclusively.
    Helen - August 2017
  • Staff is knowledgeable and friendly. They work within your budget to find the best tires to meet your needs.
    Stephenie - July 2017
  • I was called and made aware of the problems and they were rectified quickly
    Zachary - July 2017
  • Zak went out of his way to provide me with great customer service and useful information for future reference. My first visit will not be my last.
    M.Sharon - July 2017
  • I've never had a bad experience at a Monro. I recently went in thinking I had transmission issues (a really easy thing to upcharge and get a quick sale out of) and was assured I didn't. Along with letting me know I had corrosion on my battery when they never even had to check it, which I very much appreciated!
    Kevin - July 2017
  • Got an oil change and 2 tires mounted and balanced. Everything went quick and they checked my other tires to make sure everything was okay with them. Did an excellent job at a fair price. Everybody was friendly.
    Richard - June 2017
  • I brought my car in for an inspection and snowtire removal. They explained how I needed front breaks- but they also explained my options. (To buy a little more time and save money they could cut something and do something vs just replacing) i opted to just replace them. They were quick and efficient. Extremely friendly and personable while I waited. Hours later, after driving around for a few hours I noticed weird sounds coming from my driver's side. At first I thought it was probably normal after a break job and didnt want to look stupid calling. Then I noticed it was when I accelerated too- so i called them just to ask if it was normal. I was afraid they would be annoyed- given how busy they were. Instead they were so nice! Told me to come right back in!! Inarrived about a half hour later- again, they were friendly, got me right in and were very apologetic. They fixed it and explained what happened. I was so thankful that they could get me right back in and that they were so wonderful!!! Ill recommend all of my friends and family to monroe!!
    Julie - June 2017
  • I got my car back from Monroe about three weeks ago after problems with the radiator, engine was overheating. This past Saturday the engine overheated again so I brought it back to them. Jeff and zack were remorseful knowing how much I had just out into my car. They made me feel comfortable and that they are on my side.
    Matt - June 2017
  • Honest and great customer service!
    Michele - June 2017
  • Good service
    Robert - June 2017
  • Person at counter was helpful and able to get me in and our quick.
    Patrick - May 2017
  • Zack and his crew are honest dependable and back up the work if there's ever a problem which there isn't. No other place has touched my car except the crew on Erie Boulevard in Dewitt
    Matt - May 2017
  • Always trusted Monro with my car necessities!
    Jazmine - May 2017
  • Made an appointment, was taken right in as soon I got there. oil changed and tires rotated and back on the road in no time. Went back to get the lug nuts re-torqued the next day and was done and back on the road in 15 minutes. Great friendly service.
    George - May 2017
  • When bringing in my Jeep to have the wheels balanced, I requested that they do not top off any fluids - such that there was no need to open the hood. The assistant who put the car in the garage popped open the hood, but the mechanic who balanced the wheels did not verify the hood was closed. He knew not to open the hood but didn't know the assistant had released the latch. Therefore the hood was only being kept closed by the safety latch. The next day, driving on the interstate my hood was vibrating and I called Monro. They determined how the mistake was made. They apologized, but still this is not great.
    F - May 2017
  • Very good customer service.
    Michele - May 2017
  • Very good customer service.
    Michele - May 2017
  • Just needed an oil change and tire rotation without having to schedule a few weeks in advance. They got me in right away and the bill was very inexpensive.
    James - April 2017
  • Two workers, Jeff and Jim, stayed open late to complete my job. They were outstanding!
    Andra - April 2017
  • I have been to several "chain" auto service shops, but this one was by far THE BEST. I was driving by and saw the sign for oil changes on sale and decided to stop. The manager was very friendly and even offered me a free tire rotation! After my car was finished, the manager explained some other work that will need to be addressed in the near future and gave me a price quote. Thank you for the great service and price.
    Clare - April 2017
  • I get excellent service, for a good price, every time I go to Monro muffler in De Witt New York. That's why I keep coming back.
    Mark - April 2017
  • Excellent customer service and fixed the problem without any issues, great job Zach A.!
    Nick - April 2017
  • I always go there for my oil changes and bought my tires there. The staff are great and I feel confident that they will do a good job. The waiting room needs an update.
    Helen - April 2017
  • MM took care of everything I needed quicklyrics and effectively. Great service and competitive rates.
    PAG - April 2017
  • Good service
    John - April 2017
  • Good service
    John - April 2017
  • Set up an appointment, they took my car in immediately, and finished it quickly. Great Job!
    George - March 2017
  • The weather was terrible on the day I was bringing my car in for an oil change and a state inspection. They accommodated me, and did so quickly. They did not try to sell me anything I did not need, and was very friendly in the process.
    Janine - March 2017
  • Great experience
    Peter - March 2017
  • The employee SERVICE is wonderful
    Janet - February 2017
  • Oil change and tire rotation were a great deal
    Mark - February 2017
  • Walking distance from home. Friendly communicative staff. Good work. Fair prices.
    Mark - February 2017
  • They kept me informed of what may need replacing or changing later down the road.
    Nicole - December 2016
  • Great customer service. Very friendly and informational. Definitely will be back again.
    Melanie - September 2016
  • Friendly, professional and efficient. I'm new to this store in the last few months and have had service on 2 vehicles. This will be my place from now on.
    Cindy - September 2015

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Choose Monro Muffler Brake - Because You Need to Trust Who's Working on Your Car!

Monro Muffler Brake can save you 50% over the dealer service department. Our scheduled maintenance and repair services also help protect your factory warranty. With more than 50 years of industry experience and 1,106 locations, Monro Muffler Brake is a choice you can trust in Dewitt, New York.

Our Automotive Services Include:

  • Oil Changes
  • Brakes
  • Wheel Alignments & Balancing
  • Scheduled Maintenance
  • Tires
  • Tune-Up or Engine Service
  • And more!




Honoring Warranties for Over 50 Years!

3711 Erie Blvd. E. Dewitt, NY 13214
Phone: (315) 446-5860
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Monro Muffler Brake
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