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Your Monro Location:

(585) 394-7120

2544 Rochester Road
Canandaigua, NY 14424

Change Location ( nearby)

Hours of Service:

Mon:

7:30AM - 7:00PM

Tue:

7:30AM - 7:00PM

Wed:

7:30AM - 7:00PM

Thu:

7:30AM - 7:00PM

Fri:

7:30AM - 7:00PM

Sat:

7:30AM - 6:00PM

Sun:

9:00AM - 5:00PM

What People Are Saying:

  • The manager was courteous and prompt. He told me about extras but did not push when I said I wanted to wait. I will come again to have work done. It was finished on time and I was told what was done and why.
    Shirley - January 2018
  • Great service
    Joseph - January 2018
  • Inspection was done
    Keven - January 2018
  • I have been going to Monroe muffler and break in Canandaigua Ny for about 6 years now. Each time I go in for services Mark and the Service techs are always very helpful & professional. My vehicle is always done in a timely manner and they keep me appraised of any issues. Monroe is lucky to have such a great group of guys working for them. Thanks for your services and keep up the good work!
    Tom - December 2017
  • What a great store
    Geoffry - December 2017
  • The people at store #14 were very kind and courteous!
    David - December 2017
  • Fixed another company s problem
    Harry - December 2017
  • One of the best places I’ve been to whenever I have car problems. They listen well, are very thorough in finding the problem, and are honest when explaining the cause and solution.
    Xuxa - December 2017
  • They are always happy to answer questions and are prompt with my service. I love that they go over everything with me and call before doing anything! I’ve been going here for about a year and plan on it for more to come!
    Kassidy - December 2017
  • And the service was excellent, everything as promised. Call me before anything extra was done and the waiting room was very clean. I will definitely return to this location. Great job and thank you very much.
    Deborah - December 2017
  • Called at noon Sat to see if I could get my car in. Had forgotten inspection and needed it done asap. Dropped my car at 100 and heard back by 300 car was ready to go. No mystery issues, and also changed oil and rotated tires. Great service very satisfied.
    Gerald - December 2017
  • I have been happy with my service at Monroe. I am a single woman and sometimes wonder if auto shops take me seriously. I have felt that I am a valuable customer at Monroe. Mark is a friendly and personable customer service rep.
    Terri - November 2017
  • I had a muffler replaced. It was good that it was under guarantee. The bad part was that it was less than two years since I had it replaced by you before
    Bradley - November 2017
  • Mark and Matt are always look out for my interests
    Geoffry - November 2017
  • Amazing customer service. Mark is very personable and all the work was done to my car in a reasonable time frame/ done right.
    Denise - November 2017
  • Very professional!
    Brian - November 2017
  • Having the ability to do the diagnosis and repair within an afternoon was fantastic
    Geoffry - October 2017
  • Saturday I called Monroe to have my car looked at - it was making a loud noise. Mark was able to squeeze me in. What I assumed was a muffler problem (remember the noise) turned out to be something completely else (So happy I was able to get it in before I cause more damage). This team is amazing, they do what they can to make their customers happy. They don't try to oversell you on something that is not deemed necessary at the point in time. They are honest and fair. Love coming here, expect to see me soon for an oil change
    Jillian - October 2017
  • Mark and Matt at Canandaigua shop has been servicing my vehicles for years. I can’t be more pleased from the extraordinary service that they provide.
    Roger - October 2017
  • I always fell assured that the recommendations for service are accurate and honest. Matt is very knowledgeable.
    Lundy - October 2017
  • Mark and Matt run a great shop! Never even think of going anywhere else!
    Laurie - October 2017
  • I bring both cars to this location to have service.
    Michael - October 2017
  • I started using this Monro location when I started driving because my father had always come here. I still use it today and prefer it over the dealer and any other Monro location. The staff has been the same and are trustworthy and remember me and my vehicles. I feel they are honest and help me make the best decisions.
    Antonia - October 2017
  • Mark and his crew always make me feel like family. They go above and beyond in servicing my car and keeping me in the loop for the future too.
    Tom - October 2017
  • I had never visited this location before. They got me right in, made the repairs at a good price. I will be coming here for my maintenance repairs from now on.
    Ron - October 2017
  • Great customer service. Very friendly and informative.
    Michael - October 2017
  • This team really helps me out. Matt helped me find the best, affordable tire option for my car. Explains everything in detail (and in terms, I can understand), what he did to my car. I love coming here. Great team, honest, fast and funny.
    Jillian - September 2017
  • Have been to this shop several times with prompt, friendly and professional service each time. These guys have been a pleasure to work with.
    Christopher - September 2017
  • Have used this shop several times for routine maintenance, tire mount/balance, state inspection. Always very friendly and professional service by techs and front desk alike. Service has been prompt.
    Christopher - September 2017
  • As an employee I do not qualify for the for the drawing but wanted to provide this input
    Glenn - September 2017
  • The staff is friendly and helpful. The service was fast and well done.
    Ashley - September 2017
  • Breaks fixed
    Andrea - August 2017
  • Flexibility with getting us scheduled before we left town on a road trip. Friendly service and explain what was done
    Andrea - August 2017
  • I went for an inspection. They called.me.before doing a couple of minor repairs to verify I wanted them completed
    Amy - August 2017
  • I usually go to them for my inspections. They take awhile, but you get a review of tred wear, breakpad thickness and things like that.
    Laura - August 2017
  • Always friendly, on time.
    Laurie - August 2017
  • The only place in town I'll go for an oil change
    Jim - August 2017
  • Excellent service from Mark and crew. The only place I'll bring my cars for service and oil changes.
    Jim - August 2017
  • The staff was professional and knowledgeable. The quality of the work was great and the service was quick.
    Ashley - August 2017
  • The guys were nice but the car makes noise after the break job. They aren't going to charge for fixes, but I have to go back.
    Ryan - July 2017
  • Best inspection yet. Fast efficient and clued me in on some stuff my car needed that I would have missed. Bravo.
    Dave - July 2017
  • I purchased an axelback exhaust system for my Jeep Wrangler which I was going to install myself, except I couldn't get one of the clamps to budge. They removed my factory axelback for me in about 10 minutes so I could continue on my upgrade.
    Scott - July 2017
  • Resolved my problem. Courteous service.
    Gary - July 2017
  • Good deal with the Monroe card
    Joan - July 2017
  • Love these guys. Always honest and upfront.
    Andrew - June 2017
  • I had a good experience at my store. Good, speedy, friendly service. Will go back.
    Kathryn - June 2017
  • Customer service was excellent. If any work needs to be done again will definitely come back to canandaigua location.Very professional.
    Gene - June 2017
  • Monro muffler did a great job getting me in on a holiday weekend! They were one of the only places open. The employees were friendly and courteous. They were also honest about how long it would take and showed me exactly what needed to be done! They did not give me the run around!
    Jennifer - June 2017
  • Service is top notch. Friendly, quick and fairly priced.
    Jim - May 2017
  • Took my car in for alignment. It was done quickly and efficiently with good feedback from the mechanics. I am very pleased with the service and the gentlemen who work at the Canandaigua Monro Muffler/Brake. They're the best!
    Debbie - May 2017
  • Efficient work, not pushy trying to sell me all kinds of things
    Cecilia - May 2017
  • I was very satisfied with the work done at the Canandaigua Monro Muffler/Brake. The manager was very informative, personable and knowledgeable. The mechanic who worked on my car was very thorough in making sure my work was complete, without issue.
    K - April 2017
  • Mounted and balanced fast
    Mark - April 2017
  • Parked my car in a giant puddle and smoked inside my vehicle.
    Harry - April 2017
  • Repair work done fast
    Cheryl - April 2017
  • Good Job
    Michael - April 2017
  • gentlemen by the name of Mark and his mechanic took care of an inspection for me.Both were extremely kind and polite.Thank you both for your help.I could not of asked for a more pleasurable experience.
    corie - April 2017
  • Very knowledgeable and friendly. They go above and beyond to make sure my vehicles are running good!
    Jen - April 2017
  • Very knowledgeable and friendly. They go above and beyond to make sure my vehicles are running good!
    Jen - April 2017
  • Car was returned without back up camera working, buy one get one free wiper blades not explained fully.
    Linda - March 2017
  • Mark and the gang at Monro did a fantastic job with the services and inspections. Mark took the time time to thoroughly review what he found with their inspection and offered several options to me. I appreciate the courteous treatment and will definitely be back!
    Aubry - March 2017
  • They were able to work me in on short notice and accommodated my special request
    Kirk - March 2017
  • Mark is the best!
    Ed - March 2017
  • Very, very helpful staff at this Monro Muffler location. The employee that helped me explained everything in detail, and was extremely courteous.
    John - March 2017
  • The guys at Monro were great. They were very personable and quick. I had 2 little girls with me and they were very accommodating with coloring books and crayons in the waiting room.
    Tiffany - March 2017
  • Huh?
    Sharon - February 2017
  • Mark and team did a stellar job of taking care of a quick turnaround repair. I appreciate the flexibility and rapid response.
    Russell - February 2017
  • These guys are great!
    Andrew - January 2017
  • Fast, efficient, and friendly service.
    Susan - January 2017
  • They are the best and I will continue to go to monro muffler to have my car ?? service.
    Huiett - January 2017
  • I have been a customer at Monro in Canandaigua, NY for a few years now. Every experience has been great. I am a driveway mechanic, so I only have to go in a couple times a year. Typically just annual inspections, tires, mounting and balancing, alignments, and anything I haven't had tools for. The appointments can be scheduled online, the service is fast, workmanship is great, www.tirerack.com certified installer, coupons and discounts...what more can you ask for?
    Jason - January 2017
  • Too slow, however. Much longer that the 45 minutes estimated. More than 1 hour
    Mark - January 2017
  • Monro%20always%20gives%20cost%20upfront%20and%20covers%20what%20is%20to%20be%20done.%20If%20anything%20else%20comes%20up%20during%20service%20they%20explain%20all%20the%20options%20and%20possible%20results%20of%20each.%20I%20have%20seen%20Mark%20bend%20over%20backwards%20often%20for%20people%20while%20I%20have%20been%20in%20for%20my%20cars.%20He%20is%20like%20a%20big%20brother%20looking%20out%20for%20his%20customers.
    Thomas - January 2017
  • The estimate given to me was correct and dealing with Mark there is always a pleasure.
    Melanie - December 2016
  • I've been going there for years and service has always been good. Staff is very professional acting.
    Catherine - November 2016
  • I did not have appointment but you fit me in and were very friendly!
    Mark - August 2016
  • Mark knew I was going to be going out of town for a week and he made sure that I was all taken care of before I left town for vacation. He explained everything that was performed and checked to make sure I was up to date on everything for my car.
    Jillian - August 2016
  • Everyone at the Canandaigua Monro Muffler makes certain they take time to explain things to me, answer all my questions, and go above and beyond in their service and attention to my vehicle. I've spent A LOT of money there, but the work is always done wel
    Debbie - July 2016
  • When the technician could not replicate the issue, he took time to research possible problems it could be- called and explained what he found and possible solutions.
    Daniell - July 2016
  • We continue to use Monro Muffler Service area in Canandaigua because of their consistent performance reputation. The turn around time for services provided is better than what the dealership has offered.
    Natalie - May 2016
  • Always treated as a respected customer and kept appraised of any needed maintenance of my car.
    Nancy - April 2016
  • Excellent customer interaction!!!!!
    Paul - August 2015
  • They are always friendly and courteous.
    Tom - August 2015
  • Manager and workers have been up front about what they've found, service has always been very good, they explain everything they do and recommend services but are not pushy.
    Stephen - August 2015

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Monro
2544 Rochester Road Canandaigua, NY 14424
Phone: (585) 394-7120
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