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Your Monro Location:

(315) 252-9573

108 Grant Avenue
Auburn, NY 13021

Change Location ( nearby)

Hours of Service:

Mon:

7:30AM - 7:00PM

Tue:

7:30AM - 7:00PM

Wed:

7:30AM - 7:00PM

Thu:

7:30AM - 7:00PM

Fri:

7:30AM - 7:00PM

Sat:

7:30AM - 6:00PM

Sun:

9:00AM - 5:00PM

What People Are Saying:

  • This location continues to take car of my two cars with any problems I have.
    Bill - January 2018
  • I had 2 tires that need to be put on my car. I? called before coming to the shop because i had to work. The gentleman on the phone reassured me that they could get me in and out and id be able to make it to work. I brought my car down and it’s took almost a hr and a half to change 2 tires. Of course I was late for work. Even the i called before coming in to make sure it wouldn’t happen.
    Sean - January 2018
  • Very professional staff, willing to go the extra mile.
    Thomas - January 2018
  • Excellent service
    Patrick - December 2017
  • I expirenced my first visit with Monro and I swear I will never go anywhere else again. They squeezed me in last minute for a oil change. Rotated my tires and used amazingly awesome customer service. And the prices are great! Lifetime customer gained!
    Suzzanna - December 2017
  • I purchased 4 new tires with installation...when I picked up my car...none of my tires were filled with air, I had to stop on the at home and put air in all 4 tires AND then make a second stop at an auto parts store to purchase tire caps because the mechanic didn’t put the caps back on my tires!!!! WILL NEVER BE RETURNING
    Caprice - December 2017
  • The management at our local Auburn NY Monro is great. I love to come in and give the guys a hard time and they always have a good comeback. I feel like they explain things to me and make it so I understand why I need something and what my options are. It is a great feeling.
    Rebecca - December 2017
  • they did not know what specials you are running
    don - December 2017
  • Fast and accomodating!
    Connie - December 2017
  • I have had the best service at this location. I am a repeat customer because of it.
    K - November 2017
  • Had two snowtires mounted and balanced and installed on the front of my malibu.
    john - November 2017
  • Had two snowtires mounted and balanced and installed on the front of my malibu.
    john - November 2017
  • They always fix my Jeep right, and they treat me great!
    Maureen - November 2017
  • I always enjoy talking with Kevin and Chris. They treat Carmen and myself very well. Always a great experience. Car is quiet again. Thank you.
    Glen - November 2017
  • Everything always great at this store!
    Deborah - November 2017
  • These guys have been taking care of my vehicles for 9 years now. I trust them implicitly. They always take time and extreme care to make sure my Jeep is safe and roadworthy. I even came here for service when I moved away. Now that I'm back home, I go here for everything I can.
    Maureen - November 2017
  • When I arrived, I waited about 5 minutes in the waiting room before any workers entered. Finally someone did, so I said hello. He said the manager would help me in just a minute. No hello, no other words. I heard yelling and loud banging coming from the garage room, and sure enough, the manager entered the waiting room visibly frustrated and mumbling under his breath. He took my keys and got me set up. While I waited during the service for about an hour, he entered the room several times still muttering things like "only three more hours," "this can't go fast enough," and various swears. My car was serviced fine and I have no complaints about that; it was just rather uncomfortable in the customer service department.
    Rebecca - November 2017
  • I have been going to Monroe for years now and I have never had an issue with the service. I would recommend this shop.
    Hali - October 2017
  • Had my front wheel bearings repacked with grease & was charged $120 for this effort, which included removing the front wheels, 2 little caps and stuffing grease onto the bearings & reinstalling the caps & wheels. I also had my standard transmission oil changed, which took 1 1/2 pints of 90 SAE oil and the differential/rear end oil changed that took 3 1/2 pints of 90 SAE oil, for a total of 5 PINTS of SAE 90 oil and was charged $127.99 (before a $20 discount) or a net $107.99 for 5 PINTS of SAE 90 oil. I called Monro & spoke with Kevin, the mgr., & asked him if there wasn't some errors in the $120 and $127.99 charges. His reply was "No, they're correct." I then had to go back because Richard, the mechanic, had to correctly fix my emergency brake because he didn't fix it on 10/17 like he was supposed to do. He now found that a small cable was missing. I told him to install it but he said they didn't have any cables (hard to believe) & that I should go & buy one & he would install it, which I did. He finally got the emergency brake to work, after a few times because initially when he gave me the car back, the emergency brake was frozen up and locked. I asked Richard about the $120 and $127.99 exorbitant prices and his answer was that "These are the prices that are in the computer and he couldn't change them." What nonsense... I therefore feel that I've been "Price Gouged' for about $200, which is outrageous and most likely against the law. But I'll forward a copy of this email and a copy of my 10/17/17 Monroe invoice to NYS Attorney General Eric Schneiderman and see if he agrees with me and puts a stop to Monroe centers from price gouging people.
    Bill - October 2017
  • Consistently good service. Thank you.
    Kris - October 2017
  • I brought my car in for an oil change and they took my car right away. My car was done rather fast and they told me my car was up to date on everything.
    Mary - September 2017
  • Kevin & Chris take good care of their customers.
    Kimberly - September 2017
  • I needed a rear brake job on my 2012 Chrysler van and Kevin Gorton and his team at Monro, Auburn NY took care of me. I appreciate it and will be back for sure as I've done for years at this location.
    Chris - September 2017
  • Quick , reliable , no hassle oil change !
    Joe - September 2017
  • Monro Muffler/Brake Service was able to save us $900.00 by repairing some of our muffler system on our 1999 Ford F150 pick up truck instead of replacing everything; as one of your competitors wanted to do. We are so thankful that Monro still has pipe bending equipment! My husband was laid off last week, so saving that much money and still receiving quality work, means a great deal to us! Kevin, at the Auburn, NY, Monro, did a great job with our muffler system.
    Nancy - September 2017
  • I have been going to monro in Newark ny for years. This time I went to the auburn location. Near the end of the service I was told that my air filter needs replacing and the charge would be around 43 dollars. I found this strange because they were offering a air cleaner AND a pair of windshield wipers for I think 24.99. I declined on the filter and waited for my Bill. I had signed up for the monro card and the Bill was to be 54.99 plus tax. My Bill was 72 dollars and change....WITH THE CARD. They said the extra charge was for the EXTRA oil and yes it's 14 dollars and Don t bit ch at us WE DONT SET THE PRICES. I have been going to the Newark monro for years and never was I told of an extra charge. Also on the flyer I got in the mail said nothing either. As it turned out this cost me 22 dollars more then the Chevy dealer in Williamson which is closer Just as a side note I recieved a coupon email today from you. The price was 10 dollars cheaper than the last coupon. Talk about insult after injury.
    Mike - September 2017
  • I always bring my car to Monro for service. They take the time to listen to me and inform me of what is going on.
    Rebecca - August 2017
  • Had to get an oil change and inspection done on my jeep after service was finished explained everything they found during inspection and advised me when next oil change should be done over all great service all done with a smile and very friendly.
    Bradly - August 2017
  • I have been so pleased with the friendly service at my local Munro Muffler business. For all who think they only service mufflers, think again! They are knowledgeable about most cars and provide very good service. Not disappointed in several years!
    Dave - August 2017
  • Chris did a thourough job.
    Sharon - August 2017
  • Kevin, Chris, and the rest of the staff always makes me welcome and I'm confident when I drive away that job was done correctly. I recommend Monro Grant Ave Auburn to friends and family all of the time. Thank you for all you do.
    Melissa - August 2017
  • The team took my car into the shop quickly after I arrived for my appointment and finished the job earlier than I thought it would take to do it.
    Bill - July 2017
  • In my car.
    John - July 2017
  • I had my oil changed on my 2007 Chevy Equinox and Monro keeps it running like a top! I love that I get e-mails with coupons for oil change, break check, filter, tire rotation, etc. The staff is courteous and friendly, remembers me and is cheerful. I enjoy going there and do not go anywhere else for service. Thanks Monro!
    Kerrie - July 2017
  • Employees are always polite and do a good job.
    Debra - June 2017
  • Kevin and Chris are awesome!
    Jeff - June 2017
  • The one place I will trust with my vehicles
    Connie - June 2017
  • I have been a regular customer of this store for several years. I was referred there by a niece who is still a 'customer'. As a senior citizen, it is critical to find those who provide service that is trustworthy! I have recommended people to this service center who I am aware are also "happy with the care" they're given. The store manager deserves five (5) stars ... indeed!
    Joyce - June 2017
  • This location always takes care of my cars and me with any problems I have.
    Bill - June 2017
  • I like seeing the same employees, not a lot of turn-over.
    Patricia - June 2017
  • Outstanding job done once again taking care of my vehicle
    Bill - May 2017
  • Excellent service. 10/10!
    Brian - May 2017
  • Best price on tires and quality service.
    Doug - May 2017
  • Honest quick friendly service
    Judith - May 2017
  • X
    Raymond - May 2017
  • Great place.
    Patty - May 2017
  • still a great kpb
    Bill - May 2017
  • Can't beat the price
    Steve - April 2017
  • Great prices
    Steve - April 2017
  • The mechanic at Auburn, NY did great job repairing my car
    Bill - April 2017
  • I was once again very happy with service from the team at Monroe Muffler
    Bill - April 2017
  • They are always so pleasant and never try to up-sell me on anything. I trust them!
    Sara - April 2017
  • Thrilled with the staff at this location. They go above & beyond.
    K - April 2017
  • Quick, professional work.
    Robert - March 2017
  • Kevin, the manager, runs the ONLY honest and decent shop in the area. He's been my go-to guy for over 10 years.
    Tim - March 2017
  • I always go to this Monroe store because the people are great! Even when we lived outside of the area, we always took our vehicles here. I trust them.
    Sue - March 2017
  • I was waiting for my car and the service team got working on it quickly and finished it on time.
    Bill - March 2017
  • Inspection, oil change and power steering check were all done as requested.
    Dawn - March 2017
  • Once again the techs at this location took care of my car in a friendly and competent manner
    Bill - March 2017
  • I am a repeat customer.
    Debra - March 2017
  • The staff at this location did a great job for my car
    Bill - March 2017
  • My car needed a new battery and I stopped at the shop. The workers were great and explained everything to me. Plus it was done quickly.
    Pat - March 2017
  • Good
    Robert - March 2017
  • Always friendly service.
    Karol - February 2017
  • excellent, as usual
    Susan - February 2017
  • Excellent as usual
    Suzanne - February 2017
  • Once again the staff at this location was very courteous and friendly taking care of me at my last visit
    Bill - February 2017
  • Service on time, at a good price, and done correctly. Very satisfied.
    Dave - February 2017
  • Technician was helpful in the explanation of the work and what I should be looking at in the next few months (tires).
    Doug - August 2016
  • Even though I moved away, I still got my oil change at my favorite Monro location when I visited. These guys are great and always keep my Jeep running! Thanks guys!!
    Maureen - August 2016
  • Honest feedback. Did not perform work that wasn't what I thought was required. Pointed out what was needed and honest quote on price and time to perform service.
    Doug - June 2016
  • The man who worked on my car took the time to speak with me and ask me what work I wanted before he performed it. He was kind and timely.
    Stacey - May 2016
  • The guys are prompt, professional, and take the time to get to know us and our vehicles. Even though we have a brand new car and qualify for free services from the dealership, we would trust no one else with the care and maintenance of our vehicles than Monro.
    Mark - September 2015
  • Mike always does a great job and explains what needs to be done and what has been done.
    Mike - September 2015
  • I trust the manager Kevin. He has always been honest and upfront when it comes to repairs for my car.
    Sandy - September 2015
  • In addition to new brakes, Chris found the source of the front end rattle.
    Sharon - August 2015

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Monro Muffler Brake can save you 50% over the dealer service department. Our scheduled maintenance and repair services also help protect your factory warranty. With more than 50 years of industry experience and 1,096 locations, Monro Muffler Brake is a choice you can trust in Auburn, New York.

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Monro
108 Grant Avenue Auburn, NY 13021
Phone: (315) 252-9573
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Monro Muffler Brake
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