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Your Monro Location:

(269) 323-0034

6103 S. Westnedge Avenue
Portage, MI 49002

Change Location ( nearby)

Hours of Service:

Mon:

7:30AM - 7:00PM

Tue:

7:30AM - 7:00PM

Wed:

7:30AM - 7:00PM

Thu:

7:30AM - 7:00PM

Fri:

7:30AM - 7:00PM

Sat:

7:30AM - 6:00PM

Sun:

Closed

What People Are Saying:

  • Perfect
    Richard - January 2018
  • I would recommend the Portage Monro shop, they are staffed with mechanics who do good work at reasonable prices. They don't fix things that aren't broken, and they give honest suggestions about regular maintenance.
    Harley - December 2017
  • Bryan and his team provided excellent service. Top notch location
    jon - December 2017
  • Monro is my go-to for regular oil changes and other check ups. They’re knowledgeable, professional and trustworthy.
    Mark - December 2017
  • Thank you Bryan and his guys for keeping me and my boy safe for our trip.
    Geoff - December 2017
  • This is a great place with great prices and even better personas!! I will definitely recommend to everyone I know!
    Shawn - December 2017
  • The Manager Brian was very accommodating and helpful. He provided the best price and service I've received in quite some time. I'm very satisfied with the product and the service.
    Steve - November 2017
  • Reasonable and welcoming!
    Carmela - November 2017
  • I love the Monros on westnedge in Kalamazoo. The team is awesome and I can trust them. I'm never taking my car to anyone else. Thanks guys!
    Mason - November 2017
  • Going into this project I hired them to do I was so nervous, but they reassured me on how it would turn out. I could not be happier with the outcome, my truck sounds great!
    Josh - November 2017
  • excellent service
    Steven - October 2017
  • We took our truck in to get a bunch of work done to it and got it returned. It was running okay until it wasn't. After only a few weeks we had discovered that the work they did complete was less than satisfactory, bolts that didn't fit the holes properly, things not quite lined up, etc. We accidentally called a different Monro store that one of the district managers happened to be working at. She was very sympathetic and helped us out immensely by finally getting out truck taken care of. This is not the first time we have had trouble with the work we received from them and if it wasn't for her we may have never returned. We are very glad we can now safely drive our truck without worry of it falling apart.
    Shannon - October 2017
  • Always a great job and fast service
    Alfonso - October 2017
  • They do a fine job. They explained what was needed and they completed the repair quickly. I would recommend to others.
    Julie - October 2017
  • They do a fine job. They explained what was needed and they completed the repair quickly. I would recommend to others.
    Julie - October 2017
  • They do a fine job. They explained what was needed and they completed the repair quickly. I would recommend to others.
    Julie - October 2017
  • Always honest, fair, explain the problem and cause, not just the solution. Out of the six vehicles I have taken through there, not one time have I been charged outrageously, or been told I have wait for my vehicle, completed when promised. 110 percent customer satisfaction.
    Adam - October 2017
  • I come here all the time for oil change, brakes and tires. These guys are honest, quick and courteous. Prices are competitive.
    Ken - October 2017
  • excellent service
    Micheal - October 2017
  • The Crew at this location are very personable.
    Bryan - October 2017
  • I was pleased with the prompt service and great price on my recent oil change. My first visit here, will certainly be back.. Plus a sweet compliment for my 2009 Mercury Mariner...thanks for noticing how well she is cared for...
    Jon - September 2017
  • Very quick and reasonably priced.
    Matt - September 2017
  • I love that the employees are up front and honest with you about what is going on with your vehicle. It is nice they do not try to push you into services you do not need.
    Christi - September 2017
  • Bryan the manager always helpful. Great service
    Jim - September 2017
  • The best service around
    Kareen - September 2017
  • The customer service they provide is great. You get right in at your appointment time. They look your car over and give you recommendations as to future maintenance issues, but never do a hard sell. I appreciate that.
    Jeslyn - August 2017
  • On February 6 2015, Monro Muffler/Brake did brake work on my vehicle. After 25 days, it was discovered (by another source) that the company put the incorrect master cylinder inside of the vehicle. The corporate office will not release a copy of the supplies ordered for my vehicle, saying they are internal documents. Monro's document will show that the incorrect part was indeed placed inside my vehicle, which is a very dangerous repair. $578.85 was the amount paid to Monro. Because of Monro's gross negligence, the entire ordeal cost $1607.29. This amount includes the car rental needed as a result of their faulty repair. Their corporate office was exceedingly unhelpful and unapologetic. I have provided Monro corporate copies of my original receipts from expenses incurred as a result of their actions.Thank you. Product_Or_Service: Master Cylinder, etc $578.85 was the amount paid to Monro after the vehicle was broken down, because of their gross negligence, the entire ordeal cost $1607.29. This amount includes the car rental needed as a result of their faulty repair.$1607.29 is the amount I have requested from Monro corporate as that money would not have been spent if the local branch executed their job competently.
    Mandy - August 2017
  • Staff were very helpful and friendly. Oil change, exhaust leak and A/C service all completed by Monro in a timely and efficient manner
    Olivia - August 2017
  • Been using this location since 2007. I don't prefer to take any of my vehicles elsewhere. The guys are always friendly, honest and fast. Helped me through several tough binds. Happy to have you selling tires as well now.
    Ben - August 2017
  • I come here for oil changes frequently and they are always so friendly, quick & dependable.
    Amber - July 2017
  • Helped me out! Rachel was/is awesome!
    Darin - July 2017
  • Got tires for my truck and my wifes jeep, got excellent service both times and a great deal on both vehicles
    William - July 2017
  • The manager was friendly and explained the different aspects of my car that needed work.
    Christi - June 2017
  • Friend and keep promise
    Debra - June 2017
  • Got in and out in a timely manner and had great service! They let me know what needed to be fixed soon and were very thorough. I always recommend this specific location to everyone I know looking for a mechanic!
    Breanne - June 2017
  • Price could be lower
    Michelle - May 2017
  • I purchased Kelly Edge A/S Performance tires. Great look and tread style. An inexpensive quality brand tire.
    Corey - May 2017
  • I absolutely love this shop, Bryan is the man. I took my car in for a check-up on my drive shaft and a coolant leak as well as an oil change. I am completely satisfied with the work done and the service. Bryan worked with us on the price of the work to be done so that we could afford for my car to be in the safest condition possible, I wholly appreciate the help he gave us.
    Evan - May 2017
  • I stopped in for an oil change and was greeted immediately by the friendly guys behind the counter. I was informed of the wait time,which was reasonable and the additional issues with my vehicle were thoroughly explained along with a break down of cost. Staff very friendly and personable. I will be returning for follow up service.
    Amina - May 2017
  • awesome job
    clifton - May 2017
  • I came to Monro for the first time for an oil, lube and filter. The staff was professional and polite. The value was great and the work was done in a timely fashion.
    John - May 2017
  • We use Monro for all our car issues- they are expedient at their work and are generous and make us feel valued.
    Steve - May 2017
  • Bryan Chadderdon at the Portage location on Westnedge has always given me exceptional service. I know when I call to have any service done to my car, Bryan always gets me in quickly. I have always felt my business matters to Monro. Big or small, they do it all!
    Anna - April 2017
  • Dependable service, fair prices, and honest recommendations.
    Thom - April 2017
  • Explanation of what was wrong with my tire and completion of my oil change was done with professionalism and courtesy.
    Dawn - April 2017
  • very good job and very helpful
    Verna - April 2017
  • very good gas millage
    Florinda - April 2017
  • GREAT SURVICE ALWAYS BRIAN IS THE GREATEST S. WESTNEDGE KALAMAZOO.
    Beverly - April 2017
  • Always great service!
    Tara - April 2017
  • I trust the service department to take good care of my car and feel comfortable about taking their advice as to service needed.
    Kay - March 2017
  • I scheduled a tire rotation without asking about cost. Once there, I learned that it was totally free and included an additional inspection of belts and hoses, etc. The gentleman at the desk was very accommodating and friendly. There was no pressure to do anything additional, and I walked out without paying a dime. Will definitely keep them in mind for service in the future.
    Linda - March 2017
  • Did right by me!! Had a problem with my brakes, they were able to get me in and out in under 4 hours. Thanks!!
    Adam - March 2017
  • got me in without appointment and good service
    Stephanie - March 2017
  • I sent a email to get a oil change but they did not have me on list but Brian put me in any ways. What GREAT customer service this is why I will be back. AND Brian explains things about the my car what they did and let's you know about the tires and brakes. What a great team he has very efficient.
    Donna - March 2017
  • I noticed the tires on out daughter's car were shot on Saturday at 3pm, so I called Monro. They had a new set on it by 5 pm that day! Great service.
    Bill - March 2017
  • So glad that the noise on my van was fixed.
    Tara - February 2017
  • I'm back for every oil change and they keep me up to date for all things on my car.
    Jeff - February 2017
  • Great service. Fair price.
    Andrea - February 2017
  • Great service and fair, honest pricing.
    Evan - February 2017
  • This location has served my vehicle more than several times. My go to shop! I always recommend others to visit this location.
    Deleahna - January 2017
  • Courteous staff, quick waiting time, explained my car needs to me afterwards but no pressure during any of the visit.
    Emily - October 2016
  • I came in for an oil change and the staff detected a serious issue with my brakes. they gave me short term and long term solutions I felt like the staff were trying to solve the issue and not just pump up the bill like all of the other garages We go to.
    Dan - April 2016
  • The staff were great!
    Ben - August 2015
  • Drove me home, phoned with estimate, called when done.
    Jody - August 2015
  • Brian and his crew allways take good care of us.
    Holly & Tammy - August 2015
  • Everyone I have ever dealt with at this shop is friendly, professional and very knowledgeable.
    James - August 2015
  • We have been coming for several years now, no one touches our cars but Brian and his crew.
    Holly - August 2015

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Monro Muffler Brake can save you 50% over the dealer service department. Our scheduled maintenance and repair services also help protect your factory warranty. With more than 50 years of industry experience and 1,096 locations, Monro Muffler Brake is a choice you can trust in Portage, Michigan.

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Monro
6103 S. Westnedge Avenue Portage, MI 49002
Phone: (269) 323-0034
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| All Rights Reserved