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Your Monro Location:

(616) 243-4314

425 28th Street SE
Grand Rapids, MI 49548

Change Location ( nearby)

Hours of Service:

Mon:

7:30AM - 7:00PM

Tue:

7:30AM - 7:00PM

Wed:

7:30AM - 7:00PM

Thu:

7:30AM - 7:00PM

Fri:

7:30AM - 7:00PM

Sat:

7:30AM - 6:00PM

Sun:

9:00AM - 5:00PM

What People Are Saying:

  • I brought my car in for an oil change that I scheduled online. They got it done super quick and it was less expensive than I was expecting. I will definitely be going back.
    Heather - January 2018
  • Besides fitting me in without an appointment, the technician also pointed out a structural issue with my car that presented a safety issue.
    ann - January 2018
  • I went in for a brake inspection, given a range of options and was not pressured into anything that was not needed. Brent was realistic and understood what needed to be fixed and did not try to up-sell which was appreciated.
    Todd - January 2018
  • I came to Brent upset about how l was treated at another location and he treated me with a lot of respect. I also watched as he mentored his staff and felt he did such a great job. My car runs great and l feel safe again.
    Ellen - December 2017
  • I was charged for a job ($400+ for 2 different censors) when that job was not the source of the problems (Car continuously stalling and shutting off while driving). I was later told it was another problem (Catalytic converter) which is $1800. Why'd I pay $400+ for a job that didn't fix the problems. I can't afford to pay a licensed shop to guess.
    Michele - December 2017
  • I always get great service from friendly staff. There was a mix up with some parts and I was told my car wouldn't be ready until the next day. I informed them that I needed my vehicle to get to work and they stayed late to get it done instead.
    Tonesa - December 2017
  • I feel at home here and know they’re taking care of me and giving me the best quality and price. Thanks Guys!!! You’re the best!!!
    Barbara - December 2017
  • The staff was very helpful and educated me on my car.
    Karma - November 2017
  • The service was Excellent
    Wendy - November 2017
  • The grade is great for this car
    TOMMY - November 2017
  • Great service. Very accommodating!
    Kelly - November 2017
  • Always friendly and willing to answer questions.
    Cheri - October 2017
  • I will return
    ann - October 2017
  • I'm new to the area and just chose Monroe at random. They didn't have the oil my car usually uses, but were very helpful with explaining everything they were doing and what the changes were going to cost, and gave me great care techniques and tricks to keep my car running well. If I need any other services while I'm in this area I'll definitely be going back.
    Lindsay - September 2017
  • The service is fast and professional, and they work with you for what needs to be done now and what can wait til the next paycheck.
    Stephen - September 2017
  • Brought my car in had small pin hole in gas line. Took 4 days to fix then had to bring it back because they left all the lines hanging down! My hisband just went to get tires on, 4 hours later they were finally on. Went to leave they busted the door handle off on inside and said sorry but if you buy part we will put it on...what! No way, slow, wreckless, no attention to detail!
    Cari - September 2017
  • Great guys there, prices are ok depending on what you getting done to your car. Do quality work for repairs.
    Rick - August 2017
  • We got a tire changed out and an oil change in about two hours :)
    Kelsey - July 2017
  • I wasn't aware they sold tires and I got the best price and great service!
    Rob - July 2017
  • None
    Francis - June 2017
  • Brent and crew are fantastic. Always up front with me and always tell me what repairs are absolutely necessary and which ones can wait. Keep up the good work.
    Matt - June 2017
  • fast service
    daniel - May 2017
  • Brent was very helpful in my case, and I heard many other exchanges while I was waiting that assured me that every customer is treated with respect. Brent was able to give me a further discount and even offered me the wifi password. I don't know who specifically changed my oil, but another employee who helped make the experience pleasant was Dani. The price on the oil change was very low, something I appreciate driving an old car that just might die at any time! It seemed like I waited longer than at any other oil change place, but it was probably a real busy time of day or just a bunch of people coming in because of the low price. As long as my car lasts, I will be seeing the folks at Monro every 3000 miles!
    Henrietta - May 2017
  • I got all my brakes done
    Monica - April 2017
  • Very rude front desk associate, didn´t give me my estimate in paper until I asked, talking on the phone while talking to me, just wanted me to swipe my credit card before answering my questions, on top of that gave me an estimated for another repair my car needed expecting me to go ahead and make an appointment, like he was doing me a favor (No thanks! No there!) really sour experience!
    Marco - April 2017
  • oil change and tire roltion
    Donald - April 2017
  • N/A
    NAUVIN - March 2017
  • great communicator, great buy
    DANIEL - March 2017
  • I was having problems with my brakes, and the staff there was very happy to help, the owner was very kind and helped us figure out what happened and honestly it was some of the fastest maintenance I've had.
    Shelby - March 2017
  • Why set up an appointment when you as the company can't even uphold the appointment. Very disappointed and am not interested in working with Monro again. The shop is run down and the manager won't even help his tech out to help his company earn a good reputation.
    Mark - March 2017
  • Had the wrong part. Was able to get the right part and back on road.
    James - February 2017
  • Wonderful experience Super fast & great price…Thank YOU!
    Daniel - February 2017
  • I'm not happy with this visit because after I got my oil change the mechanic forgot to place the oil change mileage sticker on the windshield. I had too waist my gas and drive all the way back to the shop and get a oil change mileage sticker.
    Shawn - February 2017
  • I'm not happy with this visit because after I got my oil change the mechanic forgot to place the oil change mileage sticker on the windshield. I had too waist my gas and drive all the way back to the shop and get a oil change mileage sticker.
    Shawn - February 2017
  • Everyone was very polite and professional. Actually one of the guys pointed out a problem on my car that a previous car was suppose to have repaired.
    Letetia - February 2017
  • My experience was really good, the staff was friendly and the service was quick. I only wish that the store waiting room had WiFi to get some work done while I waited.
    Scott - February 2017
  • I do not care for Keith. He has way too many family members coming up there bothering him when he supposed to be working. He's not customer friendly. And he often forgets to reset your oil change light. The manager is awesome. But he needs front desk help. Your wait in line is extremely long.
    Letetia - February 2017
  • I was given a thorough walk through of my vehicle. I now know more about my vehicle resulting in a feeling of safety while I'm on the road. Also the educational value of this walk through is something no one can take from me.
    Hannah - July 2016
  • The Manager of the shop was very nice and friendly and made sure I understood the work that needed to be done. I didn't feel like they were trying to preform unnecessary work.
    Patricia - April 2016

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Choose Monro Muffler Brake - Because You Need to Trust Who's Working on Your Car!

Monro Muffler Brake can save you 50% over the dealer service department. Our scheduled maintenance and repair services also help protect your factory warranty. With more than 50 years of industry experience and 1,096 locations, Monro Muffler Brake is a choice you can trust in Grand Rapids, Michigan.

Our Automotive Services Include:

  • Oil Changes
  • Brakes
  • Wheel Alignments & Balancing
  • Scheduled Maintenance
  • Tires
  • Tune-Up or Engine Service
  • And more!

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Monro
425 28th Street SE Grand Rapids, MI 49548
Phone: (616) 243-4314
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Monro Muffler Brake
| All Rights Reserved