More Info
  • (Optional)
  • (Optional)

Your Monro Location:

(413) 737-3249

950 Memorial Avenue
W. Springfield, MA 01089

Change Location ( nearby)

Hours of Service:


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 6:00PM



What People Are Saying:

  • The staff was very commmunicative during my appointment about what was going on with my car. They did not push services when I mentioned that I was planning to complete them at another time. The services I hadn’t done were completed in a fast and well done fashion.
    Danielle - February 2018
  • I always come to Monroe to get my oil changed. The service is quick and I trust them to check my car for any issues.
    Ilana - January 2018
  • oil change
    Marie - January 2018
  • Every time I go it’s always a great expierience and I’m always taken care of
    Melissa - January 2018
  • Just a simple oil change
    Stacy - January 2018
  • oil change
    nancy - December 2017
  • Coupon was deceiving and indicated $49.99 for synthetic oil change and tire rotation but due to fine print, and misc fees and just one extra quart needed, bill totaled almost $83.00. Also, tires were left under-inflated and needed to add air later on all 4 tires, so that part was not checked at service.
    Steven - November 2017
  • always great
    matt - October 2017
  • I got an oil change. The crew worked hard and made sure I left at a reasonable time.
    Chris - October 2017
  • I made an apt online. Was serviced per appointment.
    Scott - October 2017
  • price is good, u can make an appointment (I recommend making an appointment because otherwise u will prob have to come back at another time.
    Carrie - October 2017
  • Awesome, fast service
    Helene - September 2017
  • Easy to make appointment, respectful service showing me the filters needing replacement, and they got right to work on my car.
    Laurie - September 2017
  • Always give me great service for all of my vehicles.
    Ronald - September 2017
  • The staff is friendly knowleable. I have an older vehicle and they've helped me figure out care and maintenance that fits my budget. The email reminder was helpful too.
    Debrah - August 2017
  • I just had an Oil change but they were so fast! The manager was very nice!
    Jamie - August 2017
  • Was really great to be able to see clearly at night, new headlight works great!
    Scott - August 2017
  • I have been going to the West Springfield Mass. MONROE service center for over 20 years, and have seen at least 3 different Managers over that time period. I have always been treated like family and had Great service no matter what I've had done. I can trust what they tell me and know that they always have me and my wife's safety first. I truly think of not only the Managers, but the staff too, as our friends. GREAT SERVICE Keep it up.
    Chuck - August 2017
  • Great service as usual.
    Eddie - August 2017
  • It was a basic oil change nothing special.
    Scott - August 2017
  • The staff was friendly and quick
    Lexi - June 2017
  • good work
    Kh - June 2017
  • The two gentlemen in the store were very polite and efficient
    Pat - June 2017
  • I brought my car in for an oil change and also to have a few other issues looked at. One minor issue I had been experiencing for over a year that I hadn't already addressed with the staff was noticed during the inspection of the car and was fixed for no added charge.
    Kim - June 2017
  • Had my oil changed took awhile to get it done only 2 guys working
    Greg - June 2017
  • Excellent service
    Jeff - June 2017
  • I love the oil they use! Good clean oil lasts a long time.
    Robert - June 2017
  • Car is good again.
    Brett - May 2017
  • I highly recommend this Munro Muffler location in West Springfield. I've had great customer service every time I've been there.
    Chuck - May 2017
  • After flushing the brake fluid, the passenger side of AC started to blow out hot air. Is it possible that some cable was unplugged and the technician forgot to it plug back?
    Leh - May 2017
  • Every time. I mean EVERY.SINGLE.TIME I go here, they fail to turn off the dashboard "maintenance needed" light. It's the first thing I check when I get back into my car. This time, my husband brought my car in for the oil change. Now that dang light is on until I can go back this weekend for them to turn it off. Make it part of your procedure!!! Otherwise, great customer service, which is why I always go back even though I know they won't turn off the dashboard light. :)
    Melissa - May 2017
  • Eddie and his crew always take excellent care of my vehicle and do it in a professional, prompt manner.
    Andrew - May 2017
  • I used them for oil change and catalog converter replacement. They are reasonable and affordable and good at quality work.
    Darshit - May 2017
  • Nice people, great service, very helpful.
    Jeff - April 2017
  • Highly recommend
    Chuck - April 2017
  • Eddie and Will take good care of me. They always explain everything and call if they find something other than what I went there for.
    Ana - April 2017
  • Eddie and Will take good care of me. They always explain everything and call if they find something other than what I went there for.
    Ana - April 2017
  • I really love my new tires I know I they will take me a long way.
    Migdlaia - April 2017
  • Synthetic oil change and tire rotation were done efficiently and in a skilled manner. Technician alerted me to wearing rear brake pads and showed me the measurements directly. I appreciated the input so that replacement pads could be arranged near term.
    Steven - April 2017
  • Outstanding Service. And the prices are great
    Shannon - March 2017
  • Quick fast service. Great customer service
    Matt - March 2017
  • Excellent service,very friendly staff
    Michele - March 2017
  • So far it's good. Always happy with the work and product they provide
    Ana - March 2017
  • Friendly people very helpful.
    Jeff - March 2017
  • The store manager, Eddie, gave 100% customer service.
    Martin - February 2017
  • William good customer service
    Alfredo - February 2017
  • The techs, and manager were very helpful and informative. They have secured my future business.
    Tim - February 2017
  • I brought my vehicle in for an oil change. The technicians found several major issues with my car. They were informative, kind, and one in particular was very thorough with his explanation of the problems and solutions for my vehicle. I will be returning and am glad that I came across this service center.
    Morisah - February 2017
  • I had trouble with the exhaust on my car and went there with no appointment. The store took my car in and got it fixed.
    Pat - February 2017
  • The service team at this shop were great, they did a superior job and treated me with respect
    Rachel - February 2017
  • I received an oil change and was told about additional safety items that needed fixing. I appreciate the extra effort to find those things so that we can get them fixed promptly.
    Michael - January 2017
  • I like going there because the manager is very honest and tells you up front what to do and what needs to be done.
    Mike - October 2016
  • Manager as well as staff really care about me, not just what they can try and sell me. Nice job guys.
    Chuck - October 2016
  • Explained everything in detail, very personable, will now no longer return to car dealer for any work, will bring my vehicle to Monro!!
    Steve - September 2016
  • The guy was honest about what needed to be done. He wasnt pushy trying to sell me everything all at once but definitely prioritized what needed to get done so I could pass my inspection.
    Cristen - June 2016
  • The manager was very nice, outgoing, knowledgeable. I just had an oil change but it was quick and while I waited I overheard his interactions with other customers. It was a very good experience and I will be back when my car needs service!
    Amanda - June 2016
  • Both the front desk man and the mechanic were very clear and helpful on all my cars need. The thing I appreciated the most is they were upfront and honest with me.
    Tammy - May 2016

Yokohama Tornante

Roadside Assistance
Select a Topic:

Choose Monro Muffler Brake - Because You Need to Trust Who's Working on Your Car!

Monro Muffler Brake can save you 50% over the dealer service department. Our scheduled maintenance and repair services also help protect your factory warranty. With more than 50 years of industry experience and 1,107 locations, Monro Muffler Brake is a choice you can trust in W. Springfield, Massachusetts.

Our Automotive Services Include:

  • Oil Changes
  • Brakes
  • Wheel Alignments & Balancing
  • Scheduled Maintenance
  • Tires
  • Tune-Up or Engine Service
  • And more!




Honoring Warranties for Over 50 Years!

950 Memorial Avenue W. Springfield, MA 01089
Phone: (413) 737-3249
© 2018
Monro Muffler Brake
| All Rights Reserved