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Your Monro Location:

(781) 519-4647

685 Providence Highway
Dedham, MA 02026

Change Location ( nearby)

Hours of Service:

Mon:

7:30AM - 7:00PM

Tue:

7:30AM - 7:00PM

Wed:

7:30AM - 7:00PM

Thu:

7:30AM - 7:00PM

Fri:

7:30AM - 7:00PM

Sat:

7:30AM - 6:00PM

Sun:

9:00AM - 5:00PM

What People Are Saying:

  • Friendly service at a great price!
    John - February 2018
  • Staff was accommodating and knowledgeable.
    Richard - February 2018
  • You cheat people and give them things they don't need. I WILL NEVER EVER support your business again, in fact I hope you go out of business!
    Tracy - January 2018
  • They were very efficient and knowledgeable.
    Janice - January 2018
  • New brakes
    Nana - January 2018
  • Ron and his crew was extremely kind, courtesy, wonderful over all
    PATRICIA - January 2018
  • Helpful service, really quick oil change
    Sarah - December 2017
  • Brought my car in for my 9am reservation to have my brakes inspected and fixed. Got a call at 10:25am saying back rotors and pads needed to be replaced. Said it would take about an hour and a half. Got a call at 1:30pm telling me they couldn’t get the pads I needed but had already replaced the rotors. Didn’t think I’d have a problem getting a brake pad at a place with “brake” in the title. At this time, we agreed to get an oil change, and I was told it would be about 30-40 min. I called at 3pm and they said it would be about 30-40 min. Called back again at 4:30 and they said it was done. Not sure when they were planning to call me but wasn’t happy about having to call numerous times to check on my car’s status. When my wife called me, who picked up the car, she said the oil never got changed. I called back and the guy said they were never able to get to it. This was 3hrs after he told me it would get done no problem. He didn’t mention it was busy or there was any chance it wouldn’t get done. When I called him back he said they had a lot of cars there and other cars were done first. He said I could bring it back and get one free. I explained that my car had already been there for 8 hrs and somehow only managed to get rotors replaced - no pads and no oil change. I have to now spend more time somewhere else getting pads inspected and my oil change.
    Josh - December 2017
  • I am a loyal customer all oil changes ect are done here
    Rose - December 2017
  • Excellent service manager and techs professional pleasant and nice
    Manger - December 2017
  • Excellent service manager and techs professional pleasant and nice
    Manger - December 2017
  • there is a newer staff this time i went in for my oil change. They were courteous and prompt.
    Rachel - December 2017
  • I didn't even know Monroe provided CV joint service. They do more than just mufflers and brakes.
    John - December 2017
  • I ordered a set of tires online and the guys at Monro did a great job getting them mounted, Balanced and Installed. The price was right, $80 out the door about half of what i was quoted at other local tire centers (if they would do it at all). I arrived when they opened and they had the vehicle on the lift within 5 minutes and the job was done in about an hour. Very happy with this experience!
    Matthew - December 2017
  • Quick and easy oil change. They're always polite even when I change my appointment times multiple times!
    Roanna - November 2017
  • I would use this product excellently and better than anyone. I've made so many deals and let me tell you this is a good one.
    Bryan - November 2017
  • This survey concerns my satisfaction with one of your service providers. His professionalism while serving my car is noteworthy. As a result, I intend to use this location for future services and parts.
    Ray - November 2017
  • After a week of going back-and-forth to get just an oil change i finally got one done and it took an hour for them to do it. Not only that the guys who did my oil change tracked car grease or oil in my car so the driver side and passenger side rugs are all jacked up. I think this will be my last time going there, customer service was horrible.
    Leann - November 2017
  • Never had a problem with the oil change, been going for a year going on 2. Very helpful workers
    Nneamaka - November 2017
  • Friendly fast service at a great price
    John - October 2017
  • Great price, very helpful
    James - October 2017
  • Tires and oil changes very good deals
    Eric - September 2017
  • When I arrived I was immediately taken care of by the team who was quite personal. I was able to drop off my car there and walk next store to the gym. Right when I got back, I received the same expedited service with a smile with no issues. I will definitely return in the near future for my automotive needs.
    Kevin - August 2017
  • Prompt and courteous service. Got me in and out quickly. Explained how much wear on brakes. Suggested engine maintenance.
    Gary - August 2017
  • No product
    Cherline - August 2017
  • These guys are great! Very helpful
    Arva - August 2017
  • Always greeted with a smile. They deliver great work and always efficient. Thank you for the great work Sal!
    Quiana - August 2017
  • Took my car in for service, the manager promptly got my car in and the team completed the service quickly..
    Doug - August 2017
  • Service here is always fast efficient employees are always pleasant I have been going here for the past 5 yrs and will continue to be a loyal customer as long as your open
    Rose - August 2017
  • Fast in-Fast out. I had appt.-took me early
    paul - August 2017
  • 3, 000 mile oil change
    Jennie - August 2017
  • Went in for an oil and they had me in and out in no time and the staff was nothing but nice, helpful and professional in every aspect.
    Gail - August 2017
  • I am very comfortable with their explanation of service needs while juggling the economics side of things.
    Renato - August 2017
  • Satisfied with service received
    Richard - July 2017
  • oil change
    Kevin - July 2017
  • excellent job, compare to NTB waste time over there.
    Barry - July 2017
  • Good oil change, fair price
    Josh - July 2017
  • The location in Dedham has a great staff that got me in at the last minute for an oil change. They worked on it it at my appointment time and it didnt take long. I was so happy that they were open on the 4th of July do that I could get this done on my day off. Thank you !!
    Alex - July 2017
  • Quick courteous service
    James - July 2017
  • I Like the on line scheduling and customer service response to verify the service will be provided.
    Mark - July 2017
  • My 11 year old Toyota 4 Runner needed a new exhaust system. The team at Munro got the job done quick, and the final bill was much lower than I had expected. I would go back to Munro for other service in the future.
    Thomas - June 2017
  • Rear brakes
    Mark - June 2017
  • I used my car for about 1.5 weeks and found that there was a noise which I thought was coming from my brakes. So, I called them and was able to get in right away. They test drove the car before they took the tires off to take a look at the brakes and there was actually nothing wrong that they can see. They took it for another test drive after and it make no noise it actually rides smooth. I must go back for them to do my back brakes.... A wonderfully satisfied customer!!!
    Irma - June 2017
  • My car was in this shop for 5 days. No one from the shop called me. I had to call them. I reported the issues with my car on saturday. Still on monday they didnt know the issues I reported. Fixed 1 of them Monday. I called on Tuesday again to check on my car. They said I had a powering steering fluid leak. Duh I told them that Saturday. Looked at it Tuesday right before I got my car back and told me the cause and will call me with a quote. Im still waiting for that quote!
    Helen - May 2017
  • Great service workers are polite and efficient
    Rose - May 2017
  • People were very courteous and professional. Repairs done on time as promised.
    Richard - May 2017
  • Great first experience. I would recommend it to anyone.
    Nick - May 2017
  • I requested my appointment online and I got a quick answer about the day and time... also I love the place because they did the whole oil change service including my tires rotation for a very reasonable price and very fast... thank goodness cause I'm always on the go. I chose the location in Dedham plaza because while they were doing the service I used the time to do some shopping that I was supposed to do and by the time I was done... my car was waiting for me :)
    Loanny - May 2017
  • I am always treated politely and fairly at Dedham Monro
    Noreen - April 2017
  • I had an appt for an oil change. My car was taken in within 5 min. Work was completed quickly and efficiently. The price is right. I have been here several times for an oil change and occasionally have had other work done.
    Theresa - April 2017
  • I chose this place because it is located on next to nice shopping mall. It's very convenient to go shopping on foot during waiting time of a service. I visited here on Sat in Apr. (Just day before of Easter) At a reception desk, a male staff was really polite and friendly. (He looks like a store manager.) I ordered oil change (conventional oil) with coupon and it was done withing 40 minutes or so. Just one thing I'd like to add is a steering wheel was got lightly soiled after service. Maybe it was from oil of the car. I wiped the stain with hand sanitizer and I could remove all.
    Aya - April 2017
  • I came in for an oil change. Someone was able to take me right away, the gentleman at the desk was very friendly. I was in and out in no time. I'll definitely go there again.
    Michelle - April 2017
  • I appreciate the time and attention to my Jeep. I felt the employees were honest about cost and even helped me get a discount! Will for sure be coming back.
    Katherine - April 2017
  • Taken in on time. Explained services and cost. Good value for services received. In and out quickly.
    Gary - April 2017
  • Representative was courteous and kept me informed of my repair process Work was done promptly and professionally Great experience and will continue to use this location
    Richard - April 2017
  • Always been satisfied with oil changes. With low prices and coupon discounts. On my visit to have an oil change last week I had the pleasure of meeting the store manager, Andrew Pearl. While waiting for my car to be supervised I observe him greeting customers and also heard him on the phone. I was very impressed of the friendly, polite, and helpful way he talked and gave advice to every customer; how he suggested ways to save them money. He acted and sounded so sincere that I was compelled to ask if he was the owner. When he told me he was the manager I was pleasantly surprised, and told him so, because he represented the store as if it was his own, with pride, efficiency and the best "Customer Service" I've seen! I told him I would bring my car there for all its services, as as long as he'd be the one I talked to about what services my car needed, because I feel I can trust him. Needless to say I walked away with his assurance and his card!
    Candida - April 2017
  • I had a good experience at Monroe's Muffler for my oil change. I was seen right away with no appointment and was there for less than 20-30 minutes. I recommend Monroe's for your oil changes.
    Cindy - April 2017
  • Can only say so far, so good!
    Lilly - April 2017
  • Andrew is great- communicates and sets up appointments and expected wait times in a fast and friendly way. if another guy is in the front- you do not know what you are going to get. overall, i've had a good experience at this monro with my oil changes
    Rachel - April 2017
  • I appreciate the fact they know me by name and recommend service, keeping an eye out for any future problems. Sometimes they seem a little overwhelmed, but definitely make me a repeat customer!
    Katherine - March 2017
  • As usual, I got a great and timely oil change, which is why I keep coming back to My bro for my oil change and lube service.
    Dan - March 2017
  • Manager was very professional & helpful. The work was done on time and correct
    Rich - March 2017
  • Monro is my type, all the work done on my car was done by Monto, from Mufflers to leaks to new Battery
    richard - March 2017
  • Never never again
    Bob - March 2017
  • Very nice and they dont take forever.
    Nneamaka - March 2017
  • This location is great the employees are polite hard working and efficient
    Rose - February 2017
  • It was an awesome experience quick in and out service, despite the fact that I went in without an appointment. Location manager help me and told me about other issues in my car and how do I address them without being pushy.
    Mo - February 2017
  • good
    K - January 2017
  • The mechanics were very friendly and did not treat you like you knew nothing about cars. They also explained things and showed me what they were talking about.
    Cynthia - July 2016
  • I drive my car for UBER.. Any extended down time is money lost forever. Monro understands this, and this Denham store makes every effort to keep to promised completion times.
    Don - July 2016
  • I have been going to this shop for years and you have never broken my trust and you always deliver what you promise and never try to get me for more than needed.
    Matthew - July 2016
  • Everyone was very nice and helpful. The repair was done quickly and very happy with the quality, service and price. I will definitely bring my car back in the future! Thank you
    Kim - May 2016
  • I was having a few problems. Anytime I have gone there I was given excellent help. That is the only place I will bring my car. I dealt with all the managers and the garage guys. Always polite, and helpful!
    Annmarie - May 2016
  • I came off the street and they were able to get to me quickly and were able diagnose the problem in time for me to get to my next destination.
    Pamela - September 2015
  • (Trust ) I have gone to this store for years and trust is what you have earned from me.
    Matthew - August 2015
  • Very courteous and knowledgeable staff. We will send friends and family for work at that location.
    Mark - August 2015
  • Charlie at the front desk and Mike the technician were both pleasant, personable and professional.
    Tom - August 2015

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Monro Muffler Brake can save you 50% over the dealer service department. Our scheduled maintenance and repair services also help protect your factory warranty. With more than 50 years of industry experience and 1,106 locations, Monro Muffler Brake is a choice you can trust in Dedham, Massachusetts.

Our Automotive Services Include:

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Monro
685 Providence Highway Dedham, MA 02026
Phone: (781) 519-4647
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