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Your Monro Location:

(413) 594-9161

451 Memorial Drive
Chicopee, MA 01020

Change Location ( nearby)

Hours of Service:


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 6:00PM


9:00AM - 5:00PM

What People Are Saying:

  • Hi I’m New to the Chicopee area. I was greeted by a lovely young lady that assisted me via phone and during my appointment. The service was prompt and in my budget. thank you monro for all that your company is doing.
    CTS - March 2018
  • Great service. Great people
    Stephen - February 2018
  • Being a busy weekend after a snow storm and going in mid day requesting and oil change to be told they were booked solid until Sunday. I explained to the manager I work Sunday - Thursday. Then asking where they may recommend I bring my vehicle since they couldn’t do it. The manager there made it a point to squeeze me in and get the job done. Never declining business and doing what’s right for the customer, what a job well done!!! I had to return later on couple hours later, but the service was office and the wait was very respectful!!! Chicopee Store YOU ROCK!!!
    Tom - January 2018
  • Had my tpm sensors replaced, so far so good
    Jaime - January 2018
  • Manager Jeff is easy to work with, and pretty honest. I have a few vehicles and l bring them there.and so far haven’t been disappointed.
    Jaime - December 2017
  • Excellent, as always.
    Stephen - December 2017
  • Brought my car in for a walk in repair and they got me road ready in about an hour and provided clean, thorough, and friendly service. Not he first time I have been impressed and pleased by their work and not the last time I will bring my car to be serviced here at Monro Chicopee.
    Dakota - October 2017
  • Jeff and his crew do an excellent job servicing my vehicles
    Steven - October 2017
  • I've now asked them to look at an intermittent squeal twice. There first time I was told there was probably some dirt on the belt and it would stop on its own. Several months later, having not stopped, I ask them to address it again when I'm in for an oil change and they tell me that it's just that the belt needs to be tightened, so I give them permission to tighten the belt and the second time I start the car after they're finished, there's the squeal, as loud and obnoxious as ever.
    Daniel - August 2017
  • The Monro Muffler & Brake Shop on Memorial Drive in Chicopee, Massachusetts is truly Outstanding! I've been taking my vehicle there for many years and I have always been impressed by their friendly customer service, professionalism and genuine concern for 1998 Pathfinder. This shop is honest, reliable and they help their customers save money. A special note of appreciation is given to Mr. Granger who always goes the extra mile for his grateful customers and his highly motivated Mechanic, Mr. Mercado who provides the very best in automotive services! Job Well Done! PFD U.S. Marine Corps (Ret)
    Paul - August 2017
  • Quick awesome!
    Rebecca - July 2017
  • Everyone is always nice, and they get the job done.
    Candace - July 2017
  • The service was performed within the time specified.
    Stephen - July 2017
  • Sean the asst manager was very professional and took great care of me
    Jerry. - June 2017
  • These guys do not have proper install and removal tools , screwdrivers are not for taking seals out , I brought my vehicle in for transmission service and tail shaft seal the tailshaft seal never got done and still leaking but I was charged for it ,the manager did give a refund slip the next day says check is sent from corporate. On the same car an alignment was done and the car pulls to the right hard. Another one of my vehicles, I had them reseal the transmission because another garage didn't do it correctly and leaking so I brought in also , the guy working on it didn't have a tourqe wrench for proper tightening of transmission pan bolts he didn't have any idea about the sequence of tightening a pan the fluid level indicator on the dipstick was not being read correctly by him either. This guy was pulled off another job to do my vehicle but prior to that the manager drained the fluid out of the transmission drain plug never letting him know it was loose , it was only tightened when I mentioned his manager never tightened it. I also have a clunk in my front end and was told replace the tierod ends that's the problem and charged for a wrong diagnosis with the clunk still there My front end also was aligned on this other vehicle and its way off . I will be calling tommorow for a refund for 2 alignments , tierod ends and labor I was charged .
    Mr - June 2017
  • Service is always quick and they don't try and upsell
    Ronald - June 2017
  • Always great service
    Robert - March 2017
  • Ive always found the customer service to be great and the services requested to be done well and honestly
    Summer - March 2017
  • Nick and Jose in store 71 are awesome they always fix my car right the first time. And always tell me what I'm gonna need and give me a reasonable price...
    Fran - March 2017
  • Excellent service as always.
    Steven - March 2017
  • The guys at Monro in Chicopee mass always go out of their way to make my appointments as painless as possible.
    Lee - February 2017
  • They were accommodating with an appointment time which is great because I work overnights! They also weren't initimidating for repair when they found other things that needed to be fix, which is really nice as a female!
    Daisy - January 2017
  • I went for an oil change and asked if possible, they could look at the brakes. They said it wouldn't be a problem, I was very pleased with the service!
    Christina - June 2016
  • The service was professional and my concerns were addressed in a timely fashion.
    Jackie - September 2015
  • Store manager - Alan I have dealt with there for the last couple years for all maintenance and service and he provides excellent vehicle service and customer service with his extensive knowledge of the industry. He makes it easy to be a happy repeat customer.
    Adam - August 2015

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Choose Monro Muffler Brake - Because You Need to Trust Who's Working on Your Car!

Monro Muffler Brake can save you 50% over the dealer service department. Our scheduled maintenance and repair services also help protect your factory warranty. With more than 50 years of industry experience and 1,107 locations, Monro Muffler Brake is a choice you can trust in Chicopee, Massachusetts.

Our Automotive Services Include:

  • Oil Changes
  • Brakes
  • Wheel Alignments & Balancing
  • Scheduled Maintenance
  • Tires
  • Tune-Up or Engine Service
  • And more!




Honoring Warranties for Over 50 Years!

451 Memorial Drive Chicopee, MA 01020
Phone: (413) 594-9161
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Monro Muffler Brake
| All Rights Reserved