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Your Monro Location:

(860) 569-7037

431 Main Street
E. Hartford, CT 06118

Change Location ( nearby)

Hours of Service:

Mon:

7:30AM - 7:00PM

Tue:

7:30AM - 7:00PM

Wed:

7:30AM - 7:00PM

Thu:

7:30AM - 7:00PM

Fri:

7:30AM - 7:00PM

Sat:

7:30AM - 6:00PM

Sun:

Closed

What People Are Saying:

  • Tony - Your customer service representative Tony at the East Hartford garage is a real asset. He chooses to sell your products and services in a manner that leaves the customer with the feeling he is on our side of the engagement. Great service and timely turnaround. Thank you.
    Dan - January 2018
  • there are complementary safety checks, that will be done with much care
    Shrishail - January 2018
  • Went in for an oil change and the service was excellent! Always a friendly staff! Very informative and helpful! I always recommend this location to others!
    Sherona - December 2017
  • Nothing ever bad at a visit at Monroe I been going for 16 years plus
    Raymond - December 2017
  • Ride very nice and very quiet.
    Jim - December 2017
  • I arrived without an appointment, was told about an hour. I was done and walking out the door. 40 minutes. My oiled changed and headed home.
    Susan - December 2017
  • the job was done on time
    wesley - November 2017
  • Excellent service in a timely manner
    Tamara - November 2017
  • Convenient and quick. Nice staff, especially Tony the manager.
    Jim - November 2017
  • Service was fast, excellent, staff was super friendly & helpful.
    Nayda - November 2017
  • I've been going to Monroe in east hartford since about 2006 and this truly upsets me more then it will probably upset you to have to write something negative but I was there this past Saturday and although it was late I never believed I would be turned away due to a serious safety issue on my car you work on a couple of months ago I mean you were set to close but the two guys that were there weren't even interested in helping me what so ever one was sitting on a car playing with his phone and the other one turned me away without even looking up what they did or to even see if my car was safe to drive .I then had to try to drive home and then go to the rocky hill location the next morning which at first they were very upset when I explain what happen and promise to get me in within a hour then to be told they couldn't do anything till Monday cause they had no way of finding out what was done on my car till then from east hartford I then was forced to lose a days pay to find out it was part of my break section that was worked on but now it was the calipers and 480.00 later and two days without a car and loss pay needless to say I'm beyond disappointed. It started with lack of concern over my safety to all the rest .I've done nothing but rave about your shop and I can say I've sent so many people there over the years I just can't believe my safety meant nothing .
    Lori - November 2017
  • Went in for brake service and was advised need muffler long pipe that goes from the front to the back replaced. After spending over $680 (on a fixed income) the next day I hear some clunking under the car and taught it was something in the trunk that was loose. Holly Cow ! A few days later it sounds like my car is falling apart and no power! While I think it's strange that this muffler pipe had to be repaced since just passed the motor vehicles inspection test the day before. Hope they are not reaping people off. I should have known better to come to this place for muffler problems since this happened before when had to have muffler repaired at this place had to go in a few times to get it done right. This place suppose to specialize in mufflers -NOT SO! Hope they don't charge additional money to repair what they broke.
    Jean - November 2017
  • Tony the manager tells it like it is
    Walter - November 2017
  • I was able to quickly schedule a repair and was greeted with friendly and helpful staff.
    Michelle - October 2017
  • I have my car maintained at Monroe and am very happy with the service with no problems at all for many years
    Lorraine - October 2017
  • Went in for overdue oil change and a question on a noise. Left happy
    Michelle - October 2017
  • There is not a place I trust more
    Jessi - October 2017
  • I love these guys... I had originally gone to the Monro in Manchester & they turned me away & asked me to set up an appointment for the next day even though they didn't close for another 2 hours so I called East Hartford & they told me absolutely & to come straight over. Everyone here is so nice & personable. From now on I'm only going to them, it only took them about 30 minutes from start to finish & I even joked with them about not being able to start my car cause it has a kill switch lol.I recommend everyone going into here for your car problems they are honest and won't try to rip you off for things you really don't need like a lot of other shops will.
    Stacey - October 2017
  • Maintenance
    - October 2017
  • I was very apprehensive about finding a trustworthy auto mechanic...but ALL my worries have been relieved!!! Shane is AWESOME and really seems that he is doing what is best for the customer...he earned my loyalty after the first visit:)
    Shamichae - October 2017
  • I always have such great service at this location, also very honest and friendly!
    Jennifer - October 2017
  • changed my brakes super fast
    Felicia - September 2017
  • I was very satisfied with the work that was performed on my vehicle. The gentlemen that run this particular shop are always very pleasant and informative and trust I have been to your other shops.
    Diane - September 2017
  • I was very satisfied with the work that was performed on my vehicle. The gentlemen that run this particular shop are always very pleasant and informative and trust I have been to your other shops.
    Diane - September 2017
  • Always great service
    Elson - September 2017
  • Alway Great Service! Tony is AWESOME
    Bernice - September 2017
  • Great Manager and great service
    Carmen - September 2017
  • The timing was efficient and fast. The guy at the desk was kinda rude with smart remarks. I didn't like that. But, everything else was great.
    Morgan - September 2017
  • Service at the shop in East Hartford was great. Went in because heard rumbling while driving on passengers side. One of the bearings was shot and needed new joint as well. Very fast and Store Manager Tony was awesome
    Justin - August 2017
  • Replaced my bearings at a great price and on time. Great customer service each time I visit and never try to sell me unnecessary work, will definitely come back again
    Alex - August 2017
  • the service at this facility is top notch
    Wesley - August 2017
  • I've been going to this location for over 6years and they are very professional and pleasant. They get the job done in a timely manner.
    Terrisa - August 2017
  • Just Perfect! Thanks!
    Charlette - August 2017
  • Auto maintenance
    John - August 2017
  • Tony and his crew are wonderful. Always a pleasure to bring our cars here. Helpful and honest.
    Courtney - August 2017
  • I came in to the station and there was a lot of cars in the area so I thought that I would be waiting a few hours for service, but the workers there took care of me and I was surprised at how fast the turn around was.
    Leroy - August 2017
  • Always have a great experience!!
    Jessi - July 2017
  • Staff are excellent and knowledge of the service they offer.
    - July 2017
  • This location is terrific. Tony takes care of you quickly and reasonably! So far, 3 excellent experiences here.
    David - July 2017
  • Reapair emmisions control equipment
    Mark - July 2017
  • Actually when I gave my car for an oil change,they said it's going to be 45mins but later they took nearly 1.5hrs to give my car back.They donot keep their word.
    Srinagprakash - July 2017
  • Because of the way Tony and the rest of his crew do business, I don't cringe when I'm dur for an oil change, or if my brakes are squeezing. Instead, I drive either if my cars to his MM and know I'm getting the best service and price.
    Alex - July 2017
  • New parts.. job done well.
    Ray - July 2017
  • Very helpful and quick. I have brought my car in for years and would never go to another shop. Staff is friendly, knowledgeable, and trustworthy. I will recommend this location again and again.
    - July 2017
  • Tony the manager was very flexible with what I would consider a special request. Chet did a great job of telling me what needed to be done with the vehicle and why. They picked me up at home when the vehicle was fixed and then gave me a discounted rate for their efforts. What a great value! P.S. Thanks to Matt for getting me my invoice number so I could post this review :)
    Michelle - June 2017
  • Service was great. Truck got oil change and inspection. Couldn't be happier
    Michelle - June 2017
  • I always go to the Monro in East Hartford. They are efficient, thorough, and honest.
    Lisa - June 2017
  • Chet and Tony squeezed me in for an appointment and completed the maintenance and repairs needed on my car faster than I expected. They are honest and trustworthy with their advice, extremely fair, and very friendly! Highly recommend!!!
    M - June 2017
  • on time and completed
    Gary - June 2017
  • Oil change was done by promised time and coupon was honored. However, I asked for tire rotation and invoice stated one was done, but my tire pressure was the same as drop off so it couldn't have been done (one tire was low and when I picked up that same tire was low). I was on my lunch break, so I couldn't go back to address it. Makes me nervous how thorough everything was.
    Lindsay - June 2017
  • I feel safe and assured with the word that they have done
    Derrick - June 2017
  • Tony is excellent and I love quality service.
    Renee - June 2017
  • I use them to stop my vehicle. LOL
    Steve - June 2017
  • NO BS...great service, never over estimate.
    Joe - June 2017
  • Tony always has a spot open whenever I roll in to Monroe muffler. He listens to my concerns and doesn't upsell any products I don't need. He has seen me through three cars and each one was serviced by him and his crew. Tony has the ease I appreciate and love to recommend him to others. There's no apprehension here when deciding where my car will be serviced.
    Caitlin - June 2017
  • Excellent service, checked over the car and let me know condition of the vehicle to make me aware of any potential problems, sold me a great set of tires.
    George - June 2017
  • Everything I asked for was fixed. And was at a price I could afford. Very happy with service.
    Michelle - May 2017
  • Good service and value
    John - May 2017
  • ?????????
    John - May 2017
  • Brakes and routers are important for my family's safety
    IRMA - May 2017
  • Excellent service, very little wait time
    Nancy - May 2017
  • JOB WELL DONE! NO PROBLEM WITH PRODUCTS
    Mike - May 2017
  • I got an oil change and two new tires. Tony is always willing to work with me and my budget and not take advantage. It is always a pleasure doing business with him.
    Lakisha - May 2017
  • The guys at East Hartford Ct Monro muffler are the best! Got my truck in and inspected and problem fixed same day!
    Melissa - May 2017
  • Management and staff are the best! I would highly recommend to every person that i know.
    Carmen - May 2017
  • Tony always has a fantastic attitude and amazing customer service. He makes sure to address all of my car concerns appropriately and I always appreciate his guidance. The work he and his crew does is excellent and I trust them to keep my car running smoothly.
    Jamie - May 2017
  • Vehicle was serviced quickly
    Wesley - April 2017
  • I've Never Enjoyed Getting My Car Serviced Until I Met Tony! He Is Amazing!
    Sasha - April 2017
  • Vehicle service is always a pleasure to have done at Monro's. The staff in East Hartford are truly knowledgable and happy to assist. From entry to exit you feel as if you are amongst family,
    Wayne - April 2017
  • I've gone to Monroe twice so far & both times I've had a great experience. The guys there are very helpful and very accommodating. I will definitely return again.
    Chiquana - April 2017
  • Oil Change
    Diana - April 2017
  • Monroe treats women like they should be treated. No one is trying to get over on you and we are treated with respect and dignity. I will always come back to Monroe great place for your car needs.
    Latasha - March 2017
  • Always have good service, waiting isn't that long and personals are friendly
    - March 2017
  • Great crew!!!
    Mia - March 2017
  • Every time I go there the manager always greets he has an awesome personality and he's honest as far as what service I need unlike some places
    Rosalyn - March 2017
  • Had muffler repairs done. They fixed what was needed, did not try selling unnecessary parts and did great work. You can trust these guys.
    Michael - March 2017
  • Very dilivent and customer satisfaction always present.
    Ivonne - March 2017
  • I would come back again. Excellent customer experience.
    Marianne - March 2017
  • I am a loyal customer here at Monro on main street East Hartford and Tony always does a great job
    Tom - February 2017
  • I love their service Tony always helps and that's not make anyone wait.He always positive and friendly
    Megali - February 2017
  • I've been coming to this shop for almost thirty years. I'm always extremely satisfied with my cars maintenance. Staff is the best. Manager is like a family member
    Marilyn - February 2017
  • Great prices on oil changes. Fast service too!!
    Charmayne - February 2017
  • I've been coming here for at least 4 years and the service is outstanding. These guys know cars and you won't be disappointed. You won't get ripped off here because they tell you the truth about your car. I recommend this location to everyone I know.
    - February 2017
  • Would highly recommend this Monroe
    Michelle - February 2017
  • Tony, the manager, basically knew all the customers coming in the door; and they knew him; as it was quite obvious they had been repeat customers. This was my first time to the shop and it was a pleasant experience. The staff was pleasant, quick and knowledgeable. I plan to go there again in the future for sure.
    Mark - February 2017
  • did good oil change
    Wesley - February 2017
  • Tony and his crew are always great to deal with. Quick and efficient, and priced right. Only thing it needs is a waiting room uograde...
    MICHAEL - January 2017
  • Confident in job done right and nothing added that isn't necessary. Always good service. Customer comes first here. Tony turned the waiting area heat up for me too.
    Marilyn - January 2017
  • The staff at Monro always goes above and beyond. I appreciate Tony's winning attitude. It shows he loves what he does. Thanks so much!
    Charmayne - September 2016
  • The manager was extremely kind, quick, and thorough. I was very impressed with the experience.
    Deborah - August 2016
  • The fact that I walked in ,with no appointment. On a very busy Monday mid day. And I was greeted by my first name by management (Tony). And he said yes to my oil change.
    Veronica - July 2016
  • Tony the manager was very pleasant to talk to. He explained in detail what I needed to repair my brakes and gave me a written estimate, which was a very fair price. I was very happy with the work that was done and the time it took to get the repairs done.
    Steve - June 2016
  • Tony took the time to explain the work that needed to be done and gave me advice for future work to be done as the car ages. I will definitely have my cars serviced at this location in the future, as I trust the people working on them.
    Chad - April 2016
  • Tony the manager, and his staff, are always the utmost professionals and give the best service I've found at any repair shop. Honesty is hard to find these days in this industry, but I trust Tony and his staff.
    Luis - September 2015
  • Tony is always upfront about what needs to be done and he does a great job. We had to wait a little longer than usual for my tire since it needed to come in from another shop and Tony took a few minutes to talk to us and chat. He has amazing customer service skills.
    Jamie - August 2015

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Monro
431 Main Street E. Hartford, CT 06118
Phone: (860) 569-7037
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