Our overall satisfaction rating is ALL STORES OPEN JULY 4TH!
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Your Monro Location:

(614) 360-3925

1390 North Hamilton Road
Gahanna, OH 43230

Change Location ( nearby)

Hours of Service:


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 6:00PM


9:00AM - 5:00PM

What People Are Saying:

  • On time, friendly service
    Michelle - May 2017
  • I have been going to this store for 10 years! They know who I am and I feel comfortable taking my car there!
    Lauren - May 2017
  • Brake pads wore down. They identified the problem within 20 minutes and fixed it within 4. Brought it in at 8 and got my car back, completely fixed by 1pm the same day. It is completely fixed and has no problems.
    Ester - May 2017
  • Needed 4 tires and took advantage of buy 3 get one free promotion
    Jeremy - May 2017
  • Herb could not be nicer
    Kathy - May 2017
  • I went in to get my brakes checked as I could hear them starting to whine. I was told that the rears needed pads and rotors so they got done. The service was quick, but the price (over $400) surprised me. Admittedly, it's been quite a while since I bought brakes and my car requires a specialized kind. The only downside to this experience is that my brakes are still making the same noises! I'm now starting to wonder if they missed something on the fronts and I can't wait to see how much those will cost.
    Joe - May 2017
  • I actually gave Herb a hard time regarding the price of my oil change. He responded perfectly and called other places in front of me to compare prices. He didn't say who he was or anything. He simply picked up the phone and called competitors asking for the cost of an oil change, tire rotation, etc. They were BY FAR the lowest prices and the nicest people. Just yesterday, my car broke down and I had it towed to Herb and Monro Muffler. No only because of the guaranteed lowest prices, but because of his honesty. He told me "I'd rather you go somewhere else if you think we don't do fair, good work here." I respect that.
    Brian - May 2017
  • Lost power while driving. Luckily was right outside of my local Monro when the issues occurred. Few hours later, the problem was resolved.
    Jeremy - May 2017
  • Great service! I come here all the time.
    Antoine - May 2017
  • Fast, friendly and fair.
    Melissa - May 2017
  • The customer service here is superb! I came in to get my brakes changed and it turned out my brakes weren't bad at all. Most places would lie just for the profit. I got my brake fluid changed and my wipers done. I also thought it was great service that they told me to come back to check my lug nuts for safety. I'll be coming back when my brakes actually go bad.
    Paige - May 2017
  • Overall great service time and time again!
    Scott - May 2017
  • The prices aren't terrible compared to many places, however it was still on the high end. They didn't try to convince me to buy stuff I didn't need which was nice. The brakes I got put in are nice, good stopping power and quiet.
    Keagan - May 2017
  • Always friendly, always knowledgeable. My last visit was an engine issue that needed to be serviced by dealership, and I was told that with a smile and no charge. Trust is hard to come by in auto mechanics, and I full trust Herb and the staff at Monro New Albany, Ohio.
    Timothy - May 2017
  • They were the only local store that could see me the night my muffler broke. They had it fixed about 16 hours after it broke. It was wonderful!
    Ian - May 2017
  • I choose Monro Mufler/Brake for my oil changes everytime! I schedule an appointment, they take it in on time or early and I am out the door ready for the next 3000 miles!
    Lynda - May 2017
  • Great price, great customer service, I always enjoy the promptness of the services provided.
    Christina - May 2017
  • You guys are great,fast friendly and professional.
    Will - May 2017
  • The staff is professional, friendly, and an asset to your company.
    Judy - April 2017
  • I was able to use a coupon even though I didn't physically have one with me. It saved me $12 which in my case is a lot of money.
    Kristi - April 2017
  • The guys at the Gahanna Monro on North Hamilton always take good care of me. They are very friendly and courteous!
    Elizabeth - April 2017
  • service was great
    Josh - April 2017
  • Herb, the manager is fantastic. He always takes care of me. I bring 5 cars in for service because of Herb.
    Bruce - April 2017
  • Herb, the manager is fantastic. He always takes care of me. I bring 5 cars in for service because of Herb.
    Bruce - April 2017
  • My vehicle was inspected and repaired.
    Lee - April 2017
  • Good service, very timely and cordial.
    Paul - April 2017
  • Been going to these guys for years. Very honest, they do a good job, they have a good reputation. Thanks guys!
    Amber - April 2017
  • Great team , great service
    Bruce - April 2017
  • Needed and oil change and requested they look into looser handling characteristics than I remembered. Mgr Herb and his team set up and appointment and phoned to remind me of struts they mentioned several months ago that were getting loose. (They are original equipment) Picked up the vehicle when they said it would be ready. They gave me an estimate of what was needed for the handling issue and I was out the door. Very happy and grateful for their excellent and professional service. I've been in and out of many service departments in my years and these guys have captured the secret combination of service, smiles, attitude, customer relations and excellence everybody else is still looking for! Mgr Herb and technician Jason are two of the best! Thanks again Monro for a very satisfactory experience!
    Robert - April 2017
  • The sales representative was very friendly.
    Dorthy - April 2017
  • From customer service to labor Im satisfied.
    Karletta - April 2017
  • I always get the best service and discounts I am entitled to.
    Walter - April 2017
  • Dropped my vehicle off for an oil change. New vehicle so no issues with what needed fixing. I had brought in a car prior to owning this and they were always GREAT with what needed done ASAP or what needed to be done soon.
    Rob - April 2017
  • Herbert was so nice and walked me step by step on what was going on with my truck. They got me all fixed up and ready to go the same day
    Stephanie - April 2017
  • Once again the fellas in the shop came through for me. Professional, thorough and honest.
    Troy - April 2017
  • The store was conveniently close to my house and staff helped me replace my tire quickly
    Ali - April 2017
  • Car would not start. AAA tested and said battery bad. Only 1 1/2 years old so returned to shop where purchased. They immediately checked and replaced without question or cost. I was impressed.
    Robert - April 2017
  • We came in when we noticed our tire had gone flat, called ahead, stopped in and the whole thing was finished in no time flat. Absolutely no complaints.
    Bryan - April 2017
  • small problem after car repair was resolved quickly
    Tim - April 2017
  • Facility is clean and the staff is both friendly and professional. My appointments have been timely.
    Roslyn - April 2017
  • Done great work in balancing the wheels. Almost perfect.
    RANJITH - April 2017
  • Great Hospitality...
    RANJITH - April 2017
  • I knew my car was in good care when I took it there
    Michaelbohanon - April 2017
  • I have gone to Monro and the staff is wonderful. I am always satisfied and will return. Price is competitive. I am always called and told what is wrong with my vehicle so that I can make an informed decision on the repairs to my car. I never feel pressured to make any purchases that is out of the range of my budget. The gentlemen are always lighthearted and friendly I have recommended Monroe to family and I will continue to go to Monro when I need repairs to my car Thanks. For the hard work and fast and friendly service
    Tommy - April 2017
  • I had a oil change and my car was done and it took the man behind counter 30 min to do paper work. My daughter's car was done same time as mine and she also had an air filter and car and paperwork was done within 3 min. I paid for both and he kept telling me I'll be with you in 1 min.
    Penny - April 2017
  • The people were helpful and answered my questions
    Sarah - April 2017
  • I've been to this location several times for various car things like oil changes, brake replacements, new tires and a whole lot more. I went in this time because my car was making an AWFUL noise. Turns out there was a rock stuck in my brakes! They removed it for free and assured me that there was no damage. What I'd assumed to be a huge problem was only a small rock! They were very friendly and got it taken care of quickly. I'll be back here again the next time I need something done to my car! Very consistent and great service here every time.
    Jessie - March 2017
  • Been going here for years. always satisfied
    Jim - March 2017
  • I love getting my car service at monore they tell what's wrong with ypur car up front and give you a print out to keep you informed about the products and the prices
    Angela - March 2017
  • Car was serviced in the time promised, tires rotated and inflated and service computer reset. Very courteous staff. Can't ask for much more!
    Steve - March 2017
  • Good job. Done when promised.
    Austin - March 2017
  • Made appointment for late in the day and they were able to get my oil change and tires rotated in 45 min. No nonsense that I need several things repaired/replaced like the other shops.
    K - March 2017
  • Work done in a timely fashion
    Rob - March 2017
  • Great service as usual. Finally found an auto service center I can trust with friendly staff.
    G-man - March 2017
  • I'm a loyal customer to this Monroe shop, and they have yet to disappoint. Good job guys!
    Doug - March 2017
  • great service
    Bill - March 2017
  • I got what I was looking for. Timely service with appointment.
    Dustin - March 2017
  • I appreciate the honesty of the staff and not trying to "over" sell on services.
    Matt - March 2017
  • They always make me feel welcome
    Michelle - March 2017
  • I used the Monro location in Monroeville PA before moving back to Columbus. Now I'm using the Hamilton Road location,and I am every bit as satisfied. I just wish all the locations had interconnected computers so that car history would follow me.
    Elizabeth - March 2017
  • I always receive an explanation of the problem and how to resolve. The manager (Herb) is always helpful and friendly....and so are the mechanics.
    Timothy - March 2017
  • I was able to get a next day appointment. They told me what the regular maintenance was and what I actually needed. Plus they looked up a whole bunch of deals and coupons to help get the price down as much as they could. They're always really honest and I never feel like they're trying to push something I don't need.
    Maria - March 2017
  • I received great service. They were quick and efficient. They did not try to force-sell me anything.
    Sonya - March 2017
  • The workers did a great job on repairing my car' tires and everything else that needed replacement.
    Adam - March 2017
  • Took care of my car at the appointed time and got it done in a decent amount of time...
    Brandon - March 2017
  • I went in for an oil change, a tire rotation, and an overall inspection. The guy that helped me was very friendly and most importantly honest. I asked him how my battery was because I knew it was going bad. Instead of just trying to sell me a battery he walked me through the read out they did and told me it had some life left but not a whole lot. I went ahead and had them put a new battery in. I didn't feel like anyone was trying to sell me parts or services I didn't need. They were just helpful and honest!
    Rachell - March 2017
  • I've been loyal to this shop for years because of there quality of service.
    Patrick - March 2017
  • Monro in Gahanna, OH has been a trusted service provider for my family vehicles.
    Rob - March 2017
  • I was happy with the service and price. I'd definitely get my car serviced here in the future.
    Steven - March 2017
  • I went in to get an oil change that came with a break and rotor inspection. The oil change was fine but they didn't mention anything about my rotors until I brought up the bad vibration when I hit the brakes, then I was told "hats normally means your front rotors need changed. I feel they weren't even looked at. I was also told that I needed 4 new tires nevause the insides were really worn. I asked if they would last till the end of the month when I had the extra money and I was told "good luck"
    Scott - March 2017
  • Went in for a routine oil change and didn't have a lot of time to wait. They got my oil changed, along with a free tire rotation and a few other things I think? All in about 10-15 minutes!! The people there are very friendly and the service was fast and done correctly the first time! I will certainly be back at this location again!
    Jessie - March 2017
  • Very good service
    Gerald - March 2017
  • Had a tune up and timing belt.
    Donna - February 2017
  • Great service, will definitely return
    Linda - February 2017
  • Polite, efficient, and excellent work! What more could a customer want.
    Joel - February 2017
  • Very professional and honest.
    Monique - February 2017
  • Pleased with store personnel
    Tim - February 2017
  • I liked getting my brakes fixed fast.
    Anna - February 2017
  • Quick, Friendly Service. Never a complaint.
    thomas - February 2017
  • Went to get an oil change and 4 new tires. Cheapest price in town. Quick and awesome service
    Thomas - February 2017
  • Herb and his crew do fine work
    Mike - February 2017
  • Good price and courteous
    Thomas - February 2017
  • The staff was knowledgeable and helpful. Did and oil change, changed some belts and balanced my tires. They also had me come back after 25 miles for a free tire check up to make sure everything was in working order.
    Allison - February 2017
  • Made my appointment online - for same day oil change and tire rotation. Service was fast and friendly.
    Shannon - February 2017
  • This company always make good recommendation and always offers discount or send coupons in the mail.
    Matthew - February 2017
  • Staff was great and welcoming and helpful when giving me a summary of my car's performance.
    Ryan - February 2017
  • I brought in a magnaflow resonator to the store to lessen the sound a bit from the recent custom exhaust work I had done at this shop. They were understanding and were able to work on my car right away. The car sounded much better.
    Evan - February 2017
  • I had custom exhaust done on my car with resonators delete and 2 mufflers to get more sound which sounded great was able to get in fast and worked on my car right away.
    Evan - February 2017
  • I brought my car to Monro Muffler to get my exhaust and muffler replaced. My appointment was a drop off with the intentions of next day pickup. The workers called me within the hour with the issues needing fixed and a quote. They proceeded to explain to me what they would be doing and what parts they would need to buy. My car was finished first thing in the morning and the whole experience was positive and professional. I will definitely return to Monro Muffler in the future for any car needs.
    Lauren - February 2017
  • Great customer service and appropriate recommendations! Would recommend to others
    John - February 2017
  • Everyone in the shop is friendly and helpful.
    Megan - February 2017
  • The best customer service around. They are very thorough and informative.
    Anita - February 2017
  • The guys were very informative
    Linda - February 2017
  • I need new tires and they had the best deal.
    Robert - February 2017
  • Horable serivce took the vehicle back 2 different time and still having issue. Assisstance manager did not seem to know what he was doing.
    Eva - February 2017
  • Great service and polite employees! The job was done well and the recommendations for what was needed were spot on! Highly recommend this location!
    Desiree - February 2017
  • Went above and beyond
    Jill - January 2017
  • Easy to make an appointment as they are open 7 days a week. Convenient location. My car was fine faster then I was originally told.
    DeAnna - January 2017
  • Went in for an oil change. They did a thorough review of my vehicle and suggested some other services. I had an oil changed budgeted this month so I declined but I was glad to be aware. Don't understand why it took over an hour to do an oil change though.
    Georgi - January 2017
  • Quick and professional service
    Alex - January 2017
  • none at this time other than very satisfied. Again!
    Bob - January 2017
  • Explained the process to get fixed in a timely manner. Did not try to up sell on anything.
    @KaptainKenny - January 2017
  • I%20am%20a%20long%20time%20Customer%20and%20have%20all%20of%20my%20service%20issues%20taken%20care%20of%20there.%20I%20bought%20new%20tires%20last%20month%20and%20brought%20it%20in%20for%20a%20tuneup%20this%20week.%20I%20come%20there%20because%20of%20the%20convenient%20location%20and%20mostly%20the%20friendly%20staff.%20
    Donna - January 2017
  • The workers were polite and explained what was going on. They did the work quickly and without any unnecessary work.
    Anna - January 2017
  • I had an intermittent starting problem which required a jump start when it happened. The technicians diagnosed and took care of quickly as they promised! Great work and excellent follow up and communication. Thanks guys!
    Bob - December 2016
  • I was greeted with a smile the whole time. Excellent customer service.
    Trinita - December 2016
  • I was able to get my car in and out in no time. The service was great! Just in time for winter too!!!
    David - December 2016
  • The guys at the front desk are always professional and courteous. I never feel like they are trying to oversell me, they just tell it how it is. I've been going here now for 5 years and always feel like I'm treated fairly.
    Mike - October 2016
  • They went above and beyond to make sure my car was safe and did not do things that didn't NEED to be done
    Tyler - September 2016
  • Everything was done as it should have been, excellent customer service and at a good price. Thank you.
    Ben - August 2016
  • He was very honest, let me know what could wait and what needed done. Wasn't pushy about it. Even put a discount on and printed out what the next work would be and made the appt. Just really nice folks.
    Maria - August 2016
  • Everyone is always extremely nice when I bring my car in. I called at 7:30 am right when the shop opened and Herb got me in right away. I'm very thankful for all of their hard work. I will continue bringing my car in for every service I need in the future.
    Erika - August 2016
  • I showed up late in the day, and they still managed to do my repair while I waited. Really helped me out in my time of need!
    Wayne - July 2016
  • Managers went out of their way to accommodate my schedule to get service done when needed. Technicians were thorough, professional and everything was cleaned up when done. Great job by all!
    Bob - July 2016
  • I went in for a simple oil change and the team members of store 601 went above and beyond. They rotated my tires and did a full inspection of my brakes and even told me what the rattling noise was. A great experience overall.
    Nathan - July 2016
  • I was having a problem with my car and when I called and Herb had me come in right away so they could look at it. I always have a great experience when I take my car in for service at 601.
    Brandi - July 2016
  • Frank and his team are very helpful and professional. I will always take my cars to his team in the future.
    David - July 2016
  • Frank and Herb run an excellent shop. The mechanics are courteous and comfortable to deal with. Great place to take my car.
    Tom - July 2016
  • They squeezed me in because my cars brakes went out...made sure it was ready in time for me to be to work...They use every available coupon on my bill to help me save as much as possible..truly wet above and beyond to help me when I needed it most!!!
    Kylee - June 2016
  • 2 Managers on duty and both worked to repair my car on a holiday weekend without an appointment. Very pleased with service!
    Debra - May 2016
  • I went in for an oil change and was in and out in 20 minutes, which was much faster than expected.
    Meghan - May 2016
  • Everyone there was very nice and helpful! They were all very friendly and helped me as soon as I walked in. I got my car taken care of quickly and had great service the whole time!
    Jessie - May 2016
  • The managers and the Monro team do an exceptional job of making the car maintenance work a good, and sometimes a less painful costly experience. Wouldn't think of going anywhere else.
    Harold - May 2016
  • The man running the counter was polite and took care of me. He even offered to put on cartoons for my 4 little boys. He is the reason you will be getting my return business.
    Robert - May 2016
  • I always feel welcome and treated with respect at Monro. We are a frequent customer and I've never had a bad experience.
    Denise - May 2016
  • The gentleman at the front desk remembered me and my vehicle. He seemed very genuine and truthful about what he felt needed to be taken care of and what would be "ok" to put on hold for now. They don't seem out to get every last dollar out of their custom
    Cara - April 2016
  • Herb was extremely friendly and explained everything to me. He took the time to make sure I understood and even asked me about my day! I will definitely be back. It's so important to be able to take your car to people you can trust.
    Tesia - March 2016
  • Great communication with Frank and Herb. Always confident with their recommendations.
    Jack - March 2016
  • The associates were very friendly and very helpful during my visit, I really appreciated that they made sure I stayed informed on what they would be doing to my car.
    Jessica - September 2015
  • I called that day with a hole in my muffler and they had me come in right then and they jacked my car up immediately and had it fixed in 40 minutes. Not to mention was a lot cheaper than I was expecting which made it all that much better.
    Julie - September 2015
  • Frank, the manager, provides prompt professional service. Kudos!
    Renee - September 2015
  • I was the first in the shop at 7:30 am and I was out in 45 minutes. I call that great service.
    Heather - September 2015
  • Very friendly staff they were able to see me without an appointment and got my car fixed and on the road in about an hour.
    William - September 2015
  • We take our company cars to this Monro and the staff is always friendly and the job is always done right the first time.
    Denise - September 2015
  • The men there were very helpful in telling me exactly what was going on and what needed to be done in the future. I enjoyed my time there and I am glad I got to go with Monro.
    Danielle - September 2015
  • Very pleasant experience, great staff. Will most likely get future work done there.
    Chris - August 2015
  • On this occasion, they far exceeded expectations. They assisted in finding me a towing firm and received the car about 11am. They had it diagnosed quickly and were able to get the car back on the road safely for me by 3pm. Very impressive workmanship.
    Keith - August 2015
  • The staff was very friendly and the environment was very welcoming.
    Scott - August 2015
  • I have been going to Monro for years. Herb, the manager and all the guys that work on my car are wonderful. They are always helpful with any question I have and personable. I know they really care and want to take good care of my car. Thank you, Herb and
    Patricia - August 2015
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1390 North Hamilton Road Gahanna, OH 43230
Phone: (614) 360-3925
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