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Your Monro Location:

(315) 786-1824

829-835 Arsenal Street
Watertown , NY 13601

Change Location ( nearby)

Hours of Service:


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 6:00PM


9:00AM - 5:00PM

What People Are Saying:

  • Sat for half hour after my appointment schedule time
    Emily - January 2018
  • I will not take my vehicle any where else. I can always trust the staff to tell me what repairs need to be made now, what may need attention in the future and that the work performed will be done correct. I love this place.
    H - December 2017
  • Terrible customer service, manager was extremely rude. Second time visiting this location because it was the only place open on a Sunday. Fulton, NY location replaced my alternator in march and it now needed to be replaced again. Very dissatisfied, since I now have spent $800 at these locations. Would have given 0 stars if I could have!
    Billie-Jo - November 2017
  • John at Monro on Arsenal Street has taken very good care of me and my car every time I make an appointment. He always makes sure I am involved in the decisions and I know what options I have. I also enjoy that he calls to confirm appointments. The guys working in the shop always get things done quick.
    Jeremy - October 2017
  • I needed an oil change and inspection and they were able to get me in quickly and take care of it all while I waited
    Danielle - August 2017
  • The guys at Monro were doing a yearly state inspections and noticed my rotors and pads were terrible. They didn't just want me to take their word for it they brought me back to the car on the lift. Showed me the problem and told me they could fix it the same day. I also ended up getting new tires and they did it all same day. No pressure to buy anything or fix anything they didn't personally show me or explain to me. Incredible customer service.
    - July 2017
  • Fast knowledgeable service
    Matt - July 2017
  • Fast and great service with knowledgeable staff.
    - June 2017
  • The gentleman that works the desk/reception area is super friendly and welcoming
    Jennifer - June 2017
  • I recently purchased a used car from an individual and it needed an oil change, so I went to Monroe for that. The store manager was very friendly, informative, helpful and even told me about the Monroe Drive Card and actually did an application for me while the mechanic did the oil change in order to save me $10.00 on the oil change. The mechanic was also very friendly & informative. He pointed out things that the car needed right away, plus items that could wait a bit, but still needed to be fixed.
    - June 2017
  • Very friendly, kind staff. Understanding of my negative experiences with mechanics in the past and showed me what it meant to be a respected consumer.
    Catherine - April 2017
  • John and all the mechanics are fantastic! They all took the time to explain what should be done and answered all of my questions. They really care. I refuse to go anywhere else!!
    Sabrina - August 2016
  • They always treat me with respect. And take the time to fully explain everything.
    Sara - August 2016
  • Friendly service right from the start…Helpful throughout my entire experience. I felt very taken care of.
    Terry - September 2015

Yokohama Tornante

Roadside Assistance
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829-835 Arsenal Street Watertown , NY 13601
Phone: (315) 786-1824
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Monro Muffler Brake
| All Rights Reserved