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Your Monro Location:

(315) 539-2668

2444 State Route 414
Waterloo, NY 13165

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Hours of Service:


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 6:00PM


9:00AM - 5:00PM

What People Are Saying:

  • I went in for an oil change and some repairs to the front suspension. They did the work very well, and have always done a good job keeping my car well maintained.
    Carmela - May 2017
  • on an interstate trip for my daughter's graduation, my car broke down on the interstate. AAA towed me to a Monro Muffler and Brake which was fortunately still open. When I got the initial quote to fix the car, I almost collapsed. Upon questioning, the manager quoted the price of the replacement water pump. My son used his cell phone to find the exact same water pump at an Advantage Auto Parts for one quarter of the price quoted by Monro. If I could have left, I would have. The manager did agree to do the work if I sourced my own parts (which I did), but the initial parts quote was offensive and a complete rip off.
    Nancy - May 2017
  • I have been going here several years with no issues. I got a oil change and wiper blades this last time and was extremely overcharged, had to wait over a half hour for them to even bring my car in and I called prior and made an appointment because I was waiting. While I waited the man at the counter tom was saying I smelled great and I will get a discount for smelling so great....so weird and inappropriate. After, when I got in my car my steering wheel, car door inside and seat were filthy and it got all over my clothing. I was only given a price after I denied getting other work done and I feel overcharged because of this.
    Kara - May 2017
  • Loved the service i was provided in the Waterloo, NY location. Great staff and gave me a great quote! Shane, the assistant manager even showed me some issues with my struts! Thanks again guys!
    Cody - May 2017
  • I went to to get an oil change and inspection. That was fine. They even took off a piece of my old break line that my father forgot to do. But I asked them to check my battery for me bc it was a little difficult to get too. Well, they said they "checked" it. Yeah right. A week later I am havong problems with my vehicle and take it to another shop. Guess what? My battery was no good. So there was almost $50 down the drain to be told my battery was no good bc they had to run a full diagnostic on it. I'm super mad. What if my vehicle stopped on me? Ya. You put me and my children at risk. Never coming back.
    Ashley - May 2017
  • Asked to have tires rotated kid that worked on car told me did do it did look that bad had other cars to work on had other cars to work on short of help NOT GOING BACK
    andrew - April 2017
  • Love their hours,very professional, great price, quick service.
    Bob - April 2017
  • I brought my car in for an inspection, and the Service Team was great--they didn't lie and say that something was wrong with my car when it wasn't (like some Auto Shops do), and every member of the Service Team was friendly, courteous, and professional.
    Sonja - March 2017
  • Good service
    Mike - February 2017
  • Friendly staff, they didn't talk down to me or push me for additional work or purchases.
    Kenneth - February 2017
  • I went in for an oil change and to check out an issue I was having with my car, and I received a very detailed explanation as to what the issue was and what options I had. These guys are amazing!
    Sonja - February 2017
  • Road Hazard on Tires
    Cliff - January 2017
  • Very courteous and helpful
    Judith - January 2017
  • had back brakes and rotors replaced and front brakes cleaned.
    Holly - January 2017
  • They got me in the day I called for service and it was done at the time they gave me. They were right on time!
    Mike - January 2017
  • I arrived at the scheduled appointment time and my car was taken in immediately. It was taken care of in a timely manner. Everyone was pleasant.
    Gloria - June 2016
  • Jason took the time to explain what was wrong with my car.
    John - August 2015
Yokohama Tornante

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Save Big on Brakes at Monro Muffler Brake in Waterloo, NY!

Monro Muffler Brake in Waterloo, NY are your brake service and repair experts. Stop by Monro Muffler Brake and ask about our Brakes Forever package.

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Bring your vehicle into the nearest Monro Muffler Brake for a FREE brake inspection and new brakes in Waterloo if you notice: A LOUD NOISE, THE BRAKE PEDAL PULSATES, YOUR VEHICLE PULLS TO ONE SIDE, YOU TOUCH THE PEDAL AND FEEL THE BRAKES GRAB, YOU HAVE TO PRESS THE PEDAL HARDER THAN NORMAL.

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2444 State Route 414 Waterloo, NY 13165
Phone: (315) 539-2668
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