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Your Monro Location:

(315) 363-1901

123 Genessee Street
Oneida, NY 13421

Change Location ( nearby)

Hours of Service:


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 7:00PM


7:30AM - 6:00PM


9:00AM - 5:00PM

What People Are Saying:

  • They got me in before my appointment time, did the requested services in a timely and efficient manner, even correcting a minor flaw found in previous service. They gave me clear and understandable explanations so I was aware of what was being done and why. this all helps me feel confident and comfortable bringing my service needs here.
    Francis - December 2017
  • Got me in fast very friendly they went over 10 min then the time they told me so he apologized and gave me a discount. Very will to please.
    Katelyn - November 2017
  • The Monroe in Oneida is amazing. Everyone there is personable. They're relaxed yet professional. They tell you what needs to be done without giving you the run around. They're straightforward and honest. They're the only place I let work on my car.
    Edward - November 2017
  • The workers are all very nice and I appreciated them doing extra when I just asked for an oil change they checked my brakes and rotated my tires but I think it would be better if they asked if the customer had the extra time for this to be done I had to bring my sick baby with me and it took a lot longer than I wanted to be there for these extra things to get done
    Heather - October 2017
  • The guys there are great.
    Tiffany - October 2017
  • Always get the oil changed at this sratuon. Very satisfied with their work.
    Kathy - October 2017
  • I'm always treated with respect and always feel like an appreciated customer. Rory, the manager, is a gem!
    Tammy - October 2017
  • Car running good as new
    Nick - October 2017
  • Service has been and is "top shelf". I own four cars and Monro Muffler, Oneida is no doubt the place to go with the maintenance, tires,etc. As a result of the great service I am also a "Drive Card" member. I am a very satisfied customer.
    Doug - October 2017
  • I got my oil changed. They did a great job. The only complaint I would have is that I had an appointment at 3:30 and my truck didn't get serviced until at least 4:25.
    Max - September 2017
  • Problem was fixed in a fairly quick time
    Troy - September 2017
  • Good job fixing my exhaust.
    Misti - August 2017
  • The staff was great - didn't pressure me into anything I didn't want like most oil change places do.
    Molly - August 2017
  • I liked that they have hours that work with my schedule and even more that I could make the appointment online. Very user friendly. . The people seemed nice, but there are a few small things that I did not like.... the first is I had to call to find out if my car was done and second the change oil light was not reset after the oil change.
    Malissa - July 2017
  • Great experience
    Rickey - July 2017
  • I would give this no stars if possible. For starters they have the worst time management skills I have ever seen. Next they were so rude. Then I got in my car only to find oil stains all over the interior. They were far from professional.
    Erin - July 2017
  • Service was prompt and professional
    Pamela - June 2017
  • Only issue is I had to reset my oil gauge to 100% and had to also reset my tire warning symbol.
    Stephen - June 2017
  • Always nice there
    Maryanne - June 2017
  • I had called to schedule an appointment for and oil change and inspection for the following day. Appointment was made over the phone and confirmed. I got there the next day and they did not have me in their system. They said they'd get me in but I'd have to wait at least and hour. I declined and asked to have an appointment made for the next day. New appointment made and the next day they did what needed to be done. They did give me half off the cost for the inconvenience which was nice. Until I notice they didn't do an alignment which has always been complimentary with an oil change every time I have had one done. They also put on my bill that I declined a part/service which I didn't and was concerning to me. So, overall I was okay with the services and the fact that they attempted to make their mistake right. But I wish they would have done the alignment and spoke to me about the part/service they said I declined.
    Jessica - May 2017
  • The manager always makes sure we're completely satisfied and gives us all of our options in detail. Great customer service!
    M. - May 2017
  • I was on the NYS Thruway when I got a flat tire outside of Schenectady. It was very close to closing time when I called the local Monro Store to see if they could help me. Brian, the store manager told me to bring it in and they would see what they could do. I found out later that Kerry, the technician had asked to leave early, but stayed until I arrived. My thanks and gratitude for getting my tire repaired and getting me back on the road within an half hour.
    Bonnie - May 2017
  • They got me right in at my scheduled time for my oil change. Very professional, polite and informative on what my car needed.
    Cassandra - April 2017
  • Quick and easy!
    Pamela - April 2017
  • Nice job
    James - April 2017
  • I have been getting my oil changed at Monroe for year , they do a great job
    Cindy - April 2017
  • Knowing that they do good work and are reliable make me feel safe.
    Lewis - April 2017
  • They took me in right away and did an excellent job aligning my front end. They were very professional and did not try to sell me unnecessary work.
    Kent - March 2017
  • I needed help with my car and they stepped up to help me
    Kerry - March 2017
  • I have been going to Monroe Muffler for years and am always provided with great service and affordable prices.
    Dan - February 2017
  • I am deaf and used the online appointment option to make an appointment for an oil change. This the second time I've used the online appointment option and I did not have any problems either time. The oil changes are done quickly and the customer service is superb.
    Jennifer - February 2017
  • Always polite and helpful. I never go anywhere else!
    Kim - January 2017
  • The men were very helpful with helping me with my new car. I don't know a lot about cars and they were very informative.
    Holly - December 2016
  • I went in for an oil change.. They checked the brakes, which were down to the pads and I got new brakes. I'm handicapped and winter is coming. I shudder to think what could have happened if those brakes went out in the dead of winter. Great service.
    Faye - August 2016

Yokohama Tornante

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Auto Repairs & Service For Less at Your Oneida, NY Area Monro Muffler Brake!

Monro Muffler Brake in Oneidaperforms the same maintenance work and repairs as your dealer service department, but at a cost up to 50% less. Start saving today by bringing your vehicle to Monro Muffler Brake for all of your auto service and repair needs!

30/60/90,000 Mile Scheduled Maintenance With Dealer-Quality Services From Monro Muffler Brake.

Scheduled auto service at 30/60/90,000 miles will keep your warranty up to date, and extend the life of your car, truck, or van. We will always get your permission before proceeding with repair and maintenance services.

Monro Muffler Brake Auto Service Includes:

  • Oil changes
  • Brakes
  • Wheel alignments
  • Batteries
  • Filters
  • Coolant, transmission, and other automotive fluids
  • Shocks, struts, and suspension
  • Exhaust
  • And more...

Count on Monro Muffler Brake for reliable automotive service, repairs and much more!

Request an appointment online today with Monro Muffler Brake. Same day appointments available. We're open evenings, Saturdays and Sunday.


Service Savings - Up to $20 Off
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123 Genessee Street Oneida, NY 13421
Phone: (315) 363-1901
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Monro Muffler Brake
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