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Your Monro Location:

(315) 331-2223

802 West Union Street
Newark, NY 14513

Change Location ( nearby)

Hours of Service:

Mon:

7:30AM - 7:00PM

Tue:

7:30AM - 7:00PM

Wed:

7:30AM - 7:00PM

Thu:

7:30AM - 7:00PM

Fri:

7:30AM - 7:00PM

Sat:

7:30AM - 6:00PM

Sun:

Closed

What People Are Saying:

  • The guys here are all amazing. They really make sure I understood what was wrong with my car and they were able to answer all of my questions. I will always come here to get my vehicle serviced.
    Paige - August 2017
  • The repair time was longer than expected but the work was completed as needed. I received applicable discounts and felt I was treated as a valued customer.
    Paul - July 2017
  • Gets my car fixed in a timely manner and supplies great deals. Also isn't pushing to get other things done
    Sade - July 2017
  • Manager is the best
    Billie - July 2017
  • Staff was polite and made sure I knew exactly what work was being done and why in a timely manner and at a reasonable price.
    J - July 2017
  • The manager Brandon is very helpful and knowledgeable. He is willing to help and explain issues in a way that I understand.
    Amy - July 2017
  • Brandon did a great job of getting me in early on Saturday morning even when I called late Friday afternoon. I dropped off the keys, walked across the street for a Coffee and by the time I finished so was the oil change!
    Bob - July 2017
  • Service was prompt and friendly.
    Kymberly - July 2017
  • Very friendly
    elizabeth - June 2017
  • They did a thorough and competent job
    Billie - June 2017
  • Good wrk.
    Joseph - June 2017
  • Thanks so much for the oil change you did s good job
    Amanda - May 2017
  • Service Manager explained the Drive Card and I was approved right away. Technician who worked on my car explained everything I needed to know about my car and I was very pleased.
    Paul - May 2017
  • I get my oil changed at Monroe Muffler frequently and they always do a fantastic job; the employees are helpful and they get the job done right
    Diane - May 2017
  • The guys were very quick, I wasn't waiting long at all. Also very helpful in explaining some maintenance I should consider getting done to my vehicle in the near future that I otherwise would not have known was even a problem.
    Paige - May 2017
  • I only had a routine oil change done but the staff was very friendly and was a great resource.
    John - May 2017
  • Service was completed in time discussed.
    Thomas - May 2017
  • John at the Newark, NY Monro (store #49) has taken excellent care of our vehicles time and time again. We are very pleased, and thankful for his time and attention.
    Geoffrey - May 2017
  • My appointment was at 10. I dropped my car off. Then around 10:45, I got a call, I was told it looked like the problem was the ball joint. The part was in stock. I was quoted the price, agreed to the service. At 12:30, I called and confirmed the time until the work was done because I had an appointment at 2pm about 20 minutes from the shop. I was told a pessimistic estimate was an hour. At 2 my car still wasn't done. I left the shop at 2:15. The car sounds worse than it did when I took it in. Ill have to take it to a real mechanic this weekend. Every customer waiting was complaining. There were 4 other people sitting in the waiting area.
    Dawn - May 2017
  • Awesome service! Treated kindly and fairly.
    Janice - April 2017
  • Took my car to Monroe muffler for an oil change. The guys were very helpful and quick too. I've waited longer at one of those "instant" oil change places.
    Michele - March 2017
  • I was impressed with the fast service. My car was completed in less time than I every expected! The service tech and the counter gent were extremely courteous as well as informative.
    Rosa - March 2017
  • Needed an inspection and the undercarriage splash shield repaired/reattached (heavy snows) on my 2012 Prius V. Made the appointment that morning, dropped the car off, got lunch, came back and it was done...for much less than I'd expected. :-)
    Jeffrey - March 2017
  • I dropped off my SUV for a standard inspection. The guy said it would take about 40 mins so I walked over to the local grocery store and waited. About 45 mins later I walked back and saw the car was ready. He told me that the car passed inspection but the license plate light was burned out and they replaced it. $14! I asked why he didn't call me and tell me about it and his response was that it was such a small item they went ahead thinking that is what I would want. I told him a bulb like that is about $6 and I could replace it myself saving half the cost. He said that if I wanted they can remove the bulb but they would have to place a failed sticker for the inspection. At this point I realized he had me between a rock and hard place. His thinking is there is no way I'm going to go through all the trouble and drive away get a new bulb and drive back to get my passed inspection sticker. I told him I wasn't happy and that was my plan and that I was surprised they would try to pull something like that. I wasn't born yesterday. Come on man. There isn't a person alive that can tell you if their license plate light is burned out. Most people don't know they have one. He realized I wasn't happy and offered to refund the charge on the light bulb. He did and I'm not sure I'll every go back there again. It's a shame because I was a loyal customer. 4 oil changes plus two inspections every year. I even recommended their services to my friends and family.
    JEFF - March 2017
  • I was happy with theservice
    Karen - March 2017
  • I go to the Newark store quite often but I'm not sure if I'm going back. All they cared about was selling me tires and rotors. I kept telling them that my husband does the maintenance on my vehicle but they kept trying to sell me stuff. They dropped my inspection sticker in my wheel well and laughed about it. Also they didn't put my next oil change sticker on my vehicle.
    Tiffany - March 2017
  • it was a park for my admission problem
    elizabeth - March 2017
  • Thanks
    Jared - February 2017
  • Always do a great job and fast!
    Jared - February 2017
  • Always helpful
    Samantha - February 2017
  • They call to make sure if i wanted certain things done that they saw needed to be done extra and they were very friendly and understanding of prices and what i was able to get done at that time
    Megan - June 2016
  • New manager and associates working with a positive attitudes.
    Robin - September 2015
Yokohama Tornante



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Monro Muffler Brake in Newarkperforms the same maintenance work and repairs as your dealer service department, but at a cost up to 50% less. Start saving today by bringing your vehicle to Monro Muffler Brake for all of your auto service and repair needs!

30/60/90,000 Mile Scheduled Maintenance With Dealer-Quality Services From Monro Muffler Brake.

Scheduled auto service at 30/60/90,000 miles will keep your warranty up to date, and extend the life of your car, truck, or van. We will always get your permission before proceeding with repair and maintenance services.

Monro Muffler Brake Auto Service Includes:

  • Oil changes
  • Brakes
  • Wheel alignments
  • Batteries
  • Filters
  • Coolant, transmission, and other automotive fluids
  • Shocks, struts, and suspension
  • Exhaust
  • And more...

Count on Monro Muffler Brake for reliable automotive service, repairs and much more!


Request an appointment online today with Monro Muffler Brake. Same day appointments available. We're open evenings, Saturdays and Sunday.

 

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Monro
802 West Union Street Newark, NY 14513
Phone: (315) 331-2223
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Monro Muffler Brake
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