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Your Monro Location:

(978) 763-7137

194 Endicott Street
Danvers, MA 01923

Change Location ( nearby)

Hours of Service:

Mon:

7:30AM - 7:00PM

Tue:

7:30AM - 7:00PM

Wed:

7:30AM - 7:00PM

Thu:

7:30AM - 7:00PM

Fri:

7:30AM - 7:00PM

Sat:

7:30AM - 6:00PM

Sun:

9:00AM - 5:00PM

What People Are Saying:

  • This is my second time here to monro, at this location I've had nothing but good service.
    Belinda - December 2017
  • I pulled in for an oil change - my timing was perfect as I was the only customer on a Sunday afternoon. I had a couple other mechanical issues that I discussed with the service manager, and they were very receptive in looking into them. Excellent feedback from the mechanic regarding the issues and he gave some recommendations to get repairs done as the shop wasn't equipped to handle the level of repair needed. My only reservation in giving 5 stars is this - tire rotation wasn't performed, despite being advertised as included in the oil change and discussed with the service manager. They did fill up the tires to required specifications though. I know it sounds picky but my expectation was that service was to get done and it didn't.
    Joe - November 2017
  • The front counter/manager was a nightmare. He talked down to every customer who entered the shop. He was rude, condescending and a lot of attitude. I can’t believe that this is what Monroe corporate wants representing their good name.
    Unhappy - November 2017
  • Very good service
    Michael - October 2017
  • Great job
    David - October 2017
  • Thank you for great service!! My second visit and both times I was very impressed!
    Blake - October 2017
  • Front desk rep was difficult to communicate with, unpleasant and unprofessional
    Leo - September 2017
  • On a whim I decided to get my oil changed. I had a wonderful experience both with the customer service and technical sides. Thank you!
    Rhiannon - September 2017
  • I pulled up and my car was immediately driven into the bay and was lifted up to begin the oil change. I was probably in and out in under 30 minutes. Great service!
    Sam - September 2017
  • I WENT FOR AN OIL CHANGE. THE PRICE WAS GREAT AND THEY TOOK ME WITH ONLY A 5 MINUTE WAIT IN FRONT OF ME. A+++ SERVICE
    JEFFREY - September 2017
  • I brought my vehicle in, explained what I wanted to have done. I was looking for an oil change and tire rotation. During the initial diagnosis, they stated that the tire rotation would not be necessary as the ware was exactly where it should be. During the course of the service, the person in the lobby struck up a conversation with me, got to know me a little bit. It felt very personable. There was a lot we had in common, and during the course of the service the time seemed to fly by as we talked about similar likes and dislikes. I was informed that I needed a break replacement. I explained that I would be able to do it on my own, and there was no attempt to "Swindle me" into an upsale LOL. I would highly recommend returning to this location for service at any point in time. The only downside I feel is that they do not top off fluids. I would gladly pay a few extra bucks for that option, but overall still warrants a 5-star rating.
    Kim - September 2017
  • Reliable
    Ashley - August 2017
  • My wife and I have been getting our oil tire work done at Monro in Danvers for the past 2.5 years, and always experienced friendly and accommodating service. However, most recently, when we called to make an appointment, some guy named Mark answered, sounding completely inebriated. He could barely stay awake on the phone, let along schedule an appointment. We had to call twice just to get him to work with us. When we arrived, no surprise, the appointment was never entered into the system. I can't trust that kind of person to work on our cars. It's a shame because Monro always offered the best deal, but I'll be switching to another provider. It's also a shame because the service we received in the store was very friendly, but is Mark is a hirable employee, the quality is going down.
    Nathaniel - August 2017
  • Coming in for an oil change, I nicely welcomed and my car was looked at right away. Pretty informative worker who could have been a little more enthusiastic.
    Elizabeth - August 2017
  • I always go to Munro oil change, the best prices and best service, always friendly staff, great experience
    Leo - August 2017
  • My fiancé and her grandmother went to monro in Peabody and they were fast and thorough with their service. Not to mention her grandmother was the life of the party in the waiting room! The employee at the first desk was absolutely amazing and kind to her. I’ve always used Monro but that sealed the deal. A+
    Gregory - July 2017
  • My family and I only go to Monro for our auto service needs. Oil changes. Tires. Mufflers. And more. It's not fancy and there aren't 10 sales people waiting to jump on you when you walk in the door. Typically there's one guy at the desk and a few mechanics in the garage. They listen to what you need and get the job done. If there are other issues they will let you know without being pushy. They don't invent problems like I've seen at other large chains. Get in...get it done...and get out the door without feeling like you got robbed. I'll never go anywhere else.
    Mike - July 2017
  • Fast and good service
    John - July 2017
  • Always get my vehicle serviced here. Good value good people
    Jim - July 2017
  • Good tach
    Ted - June 2017
  • My car was taken in on time.Recommendations were made easy to understand. Jamie was very patient and a pleasure to talk to.
    Susan - June 2017
  • I've been taking my cars to Munroe since I got my license at age 16. They're always friendly, efficient, and educational. Everyone's easy to talk to and are always happy to answer my questions.
    Jamie - June 2017
  • I will be a repeat customer. Fair and honest service
    Debi - June 2017
  • I rolled in with a terrible problem with my back wheel, was taken care of almost immediately, treated with kindness and respect, kept up to date on progress and made to feel important. Couldn't ask for anything more!
    Ellen - May 2017
  • Great service
    Marc - May 2017
  • I shall return again!
    Suzi - May 2017
  • I always find the Technicians knowledgeable, professional and helpful. They explain in detail what work is needed and how soon it should be done. It makes maintaining a car easy.
    Paul - May 2017
  • I always head to Monro for my car's oil changes. They always have great oil change/tire rotation offers, the service is fast, and atmosphere is relaxed and professional.
    Caitlyn - March 2017
  • Made apt online the day before going in. When I did I was told that my oil change would be $35 instead of the posted $19.95 special that was posted. After a few minutes of stating why I felt it was important that they honor their posted advertisement, the manager agreed and they did my oil change. Service didn't take very long and 19.95 was a good deal - and had a free tire rotation.
    Kathy - March 2017
  • Went for an oil change...great price, fast , efficient. Pointed out one item to replace but not pressured . Will 100 percent return to get it soon. And continue for future business.
    Debi - February 2017
  • Call them for An oil change, got an appointment three hours later .
    Michael - February 2017

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Monro
194 Endicott Street Danvers, MA 01923
Phone: (978) 763-7137
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Monro Muffler Brake
| All Rights Reserved