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Your Monro Location:

(860) 440-3772

317 N. Frontage Road
New London, CT 06320

Change Location ( nearby)

Hours of Service:

Mon:

7:30AM - 7:00PM

Tue:

7:30AM - 7:00PM

Wed:

7:30AM - 7:00PM

Thu:

7:30AM - 7:00PM

Fri:

7:30AM - 7:00PM

Sat:

7:30AM - 6:00PM

Sun:

9:00AM - 5:00PM

What People Are Saying:

  • The customer service is wonderful at the New London, CT center!
    Ginny - October 2017
  • The best place in CT to get your oil changed and tires rotated for a deal of a price.
    Kelsea - October 2017
  • Great, friendly, knowledgeable atmosphere! Not pushy and gets the job done right!
    Cassandra - October 2017
  • They always help me. They are understanding an will help no matter what. An they show you what's wrong tell you about the problem they will even tell you if it don't need to be dome right away. They don't lie like other places i been to. An they will always help to get the price down if it's to high. Bob from new london ct monro is the kindest man ever an I will only take my car to him.
    Jacquelyn - October 2017
  • I had an oil change and I very satisfied with the service
    Theresa - October 2017
  • Courteous and quick p lus did all safety chks
    Steve - October 2017
  • I don't know what an oil change is supposed to feel like but my car hasn't broken down yet. I just wish they gave me the paperwork telling me all the extra work my car may need done in the future instead of just telling me.
    Gere - October 2017
  • Above and beyond, Bob and his crew go out of their way to make the service understandable, and relaxed. If there are other problems indicated, they put no stress on decision making, but give impeccable guidance.
    Victoria - October 2017
  • Great service. Courteous and honest. Actually felt like I was being helped out.
    Elizabeth - October 2017
  • Taken in right on time. quick service included tire rotation - all for less than half of what the Honda dealer charges.
    Bill - September 2017
  • gtreat service from a ftiendly staff
    gary - September 2017
  • Get oil changes frequently due to long commute. They do their best to fit me in. But when I call at the last minute they are also honest if they are just too busy and offer to schedule an appt another day.
    Dixie - September 2017
  • They are always helpful...
    Jascinda - September 2017
  • excellent price need faster service.
    john - September 2017
  • The guys wereally great! They explained everything to me in detail and went way beyond in service
    Ruth - September 2017
  • The manager at this monro muffler and breaks Robert schmeits is an excellent representation of your company on how customers should be treated he always gets to go above and beyond for all his customers even if it's something small thank you for the effort you put in for us
    Derrick - September 2017
  • Took the van (new to me, but definitely used!) in for an oil change. I didn't know what type of oil, but the guys there helped me figure out what would be best (also happened to be least expensive, yay!) And they brought the nasty air filter to my attention.
    Alysa - September 2017
  • Very nice and great price!
    Corinne - September 2017
  • Took them 2 hours to mount tires, new brakes and rotors. Brakes and tires have been great now.
    Michael - September 2017
  • Always great customer service. Always get in an out pretty fast.
    Kendra - September 2017
  • Andrew Morgan, the manager at the East Lyme Monro store should get a raise in pay. I took my car for service to two other car mechanics. I paid over $500 for an problem which was not fixed. Andrew showed me the problem, could not understand the misdiagnosis and was very accommodationg for me. They even offered me a ride if I needed. The problem was finally fixed after 2 weeks of frustration and money lost. I will always go there from now on.
    Dawn - September 2017
  • The manager Robert Schmidt is always nice and informative. Gets things done in a timely manner.
    Jamie - September 2017
  • Also informed me the engine air filter was ready to change, only $29 more to the bill.
    Joseph - September 2017
  • I love Monroe and Bob is just great. I trust them to always be honest and they are so kind. Will never go elsewhere. Prices are also reasonable. Pam
    Pam - September 2017
  • good service
    William - September 2017
  • Called about getting scheduled for an oil change and they were able to fit me in 30 mins later! Friendly and knowledgeable staff!
    Jordan - August 2017
  • Brought my car in for a slow leak in one of my tires. Turned out to be a nail. They were able to patch it for me quickly. I was surprised by how inexpensive it was. Great communication and they called me at work to let me know as soon as my car was ready. Thank you!
    Mary - August 2017
  • Were very informational and easy to understand
    Leecy - August 2017
  • Took car in for oil change and a check on a rattle. They said the rattle was a bad muffler and clamps. Had them replace, cost over $500. The problem is still there. Then they said it,s the catalytic converter. For $600 more they will fix it. The manager looked at it twice. Obviously wrong. Never going back. I was totally ripped off. Now I have to go elsewhere to find the problem.
    Dawn - August 2017
  • I had exhaust work done and they did great
    Cheryl - August 2017
  • I started getting my regular oil changes at Monro several months ago. I keep coming back because with coupons applied. The price can't be best for full synthetic with tire rotation. The guys are friendly, always accept my digital coupons, and double check to make sure I'm getting the best deal. I'll be back!!
    Shaina - August 2017
  • I needed an oil change like yesterday. Monro got me in when I had time in the early evening! Everything done on time!
    John - August 2017
  • Great people. I was a walk in and they got me in no problem. Done in a reasonable amount of time very friendly staff and knowledgeable.
    Kayla - August 2017
  • Had a simple oil change. Tech Drain the oil and let the oil pour into the drain shield and frame of truck. Did not know this till I found a pint of oil on my driveway. Brought truck back to monro they took care of the problem. I had to waste two days for a oil change .
    John - August 2017
  • Got an oil change.
    Kim - August 2017
  • Amazing place and super friendly. I never have a bad experience been going there for 4 years now.
    Kristin - August 2017
  • none
    Kathy - August 2017
  • New London Monro facility always gives me honest feedback about my car and are always courtesy and polite. I whole heartedly trust them with my vehicle. Thank you!
    G - August 2017
  • Good value for synthetic blend oil change.
    Ken - August 2017
  • Is so easy working with the guys there, I just drop my car off and when is all ready they call me for pick up, love the service
    Ariel - August 2017
  • The service is quick. They always ask to make sure they are doing what you want and the staff is friendly keeping you company while waiting for your car. My go to place!
    Amy - August 2017
  • I am a disabled desert storm navy veteran and have been patronizing shop#194 since I moved to Connecticut in 1990, getting all repairs done on all of my various vehicles, even today on my 2010 Ford Edge SEL AWD Invoice # 144137 $761.40; for a total of 26 yrs. Today's job, although expensive, saved my life, as their inspection of my brake system showed an additional problem with my master cylinder and the inability of brake fluid from operating the rear brakes, putting all of the braking strain on just the front brakes; so today I received both Total Front & Total Rear Brakes and Brake System Flush. I also was given an estimate for the Master Cylinder Repair which I have already scheduled on line for Friday August 18th at noon. Estimate #213696 $678.51 Shop#194 epitomizes professionalism, poise, tenacity, and efficiency which ultimately speaks highly of the reputation of the Monro Muffler/Brake and Service Corporation; moreover, I have never seen such a well oiled shop of devoted mechanics, staff and management, which is why I am still having my automobile repairs done here for the past 26 years. I would like to especially thank Mr Bob Schmidt - store manage of shop #194 for making my life safer, and being honest and open with me, with regard to his inspection of my 2010 Ford Edge SEL AWD mileage 72973 , and the repairs that needed to be done, and personally taking my automobile for a test drive before and after the repairs were completed.
    JAMES - August 2017
  • Great job done very quickly. Only problem was had to return next day to have my muffler realigned to stop the "squealing noise".
    Michael - August 2017
  • I'm always pleased with the customer service and the value I get for all 4 of my vehicles.
    Charles - July 2017
  • I had an alignment done and now my car feels much more safe. I didn't have a lot of money and got a good deal. Thank you so much
    Michelle - July 2017
  • The service was quick.
    Laura - July 2017
  • Oil change
    Lisa - July 2017
  • My car isn't that loud anymore
    Abby - July 2017
  • What I thought was going to be a recharge of my AC system turned into a new compressor. Ugh. Very impressed with the communication skills of all the staff. Explained how they tested it and what the job entail. We were there quite a while since getting to the compressor required a lot of dismantling. I witnessed many customer interactions and every one got the same level of detail I got. Would highly recommend them!
    Judy - July 2017
  • I drive a little farther to have my car serviced at this location because of the people that work there. They treat me with respect, are very personable, and remind me of the old time neighborhood service stations from years ago. i dont feel I am being "ripped off" when I bring my car there. Everyone is a true professional!
    Dara - July 2017
  • I couldve bought and installed the filter cheaper than what I had done.
    Isabella - July 2017
  • Brought my car in for an oil change, after 40 mins I was told I needed an air filter. Store said they did not have one, but it would be in and the oil change finished. Never happened as after they put my car up on a lift again, I was told the filter had to come from another store, so I told them to stop. It took over an hour to do an oil change and the staff lied about the air filter. Awful dishonest service. Cost 24. 64
    Andrew - July 2017
  • Only Oil Changes for Now.
    Wayne - July 2017
  • I needed service immediately! A weekend without a car? Everytime I called, they were friendly and offered to help! My car was towed in on a Saturday afternoon and rolled out of their parking lot back in full service in a few hours! My technician told me my car's problem, how'd they fix it and quoted me a price. All of the quotes were accurate and honest. No hidden costs. No surprises! Car was ready when they promised. I found a great place to service my car!
    John - July 2017
  • Could have been a little faster but other than that, can't beat the service, especially for the price!
    Alex - July 2017
  • I go to Monroe every 3,000 miles, the check everything for me.
    Mary - July 2017
  • Had my oil changed and tires rotated. The rotation keeps the tread on all tires about even, therefoor longer life for the tires.
    John - July 2017
  • Very trustworthy and professional. I'm new to area and driving and feel I can trust them and prices.
    PamelaNotchie - July 2017
  • Great customer service
    Nakiya - July 2017
  • Your car is in good hands with monro
    scott - July 2017
  • I always have a great experience at this location
    Ray - July 2017
  • The men at Monro are always super helpful. I love that they allow the customer to actually look at what is wrong with the vehicle. I won't go anywhere else.
    Leah - June 2017
  • I got a great deal on Kelly tires at Monro in New London.
    James - June 2017
  • They fixed my brake issue the same day I brought my car into the garage.
    Binh - June 2017
  • I have had no problems with any repairs done.
    Jacqueline - June 2017
  • I had issues with my brakes making a loud grinding noise. The mechanics were able to identify the root cause and were able to resolve the problem the same day. Overall I was pretty satisfy with the communication and explanation of the problem and how to resolve it. There were no problems with the new brakes and additional parts. One minor issue was I heard a squeaky noise every time my tires would rotate while driving. I brought my car back in and they fixed that issue right away.
    Binh - June 2017
  • We always bring our cars here for oil changes. They are reasonably priced, fast, with friendly employees. They also check the car over and let us know if they see potential problems. The waiting area is always clean as well.
    Linda - June 2017
  • Time for a brake job, both front and back. The guys at Monroe got me back on the road and the car runs great now.
    Don - June 2017
  • I went to the new london CT location For a oil change i had a appointment for 10:00 I asked them to look at the brakes too They did this was a 3 hour process i was angry An oul change and to looj at my breaks shouldn't take 3 hours.
    Tim - June 2017
  • Great service. The staff is professional, caring and attentive to details.
    Amy - June 2017
  • I would go back to Monroe's anytime I always do they're very friendly and kind and explain everything to you in a good way
    Carmen - June 2017
  • Ive been getting an oil change there since i got my new car and i am very happy with the service i receive. I like how they check my tires, brake pads and whatever else,
    Nicole - June 2017
  • Ive been getting an oil change there since i got my new car and i am very happy with the service i receive. I like how they check my tires, brake pads and whatever else,
    Nicole - June 2017
  • Would have been nice if the tech. would have topped off the levels as requested.
    Art - June 2017
  • I got a call from my aunt that is elderly 70 years old she has in 1999 Mazda protégé her muffler split in the middle ...the old welding job got Rusty and slightly broke off ...me being a car person I knew it would take a tap weld to fix her problem ...minor break ! icalled Monro told them I would be there , and all I needed was a tap weld I get there with my aunt , the guy at the desk told me hed "check it out " . he comes back probably 45 minutes later . I don't understand why it took that long it wasnt busy. he comes back and gives me a diagnostic and tells me it's going to be a $700 job and her whole muffler system needs to be replaced..in witch it highly upset my aunt because i exaplained to her its not a big job! and her car would be fine and not to worry ...up until that point ! i kindly asked if he could just weld it where it's broke , he quickly refused he insisted that she needs a whole muffler system needs to be replaced ... it highly upset me because I asked if he could just weld it where it's broke ...he insisted that she needs a whole muffler system. I asked him specifically just to tap world where it came apart he refused to be of any help I asked where could I go to get a tap weld because noone would spend 700$ on a 99 mazda wit well over 220k . he would not mention any other options , he just implied that it's going to be $700 for them to do anything....the look on my aunts face was so upsetting ...I told him I want the keys .....so we literally drove five minutes up the road to a mechanic at a detailing garage , he did the job on the spot for 50$ ! took him 15 minutes ! my aunts day was made ! we will never bring our cars to monroe muffeler again this was my auts first time . she was tramatized , it was my second time ' my fist time i brought my land rover to monroe and they told me 1000$ for a weld job ! they couldnt do without a gasket they couldnt get !! witch is insane ..i left & got the job done for 100$ gasket was 2$ monroe is a rip off !
    Troy - June 2017
  • Great people and great service
    Mekhael - June 2017
  • Overall good service they let me know what I need to do.
    Roberto - June 2017
  • Great
    Michele - May 2017
  • In and out very quickly with appointment.
    Ronald - May 2017
  • accomodating.
    Marilyn - May 2017
  • The people working at Monro Muffler in New London are always straight shooters and don't give the you the B.S about replacing something that isn't needed. Any chance I get I have them do my service.
    Kyle - May 2017
  • Customer service was great
    Amy - May 2017
  • I always get an oil appointment last min here and they always fit me in!
    Kim - May 2017
  • Friendly service and work was completed in a timely matter.
    Todd - May 2017
  • They diagnosed the problem promptly, took the time to show it to me, and worked diligently to get the car back to me in a very reasonable time frame.
    Phil - May 2017
  • The people at Monro are thorough and the services are reasonably priced
    Carrie - May 2017
  • Very happy with my service of a oil change
    Connie - May 2017
  • Their hours of service
    Ernesto - May 2017
  • Larry Finn, Bob and Thomas make you feel at ho.e, know just what you need and are fast an efficient
    Demaris - May 2017
  • they did an oil change this time and they did a great job
    scott - May 2017
  • Fast
    Andrea - May 2017
  • I go to monroe for oil changes and break services. I have been there over 5 times now and everytime the employees are pleasant and informative and they never try to sell me on anything I do not need. I highly recommend this shop.
    Tianna - May 2017
  • always get great oil changes great money value and service
    Holly - May 2017
  • Always a pleasure. Have been going here for years and they always go above and beyond.
    Stacey - April 2017
  • The guys there know their stuff and always get me in and out quickly, especially when I have to wait with my preschooler. Absolutely no complaints.
    Alysa - April 2017
  • We left the vehicle there due to a noise it was making and they fixed something that wasn't needed and it was still making the same noise when we picked it up.
    Doug - April 2017
  • Brakes and Rotors with work has me totally satisfied at this time. The shop always has me in and out as promised with quality work.
    Kevin - April 2017
  • 4 tires purchased in the fall - one kept losing air - after 3 trips, I was offered a new tire as a replacement.
    Lauri - April 2017
  • Got me started right on time for my appointment. Were very friendly and accommodating. As shop got busier I had to wait longer than I would've liked but that is to be expected.
    Tyler - April 2017
  • I made an appointment online and it was verified quick. I showed up and there was little waiting time. I all requested an oil change and a tire rotation. I also anticipate signing up for the Drive card so I could get a special Internet and promotional rate of $19.99 for semi synthetic oil or the Valvoline max life. I did wait in the office in the wait time was acceptable in my opinion. The attendant who seem to be the manager was named Bob Schmidt. He was very nice and took my order accordingly. However I did mark my tires with some special markings to indicate if A tire rotation occurred. I noticed that the tires did not move at all for my vehicle, making me believe that there was no tire rotation taking place. However the tread depth of each tire was identical so maybe that is why they did not change. I am not sure if that still requires rotating or not. I would come back to this location but if I really wanted my tire rotation to occur I might have press them to do that.
    Strap - April 2017
  • The service was performed as scheduled, with friendly customer service. My only concern was that the appointment was late in the day, and the crew might have been in a hurry to go home... no one offered to fill my windshield fluid.
    Jay - April 2017
  • Always go there for oil changes in and out.
    Curtis - April 2017
  • Inexpensive and a coupon too.
    Lloyd - April 2017
  • I love the way the employees interact with the customers they make you feel welcome
    Beatrice - April 2017
  • manager gives fantastic customer service
    norma - April 2017
  • Great to be able to get an oil change on a Sunday morning. Works well with my busy schedule. Great service and great people.
    Glen - April 2017
  • The job was done well and done quickly.
    Mike - April 2017
  • always have good service in store
    Kathy - April 2017
  • I satisfied the visit at Monroe. I needed to check my car and get some answers to my concerns, so I got it!
    Aigul - April 2017
  • Fast and kind
    Kayla - April 2017
  • I went to Monro Muffler/Brake to receive an oil change. It was easy to drop my car off and to pick it up after the appointment. There were no issues when I scheduled my online appointment, and the technician gave me knowledge for a high mileage oil blend that I should be using. It was a great experience at a fair price!
    Ryan - March 2017
  • Very curtious and helpful
    Jay - March 2017
  • very professional and business friendly
    Kevin - March 2017
  • Every time I run in to my local store I have a great experience, nary a wait time and the friendliest most helpful customer service reps!
    Kim - March 2017
  • SERVICE WAS FINE
    HUGH - March 2017
  • Neede tires for the wife's car, and have purchased tires here before and It was a good experience. I find the guys who run this store honest and professional so I have all my work done here after the warranty period on the car is over.
    Don - March 2017
  • During the oil change the technicion noticed the washer on my drain plug had worn, so he replaced it at no charge. Much appreciated.
    John - March 2017
  • I would use them again.. very satisfied with the overall service..
    Angela - March 2017
  • Never had an issue with this location.
    Don - March 2017
  • Services done in a timely manner. They make sure I'm on time with my oil changes when I forget. They are extremely kind and professional!
    Tahja - March 2017
  • Always quick good service for a good price.
    Rebecca - March 2017
  • Bob Schmidt's Team at the New London, CT Monro Muffler/Brake Service store are some of the best mechanics around and their honest feedback/appraisels are a unexpected service plus. Thanks Monro Team.
    Stockley - March 2017
  • Nice and friendly employees Bob is awesome when ever I have a problem I bring my car to.monro
    Sharimah - March 2017
  • The shop stood by the warranty on a tire purchased last year, but was leaking.
    Lauri - March 2017
  • Always had a great experience with them. Would highly recommend service there.
    Sabrina - March 2017
  • I like this shop, the guys have always been up front with me and have kept me from spending anymore than needed.
    DON - March 2017
  • Awesome service! Super helpful
    Andrew - March 2017
  • I made appointment for oil change and asked them to check brakes as I was hearing a noise. Mechanic found rear brake pads and rotors needed replaced. I was pleased with their manner - no high pressure to get work done. Just presented the facts and quoted a price. They were able to do the work while I waited and I have had no problems in the week since work done. I would recommend Monro of New London, Ct because of good work in addition to helpful and informative manner of employees.
    Casandra - March 2017
  • I've been going to the same monro for years. They have excellent customer service, fair prices, and they can always seem to fit in services for my car if I don't have an appointment.
    Kendra - March 2017
  • Every time I go to the shop with a problem or concern they are the utmost professionals. They go out of their way to understand what is going on and make sure that my car is safe, sound, and that I get the most for my money. A great group of gentlemen who care about their customers, their quality of work, and the brand they represent.
    Edwina - March 2017
  • These guys go out of there way to to do a good job for the customer and it keeps me coming back. Their prices are fair and that's a good combination.
    DON - February 2017
  • Able to work with my busy schedule. Economical and professional.
    Tiffany - February 2017
  • Fast and professional service
    Jonathan - February 2017
  • Great service, friendly, professional.
    Daniel - February 2017
  • always treated very well Bob the manager at the New London shop is always very helpful
    Jerry - February 2017
  • very caring, always great service.
    John - February 2017
  • There has been two time I have come here. The guys are very helpful and very pleasant.
    Lisa - February 2017
  • So glad to have been able to get the muffler service, even after the "cat" fell off, dragged on the highway, caused me to need a tow into the shop!
    Lauri - February 2017
  • Great team over at the garage- appreciate the service.
    Zac - February 2017
  • Great service and very professional
    Julian - February 2017
  • I had my oil changed. Got me right in, time to go over everything was a bit long. Suggested I change my 2 front tires as they looked "worn". I looked at them and he was right. Really appreciated it. I also appreciated the fact he did not try to pressure me into buying new tires right then.
    Kerry - February 2017
  • Ns
    David - February 2017
  • I typically use Monro for oil changes. They're usually quick enough, quite reasonably priced, and do the job.
    Andrew - January 2017
  • Na
    David - January 2017
  • Service is always prompt and completed on time. It's very easy to schedule an appointment and I feel very confident dropping my car off and picking it up at my convenience.
    Dianne - November 2016
  • Car was done early, everybody seemed happy to see me. Warned me that my brakes will need service in a couple months.
    Alysa - October 2016
  • I never have an appointment when I go there and no matter what they always fit me in. Always very good service.
    Della - August 2016
  • The staff were courteous and very professional. I'm glad to get my oiled change at this location in New London CT. I definitely recommend this location for all my friends.
    Frantz - August 2016
  • Service was performed right away. Did not have to wait. Had no previous appointment. First time customer and was not charged to have air put in my tires and one needing repair was plugged and fixed on the spot. Test driven also. Very pleasant people.
    Sara - July 2016
  • The manager of this location works well to accommodate vehicle issues that require immediate attention & gets the vehicle in the shop & explains the problem & resolve. The hours work well-flexible for working folks.
    Theresa - July 2016
  • I have complete trust in the honesty and integrity of this service center. They have explained everything to me in great detail and solved my car issue!!
    Etta - June 2016
  • I always use Monro for my car repairs specifically this store Bob the manager and the rest of the staff are great.
    Clint - May 2016
  • The service was great. And the manager of the store was very good to deal with. I had a great experience.
    Russell - April 2016
  • It got fixed, it was done in a reasonable amount of time. It was expensive, but no way around that. Plus, when I heard something that was not normal afterwards, they were very good about checking it out and relieving my anxiety.
    Carol - March 2016
  • Always very accommodating with scheduling.
    Joy - September 2015
  • I have gone to this Monro for service/repairs for 20 years.
    Jim - August 2015
  • Larry is always very honest. I trust he will take great care of my vehicle.
    Jeanne - August 2015

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Auto Repairs & Service For Less at Your New London, CT Area Monro Muffler Brake!

Monro Muffler Brake in New Londonperforms the same maintenance work and repairs as your dealer service department, but at a cost up to 50% less. Start saving today by bringing your vehicle to Monro Muffler Brake for all of your auto service and repair needs!

30/60/90,000 Mile Scheduled Maintenance With Dealer-Quality Services From Monro Muffler Brake.

Scheduled auto service at 30/60/90,000 miles will keep your warranty up to date, and extend the life of your car, truck, or van. We will always get your permission before proceeding with repair and maintenance services.

Monro Muffler Brake Auto Service Includes:

  • Oil changes
  • Brakes
  • Wheel alignments
  • Batteries
  • Filters
  • Coolant, transmission, and other automotive fluids
  • Shocks, struts, and suspension
  • Exhaust
  • And more...

Count on Monro Muffler Brake for reliable automotive service, repairs and much more!


Request an appointment online today with Monro Muffler Brake. Same day appointments available. We're open evenings, Saturdays and Sunday.

 

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Monro
317 N. Frontage Road New London, CT 06320
Phone: (860) 440-3772
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Monro Muffler Brake
| All Rights Reserved