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Customer Testimonials

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  • 03/28/2018

    Great experience! Clean store...friendly staff.

    -- Sophia (Watertown , NY)

  • 03/28/2018

    I was greeted as soon as I walked in. The gentleman helping me was knowledgeable and explained everything that would be done. The service was much faster than I expected. The staff checked on me while I waited. Also, something people often leave out - the waiting area was very clean and the magazines were even organized:) I am now a customer of this location and will be recommending it to family and friends.

    -- Matthew (E. Hartford, CT)

  • 03/28/2018

    Fast Friendly complete service done right first time

    -- Darla (Indiana, PA)

  • 03/28/2018

    great service

    -- Darla (Indiana, PA)

  • 03/28/2018

    I used to be a regular customer at Monro until I started seeing new faces each time I came in and always got questionable service. The young man Bryan behind the counter was so nice and honest I truly felt like he cared about my car, I will be telling my friends and family to go see Bryan for their car needs from now on

    -- Kenneth (Mt. Pocono, PA)

  • 03/28/2018

    Excellent Customer Servic

    -- Rashim (Newington, CT)

  • 03/28/2018

    Been coming here for awhile. Great service, Rick the manager is great, explains everything and remembers me from visit to visit. Great location.

    -- Jeffrey (Kingston, PA)

  • 03/28/2018

    the tire is fine

    -- Kevin (Syracuse, NY)

  • 03/28/2018

    I was happy with the service of my brake.

    -- Khim (N. Tonawanda, NY)

  • 03/27/2018

    Very friendly staff quick and efficient service

    -- Dana (Schenectady, NY)

  • 03/27/2018

    I really liked the oil change options because my car requires that I use full synthetic and the price - lowest in town and they included a tire rotation at no charge! The waiting room and bathroom were very clean and the staff was kind and shared with me things that my vehicle could use now and in the future. Would highly recommend anyone to use their services. I didn't realize that they offer tires, shocks and a lot more. Much more than just mufflers and brakes.

    -- Shirley (Watertown , NY)

  • 03/27/2018

    Very good service and feedback from Josh (mgr) and his team. This store was fast, efficient and fair with me.

    -- Luke (Erie, PA)

  • 03/27/2018

    The staff was very quick and friendly. I plan to come back again!

    -- David (Cincinnati, OH)

  • 03/27/2018

    the work was done in New Milford, CT i was returning home in PA from my daughters home in Washington Depot CT Store number 163 New Milford CT

    -- Eileen (State College, PA)

  • 03/27/2018

    I have been a valued customer for about 10 years. They have been very helpful and the quality of work has been on par. The manager Kevin is a very pleasant and knowledgeable person to associate with for whatever your vehicle needs may be.

    -- Brad (Auburn, NY)

  • 03/27/2018

    Greg and Scott were wonderful.The service was the best and done in a timely manner. I would highly recommend Monroe Muffler on Arsenal St . Watertown,New York . I am from Poughkeepsie,New York and was in Watertown under difficult circumstances; they went out of their way to help me .

    -- Sandy (Watertown , NY)

  • 03/27/2018

    Amazing customer service, annual inspection completed without a hiccup. Thank You.

    -- Sarah (York, PA)

  • 03/27/2018

    They will take care of you and do what you ask rather than trying to get you to buy into unneeded maintenance.

    -- Anthony (Hooksett, NH)

  • 03/27/2018

    I go to Monro for my oil changes. They are always extremely friendly (which is very important to me), helpful, and fast. I made an appointment for 10am and was out the door by 10:35am. They also offer great coupons on their website. I know oil changes are very basic but they would be my first stop if I had any other issues with my Accord.

    -- Amanda (Geneva, NY)

  • 03/27/2018

    I CAME IN FOR AN OIL CHANGE AND THEY ROTATED MY TIRES AND DID A FULL INSPECTION ON MY CAR AND GAVE ME SOME GOOD ADVISE ON A FEW THINGS THAT I NEED TO KEEP UP ON.

    -- ANITA (Tiffin, OH)

  • 03/27/2018

    oil change, timely and a good value

    -- edward (Archbald, PA)

  • 03/27/2018

    Very helpful

    -- David (N. Canton, OH)

  • 03/26/2018

    The quick, efficient service and work is wonderful!

    -- Amy (Columbus, OH)

  • 03/26/2018

    The feel you get from working with these mechanics is reminiscent of the old days when you had a neighborhood garage who knew everybody and kept their cars running great. Well this is true now with Dave, Devon and everyone at the Dallas (Pennsylvania) Monroe Muffler. You are not a number to them. They care! As times have changed, I started only using the dealer I bought my cars from to service the vehicles, and what a mistake that was. I found out too late, (approximately 2,000 miles after the warranty expired) that the problem I had been complaining about for YEARS now would require my engine being rebuilt. I started taking both my cars to the Dallas Monroe Muffler and I could not be happier. These guys are wonderful. Believe me, they are more than mufflers. Break systems, tires, engine tune ups, and air conditioning are just some of the projects they have done for me. They are fast, efficient and HONEST! I could not recommend them more. I fact I send everyone I know to them and have only heard the same results from my friends.

    -- Jim (Dallas, PA)

  • 03/26/2018

    Monro came to the rescue again. Thank you Mr. Martinez and your mechanics for professional work on my truck.

    -- Walt (Canton, MI)

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Monro Muffler Brake
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