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Customer Testimonials

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  • 02/17/2018

    I stop my vehicle. Ryan has been great to deal with. He always fair & honest. I trust him and his recommendations when I bring my vehicle in.

    -- Ivan (Flint, MI)

  • 02/17/2018

    I recently had my car repaired at a dealership in Columbus after an accident. After an hour in the road it began making weird noises and I was concerned about continuing to drive it. I took it to Monro Muffler/Brake in Tiffin. They identified that the tire hadn’t been properly installed (lug nuts not tightened) and also took the time to show me some of the repairs that had been made, and some that hadn’t but should have. They quickly repaired my issues, made sure the vehicle was safe to drive, and refused to take payment. I cannot recommend the Monro location at 2400 West State Street in Tiffin, Ohio, or its Manager, Keith Dale, highly enough.

    -- Celia (Tiffin, OH)

  • 02/17/2018

    Scott is the best!! I wont go anywhere else from now on! Thanks again!!

    -- Janelle (Warsaw, IN)

  • 02/17/2018

    The employees were kind. They helped me know what kind of oil I needed.

    -- McKenna (Xenia, OH)

  • 02/17/2018

    Quick and easy to come get an oil change, great price, and friendly staff! Will be back again!

    -- Jill (Oswego, NY)

  • 02/17/2018

    reliable

    -- etelka (Stoughton, MA)

  • 02/17/2018

    GREAT CUSTOMER SERVICE, GOT IN QUICKLY AND WAS TREATED PROFESSIONALLY FOUR DAYS LATER HAD FLAT AND THEY GOT ME RIGHT BACK IN TO FIX, (COULDN'T REPAIR IT) ENDED UP WITH A NEW TIRE. WAS A GREAT EXPERIENCE

    -- theodore (Cortland, NY)

  • 02/17/2018

    The people here are very friendly & willing to work with you, which is hard to find at these auto chains. I had to get new tires & an oil change...both of which I had put off for WAY too long for two reasons. First, money (obviously). Second, just being SO FED UP with how I'm treated at these auto shops simply because I'm a young woman. Being constantly talked down to and lied to in an effort to jack up the price is discouraging & infuriating at the same time. So once I got my tax refund, I decided it was time to bite the bullet & get new tires. I shopped around for a few weeks and found Monro had the best prices for what I was looking for, I had also brought my car there this past fall for new brakes & was happy with the outcome. The whole process is pretty easy. I set up the appointment & picked out the tires I wanted online while on my lunch break at work (super easy). My first choice appointment was available too, which was nice. I dropped it off in the morning & a few hours later it was ready to go. Tires are expensive, there's really no way around that..unless you steal them I guess...but the guys here worked with me & I felt they were very fair. They didn't try to charge me for unnecessary services, they didn't bring me in the garage to show me some imaginary broken piece that needed to be replaced immediately or I'd DIE driving away (looking at you JiffyLube & Mavis!). In the end, even though the total cost was $$, I didn't leave feeling ripped off or taken advantage of. They did a great job on my car & I'm very happy overall. I would definitely recommend them to my friends :).

    -- Elyse (Saratoga Springs, NY)

  • 02/17/2018

    Excellent service with Jason Green doing oil change and inspection recommending tire rotation, making appointment for changing and rotation of tires.

    -- Daniel (Jamestown, NY)

  • 02/17/2018

    Had brakes and oil change completed. They were very friendly and discounted the cost. Will definitely be back.

    -- Kyle (Morgantown, WV)

  • 02/17/2018

    They have been very good to my husband and I about our cars and telling us exactly what needs to be done and showing us the problem and explaining the solution and the cost for the cars.

    -- Lisa (New London, CT)

  • 02/17/2018

    Good job. Currently using the Fusion.

    -- Carol (Columbus, OH)

  • 02/17/2018

    Excellent from the time I got there till the time I left. Which was less than 1 hour, Good job.

    -- Roger (Massillon, OH)

  • 02/17/2018

    They do service right.

    -- Ken (Saratoga Springs, NY)

  • 02/17/2018

    Good Service

    -- Teri (Old Saybrook, CT)

  • 02/17/2018

    Thorough job, explained everything, treated me nicely, good price.

    -- Lise (Liverpool, NY)

  • 02/17/2018

    My local Monro Service Center is always very helpful and the service manager is extremely knowledgable. He always explains everything so that a non-technical person like me understands what is needed to keep my car running.

    -- Leslie (Elizabethtown, PA)

  • 02/17/2018

    I highly recommend the Bradford location ( Shop 21 ) The employees are friendly to not only me but also to my little girl. The work was done within a reasonable amount of time and the care and quality of the work are to be commended.

    -- Robin (Bradford, PA)

  • 02/17/2018

    Got an oil change and replaced evap. Fast and friendly

    -- Imandre (Reisterstown, MD)

  • 02/17/2018

    This is the only place that I take my car for service. The Manager, Ron, always work within my budget to find the best options for my car maintenance; schedules appointment that are convenient for me; fits me in if I do not have an appointment; and always greets me by name. I trust Ron and his crew to maintain my car efficiently, accurately, and affordably. I am a customer for life!

    -- Sara (Elmira, NY)

  • 02/17/2018

    local dealer just great w/service, price and advice--unusual but nice to do business with.

    -- wayne (Hyannis, MA)

  • 02/17/2018

    I just dropped in to have them check out a leak I thought I may have and they took care of it. No appointment but they helped me out!!

    -- Cheryl (Willow Grove, PA)

  • 02/17/2018

    All the guys there were professional and did exactly what they said they would do. Met Bill for the first time. He and the tech were great. Thanks, Art

    -- Arthur (Victor, NY)

  • 02/17/2018

    Very friendly employees

    -- linda (Washington Ct. House, OH)

  • 02/17/2018

    I always have a great experience with monro They are honest and reliable

    -- Raechel (Kalamazoo, MI)

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