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I am deaf so communications is critical. The staff were very accommodating and respectful. The manager was on vacation and the staff in charge did an excellent job with customer service and made sure I understood the problems and repairs.
-- Carol (Merrimack, NH)
The shop was clean, the mechanic was knowledgeable and informative, and the shop was well managed by pleasant, customer friendly young men.
-- Susan (Warwick, RI)
Exceptional customer service and knowledge by all staff present. They were able to diagnose and correct a problem with my car when no one else could. Have been a customer for three years and will continue!
-- Tara (Corning, NY)
I like to see the crew that is working there now. Very honest, pleasant and thorough crew. They remember my truck and preferences, and know exactly what info I need to hear when I need to hear it. Top notch guys.
-- Andrew (Guilford, CT)
Was on a trip and got a flat tire and dealer wouldn't help us. Saw Monro next door and went over to see if they could help. Associate went above and beyond to help us. Found the correct tire for our vehicle and had it delivered.
-- Travis (Mechanicsburg, PA)
The repair on my car was done last minute - my car stalled in the road by Monro. A police officer and couple of the mechanics pushed my car into the parking lot. Even though they were booked solid, Monro fixed my car the same day.
-- Karen (Kalamazoo, MI)
Josh, the Assistant Mgr, was extremely helpful and personally performed the tire repair on my wife's Rogue. He found the small nail causing the air leak and completed the work by 9 AM on a Saturday morning. Very much appreciated!
-- Carl (Bridgeville, PA)
We originally came to Monro some time ago because we were unhappy with the work we were getting from other mechanics. From day one Steve has taken excellent care of us. The work and pricing from Monro have been excellent.
-- Steve (Medford, NJ)
Miguel, the manager, took time to explain the peculiar problem my car had with the brakes. He also made sure he could get me the best prices by checking discounts & coupons when I asked.
-- Shakti (Manchester, CT)
I have been very satisfied every time I have been to your company location in Colonies, NY. Staff is friendly, flexible with hours, and most importantly honest. They are not a shop that tries to sell you on things you do not need.
-- Joseph (Colonie, NY)
The Mt.Vernon,Ohio Monro Shop has GREAT customer service. They pay attention to what you say and give overall followup on maintenance of your vehicle. They are the BEST!
-- Vicki (Mount Vernon, OH)
I was not pressured to buy anything my car did not need yet. I was provided with an accurate estimate before committing to purchase.
-- James (E. Providence, RI)
The tires that were fitted to my car are great! I notice my car drives smoother and the traction in the rain has improved immensely. I'm glad I bought those tires.
My MNA Michelin tires are great, they handle the road very well and make my car ride smoother then ever before.
Very good. Planning on getting two more in a week.
I have often used Michelin tires, only don't when price dictates. Love the wear and comfort.
Long lasting tire. Good grip on road.
I purchased these Blacklion tires back in July and I love them nice smooth ride on my Honda.
Very good product and good performance.
Long lasting, good looking tire that provides a comfortable ride and traction in a variety of conditions.
Manufacturer had on car when purchased and apparently they know what works best as they have held up well!
Brought set for myself and my son's car. Rides great now.