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Wheel Alignment - $20 Off
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William
East Aurora, NY

Recent Customer Testimonials

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  • 05/20/2018

    I came in after 5 pm when I got off work, desperately needing to fix a flat tire before my shift on the following day. Lou, Big R, and Rob greeted me at the front of the store immediately and had me in and out within 10 minutes. They were awesome dudes and easy to get along with.

    -- Jon Vannatten

  • 05/19/2018

    We confidently recommend Monroe Muffler of East Hartford to all of our friends when they need automotive work done. We have never been embarrassed by our confidence in them. Our friends...every single one that we have sent to Tony Sanzo at Monroe Muffler in East Hartford...have without exception been pleased with the service they received.

    -- George Husted

  • 05/19/2018

    I called at closing Friday night and was able to get in very next day. When I dropped off my car Frank greeted me and took care of every need I had. I will return to this location due to the service and his friendliness and quickness with services being completed.

    -- Heather Parrish

  • 05/19/2018

    Very thankful for Zach and Jeremy’s help. They were great to work with and had my vehicle done ahead of schedule. I would strongly recommend this shop to anyone.

    -- Mike Bartels

  • 05/19/2018

    Being an elderly female I am always skeptical that I will be taken advantage of when it comes to car repairs but Mike Chen was very pleasant and informative and made me very confident in his ability to correct the problem at a very reasonable cost.

    -- Stasia Pagliuca

  • 05/19/2018

    We were out of town from Wisconsin and our car had a major problem with the brakes when we got to Cleveland. We called the Monro auto station on Euclid Avenue. They were very courteous on the phone and told us to come in right away and they will at least look at it. Once I got there they were really pleasant and looked at the car mediately. They knew Our situation and fit it is in right away and took care of it within an hour. I check the price with my mechanic back home and he said it was very good. They did not rip us off or took advantage of our situation. This is a great service and honest people. Definitely a place of business where everyone should feel comfortable to bring their car.

    -- Lee

  • 05/19/2018

    Originally i booked online for an Sunday appointment, Friday i received a phone call stating they were closed on Sunday’s, it’s a glitch i understand. When i asked the gentleman who called me if there were any appointments available Saturday he stated “were fully booked” 5 minutes later i book 2 appointments for Saturday, online. Needless to say I went in and paid for 2 oil changes and the staff were pleasant and got the job done quickly and efficiently. I’m just happy that they were able to get my vehicles in and done. The experience made me forget about the mishap. I definitely recommend online scheduling and the staff and location!

    -- Gemma Vincent

  • 05/19/2018

    The service was done well. Employees were courteous, knowledgeable and friendly. I would gladly come back any time my vehicle needs repairs or service.

    -- Ben Flox

  • 05/19/2018

    This Monroe Muffler does a great job! They are honest and kind! Bernie, the manager is a great guy and they do such good work! This a garage you can trust!

    -- Andrea J Hipp King

  • 05/19/2018

    Bearing in mind that most chain garages have a reputation for being ripoff artists, I started going to these guys solely for the convenience factor (they’re literally next door to where I work and they’re open on Saturdays). The reason I keep going back is the service. Everyone that’s helped me there has always been courteous, efficient, and above all honest with me about what my car needed. This is especially true for my most recent trip there; long story short I needed a rather costly repair done and when I got lower quotes from other nearby shops, they price matched for me, lowered the bill by about a third and saved me the expense of towing my car to one of the other places.

    -- Richard Emerson

  • 05/19/2018

    God lead me to this location today. I was blessed to have meet the three sweet gentlemen working. When God guides, he provides and I was provided with a trustworthy and reliable place to have my car serviced.

    -- Jennifer LovesGod

  • 05/19/2018

    Mike is the manager and he is always friendly. He works with you if there are several things to be done, by helping you prioritizing. Their work is always stellar! I have been bringing my vehicles here for five plus years and would recommend them to anyone! I do not feel the same about the Fulton and Oswego location. I do not live close but always come to the Cicero location. I would not trust my vehicles with anyone else!

    -- Melody Fetzer

  • 05/19/2018

    I've been taking my cars here for years. I moved out of the area a few years ago and still drive the half hour back to bring it specifically here since I can trust them. Scott is great as well as the rest of the employees. Prices are fair and they take great care of their customers. Everything they've said I've needed has been the truth and they haven't done anything unnecessary just to make money. They do only what is needed and they do it well.

    -- Krystle Carstens

  • 05/19/2018

    Went in for an oil change, got the car right in and out in no time. They also priced some tires for me and i will go back. Excellent customer service and friendly techs.

    -- Lori Rowe

  • 05/19/2018

    I am a repeat customer of Monro Muffler for many years, and on May 15, 2018, my 1998 Volvo S70 was scheduled for an oil change. Unfortunately, the drain plug could not be loosened, and the Assistant Manager, Roland, stated a special tool, (his own), would be needed. I returned on May 17, and Roland was awaiting my arrival. All preparations in hand, both Roland, and Jared, (Manager), worked on loosening the drain plug for an extensive amount of time as if I was their only customer ! Jared explained how a new drain plug would be needed, which Jared purchased from a local auto parts store, and did not include this on my invoice ! In the end, it is not so much what the problem was about..., It is how is was handled !! Both Roland and Jared treated my car as if this was their own, and I am extremely grateful. (This could have resulted in a stripped drain plug...,). Thank you both, Roland and Jared. 5/18/2018.

    -- Paul Aquino

Recent Customer Tire Reviews

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  • 07/04/2017 - Kelly - Edge A/S

    1st 1000 miles. Handle well and grip the road in wet weather. Surprisingly love the sidewall look. Lightweight tire for a 17" size. Meaty tread should do well in the snow this winter.

  • 06/23/2017 - Yokohama - Tornante

    I have had these on my Buick Lucerne. I drive very hard and these tires handle well especially in rain and provide a soft ride. I just bought another set after going back to recompare all brands. I couldn't find a better tire for the money.

  • 06/18/2017 - Pirelli - Scorpion STR

    I love these tires. They look great and perform great!

  • 06/16/2017 - Goodyear - Fortera HL

    Very happy with tire ride, comfort and lack of noise level

  • 06/16/2017 - Goodyear - Assurance Fuel Max

    This is my second set of these tires, I really like them. They have great traction, gets me through Pennsylvania winters and rain storms. Not noisy, seem to be wearing even. Comfortable ride. Had one set on a civic and now on my elantra. Got them to order them because these were what I wanted to go with again.

  • 06/15/2017 - Economy - All Season

    These tires ride so smooth and are a great value.

  • 06/14/2017 - Yokohama - Tornante

    I switched from Avid Ascends to these on a Toyota Sienna after sliding out and spinning anytime the road was damp. These are fantastic tires for a great price.

  • 06/05/2017 - Yokohama - Tornante

    The Tornante has quiet ride, it’s great in the rain, and very good in the snow. These tires are on my Honda Pilot with 4 wheel drive. These tires inspire confidence when riding in less than satisfactory conditions. Little or no tread ware in the 8 months that I have owned them, highly recommended!

  • 05/20/2017 - BLACKLION - VORACIO HT BC86

    Excellent all weather tire for a great price.

  • 05/18/2017 - Economy - Performance

    Great tires, fast installation. Definitely buying again!

  • 05/18/2017 - Economy - All Season

    Love my tires, I feel so safe on the road. I got the entire set for a great price. I have an old car, so I was not looking to spend too much on tires. These were perfect!

  • 04/20/2017 - Economy - All Season

    An inexpensive, yet very good quality tire!

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Monro Muffler Brake
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